[Resolved] Hyundai Santro Car — Hyundai Plz help: Santro Xing XL,2006 MODEL.(DL 7 CE-7250). | |
Hi sir/Mam, The detailed description of my complaint is in below mail attached, which was sent to Hyundai customer care.The complaint was logged through telecalls also.I had a chat couple of times with the customer care excicutive Swapna/HMIL Western Region.But apart from the automated reply mails, I did not got any calls or info from Hyundai which says a solution to my problem.My car is lying in Modi Hyundai, Thane, since 23rd feb 2009.As a lady and an earning member of my family, I am facing a lot of practical problems professionally, financially, mentally)as I am not having my Car to commute. I am feeling frustrated, exhausted and cheated by Hyundai and MODI Hyundai, Mumbai. Plzzzzzzz help if there is someone to hear. saumya. [protected] Date: Tue, 24 Feb 2009 10:19:17 +0000 To: [protected]@hmil.net Subject: Hyundai Plz help: Santro Xing XL, 2006 MODEL.(DL 7 CE-7250). From: [protected]@rediffmail.com HI Sir/Mam, Myself Saumya Rastogi, I am a fellow customer of yours. I own a Hyundai Santro Xing XL, 2006 MODEL.(DL 7 CE-7250). The vehicle has run 22900 kms APRX.I am currently staying in Thane, Mumbai. I am totally fed up with my car performance, maintanance as well as MODI Hyundai Thane {& Goregaon}where I gave my car for servicing.My car is being logged to Modi Hyundai service centre almost twice a week since Jan. The sad story is as follows: 1--The car broke down at midnight on eastern express highway, which lately was towed to a private workshop as Modi Hyundai service was not available at that time.The gaskit was changed.For which I spend around 12000/-Rs aprx. 2--Afterwards the car was given for a full service check up in Modi Hyundai Thane.I got the delivery along with the bills which says everything was checked ( including coolant leakage, compression..all technical points which me as a layman wont understand.)For which I payed 3700/-Rs. 3--Second day after the service, Car again broke down in a full fledged eastern express high way.Lately it was towed to Modi Hyundai, Goregaon.As per thier advice I changed the Radiater (which according to them had a leakage) and AC condensor for which I payed around 13000/-Rs.[Modi Hyundai, goregaon mechanics adviced ''All this should have been detected during the time of service by Thane, Modi Hyundai''] 4--After all this my car again broke down yesterday.Now Modi Hyundai is saying that some oil is coming in the spark plug, which will again cost me around 12000/-Rs to repair!!! Plz remember the car is just run 22900kms!!!How much more I am supposed to invest in my Car?Whom shall I trust?why your authorised service centre is behaving this way with your fellow customers?Or Is it a Car's problem..am I supposed to sell it off as a Santro cannot run with out complaints after 22000kms? I kindly request you to help me out, I am not that rich spend more on my car just for maintainance.All relevent photographs and bill can be produced on request. thanks Saumya Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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