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Hyundai Santro Xing — Driver side power window operation started giving trouble

To : The Customer Relations (India Headquarters),
New Delhi
Fax :[protected]

Subject : Driver side power window operation started giving trouble since 3 months

I have purchased car on 7th Dec 2005 vide Car No : MH-12 CY 6408 SANTRO XL

The car has not troubled us at all excepting some problems like cranking noise of driver’s seat which was not rectified in spite of many times sending car to Kothari.

Now in Sept 2010 when my front driver side power window operation started giving trouble to me I took my car for its repair. Kothari They charged me Rs.1550/- for replacement of Limit switch which operates both sides glasses and I thought it done.

But again after 3 days same problem started giving trouble the window up and down was not happening at all. After changing the Limit switch too it was giving trouble as mentioned above. Again car was kept for two days but there was no conclusion and later on car was returned with a verbal remark that "THE WIRING HAS PROBLEM WE HAVE ORDERED IT IE WE GET THE SAME WE WILL CALL THE CAR. After that 2 months have lapsed and in spite of follow up many times no one has bothered to call me even after my several calls to their Mr Sandeep on his mobile no: [protected] they are silent on this subject. The response has been very bad and was never expected from Hyundai service center.

Can company make justice to me and arrange to rectify the problem at the earliest as since more than 3 months I am unable to make the window up and down and is causing great hardship to me.

Thanking you,

Yours sincerely,


For Chandrika R Kulkarni (Rajeev Kulkarni)
[protected] / [protected]
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Complaint comments  2 CommentsShareTweet

Comments

Santro is the worst case for the power windows. There is manufacturing defect in the system. In fact the entire central locking system has problem as I have tried to repair the same for my car. I have visited the garage at least 10 times in the last 8 months. NEVER BUY A SANTRO for the problem it gives after a few years in the doors and windows. What good is a car if you cannot open the doors an windows. The mechanics at several garages have confirmed that the max complaints for power windows and central locking comes from Santro. If Hyundai is listening contact me on skhandelwal.in @ gmail.com
such a third class company I purchased santro xing gls model in 2013 end . the interior is so bad that everything makes noise when car goes on uneven road . so no more to santro now I prefer to buy Honda car .

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