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[Resolved]  Hyundai Inverter — Trust a donkey instead

I bought an inverter from Reliance Digital store on[protected]delivery date) with following details:

Make: Hyundai
Type: Intelly
Sr. No:[protected]

I brought the inverter to use with my office computers. When I asked the sales person if this inverter is right one for computers, he did not know outright and consulted some senior sales person and recommended to buy this inverter, which i bought and I was set for a ride, which I am still riding.

The inverter did not work during installation due to some problem with the machine. The repair of the same took a week. Some internal wire was not connected and hence it did not work.

Secondly, when the inverter did work, my computers restarted when power switched from mains to inverter, possibly because it creates a spike or gap which is not tolerated by the computers. The problem was reported to the service team.

The service engineer who attended the problem (after two weeks), said that the problem is due to heat sink and will be solved immediately. He changed the heat sink but the problem could not be solved. He then consulted someone and told me the the inverter type is not suitable for computers.

The next day I spoke to one Mr. Prashant, sales person, who told me that the problem of computer restarting was because I do not have sufficient VA inverter and I need to buy 1400VA inverter. When I told him that I already have a 1400 VA inverter, he had not answer.

Now, the boss tells me that it is my problem that I 'choose' the wrong inverter and they can't 'help' me any further. I strongly object to putting the blame on me for the same. The sales person, who is supposed to guide people with the gadgets did not know the gadget well. Your senior sales person, whom he consulted did not know the gadget well. Your technician did not know the gadget well and he 'repaired' it twice. Your another sales person 'Prashant' did not know the gadget well. And you expect me, a lay person in the field, to know what I am buying?

I am not going to rest. I am going to go after them and make sure they understand what it means by starting a digital shoppie.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  10 CommentsShareTweet

Comments

Thanks buddy, I was about to buy one for myself

Now i'll settle with Microtek
i am facing troble with hyundai inverter, making 1000 times call but nobody is coming
i m using hyundai invertors from last two years it never troubles me and one thing i never top up my battery with water in this period and it run all my products
i have purchased one invertor battery from silver battery, near s.d.m court, dalhousie road, pathankot. punjab 600 va hyundai invertor and 16000 hyundai battery after 18 month my invertor stop working and our dealer same day install other invertor in place of my foulty invertors and after three working days again install my invertors and take no charge from me .Next time i suggest all my friends to install hyundai invertors and battery
Dear Sir,
I have purchase the hundai inverter and battery from Suraj H/W & electrical 61 navyug market ghaziabad dated-04.02.07. after puchsased this package in few months i have faced lot of problem with this package only 2.5 years your inverter has probles two time. last 3days my inverter in your ghaziabad service center no body taken any action so i have very very frasted and suffered with my family in summer time. If my problem has not shortout with in the day . I will throw your package on your ghaziabad service center or purchase dealer and will not purchase & recommend hundai product.

I am sure if i have purchase any other company inverter and battery, i am not facing this problems because in my friend circule all people have su-kam inverter and they are happy.
I m purchase hyundai invertor 8 va from bhopal dhanshree enterprises but he is not able to make it right repair now the nvertor is not charged battey.
a computer requires sin wave inverter to run on the other hand a square wave inverter is not compatible of running computer.To run computer smoothly in power cut you have to buy a pure sign wave inverter with a good quality of battery.
a square wave inverter makes an uncommon noise to ceiling fan during power cut but a pure sign wave does not.

Hyundai Inverter — After sales services

Hello Sir,
I have bought a hyundai Inverter with 2.5 years warranty. Throughout the period it remain defected and it was not working well for this period. Nor the service men comes to home for the checking of problems. i m totally tired of this inverter
NEVER TRUST THE HYUNDAI FOR ANYTHING THEY R BEFOOLING THE PEOPLE THEY ONLY KNOW HOW TO BETRAY

ABOUT SERVICE AND REPAIRE

MY CAR NO MH04 GE 7726 I SENT FOR SEVICE AND MINNOR REPAIR AT RITU HYUNDAI AT KALYAN BHIWANDI ROAD BUT RITU HYUNDAI THERE DO NOT DONE SERVICE PROPERLY AND MY MINNOR PROBLEM ALSO NOT SOLVED THEN ALSO THERE CHARGED ME BILL OF 10800 RS

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