iBall Vibe Wi - Fi Cellphone — replacement

Address: Lucknow, Uttar Pradesh

I purchased a iball vibe wi-fi cellphone from snapdeal few days back. My order number was[protected], and I got the delivery of my product on 9th of February, the problem is, from day one the cellphone is not functioning properly, there is some defect in its touch screen n its not working properly and I am not at all satisfy with the product. So kindly look into this matter quickly as possible.
thanking you,
with warm wishes
Subroto Chakraverty