[Resolved]  ICICI Bank ATM — ICICI ATM Transaction Declined - Amount Withdrawn

Dear Ms. Sanath,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service' as the subject line. Request you to provide your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Axis Bank Debit Card — ICICI Bank ATM withdrawal - Money did not dispense

Dear Sir,

On the 14th of May 2009 I tried to withdraw an amount of Rs. 7000.00 using my Axis Bank Debit Card from an ICICI Bank ATM in Lokhandwala Kandivali East Mumbai and I received a Transaction Declined message with a Transaction Code: 072. However, I found out later that the amount was still withdrawn from my account even though the ATM hadn't dispensed the amount. I launched a complaint with Axis Bank and they said it would take about 12 to 14 days for the amount to be credited back in the account. Its been over 20 days now and Axis Bank is saying that Axis cannot do anything. Could you please do the needfull to credit the amount of Rs. 7000.00 back in my account?

Regards,
Nitya Sanath

Name: NITYA SANATH
A/C Type: SAVINGS
A/C No.: [protected]
Bank Name: AXIS BANK LTD.
Branch: Cuffe Parade, Mumbai (MH)

Dear Sir,

On the 21st of August 2009 I tried to withdraw an amount of Rs. 3000.00 using my Canara Bank Debit Card from an Axis Bank ATM in Kavari Bhavan, Bangalore and I received a Transaction Declined message with a Transaction Code: 072. However, I found out later that the amount was still withdrawn from my account even though the ATM hadn't dispensed the amount. I launched a complaint with Canara Bank and they said it would take about 12 to 14 days for the amount to be credited back in the account. Its been over 2 months over after canara bank madam said, your transaction was successfully like that tell to axis bank people. Transaction successfully means how to come receipt. Could you please do the needful to credit the amount of Rs. 3000.00 back in my account?

I enclosed the documents

1. Compliant Application Form
2. Axis Bank given successfully transaction from canara bank that form
3. Receipt of Axis Bank: Transaction Declined message with a Transaction Code: 072

Note: You are not response means I will be going to the consumer court. In my mobile number is [protected], Bangalore

Regards,
N.Muralidhar

Name: Nalluri.Muralidhar
A/C Type: SAVINGS
A/C No.:[protected]
Our Account Bank Name: Canara Bank
Devanahalli, Bangalore

Make report to RBI

https://secweb.rbi.org.in/BO/compltindex.htm

My self Shashi kant sharma working towards Rural / Tribal development Sector through the Non Govt. Organization, named like Gramin Vikas Trust at district Jhabua in Madhya Pradesh. Presently I am posted in district of Barwani branch office in Madhya Pradesh.

I have the salary account in Bank of Baroda – in Meghnagar Block of Jhabua district in Madhya Pradesh. My account details are given below.


Name of Candidate : Shashi Kant Sharma
Account Type : Saving (salary account)
Bank Name : Bank of Baroda
Account No. : [protected]
Branch Name : Meghnagar
District Name : Jhabua in Madhya Pradesh
Place : Barwani District at Madhya Pradesh.

Complaint Details:

In reference to above information last day dated on 07.07.10, I was access ICICI Bank – ATM counters to withdrawal my salary amount. But due to some technical problem transaction were took place but amount was not withdrawal any single of rupees, and it was debit from my account the amount of Rs. 4000.00/- (Four thousand Rupee only ) and it was damp in that ICICI ATM- Counters, in Barwani District Branch of Madhya Pradesh.
I was also check the balance from other ATM, but it was debit entry shows, but I did not receive any amount. Therefore kindly request to make the reverse entry of Rs. 4000.00/- Four Thousand in above account no.

Thanks

Regards,

ShaShi Kant Sharma
[protected]