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[Resolved]  ICICI Bank — Sales Pressure

I feel there is lot of sales pressure on ICICI Bank staff we are scared to enter into the branch rite from the helpedesk cash counter Manager everyone seems to be pressurized by the sales they wd be just back o[censored]s for go for ... products mistakenly if we go with our parents they say go for some Sr Citizen FD's or their related products if we go with kid again some insurance products. I und sales is imp for u guys bu let there be only one channel who handles this why is it everyone involved in it...pleas be cautious instead of going back for new customers or achieving targets don't loose your existing one's. Request you pls look into the issue facing lot of problem with your sales.

Unhappy Customer
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

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i worked in ICICI bank For the period of 1year as customer service office..i was lik hell, i became ful of sales job.have to go n meet customers, have to torture d customer to open FD, Insurance, A/c everytin...pakka fraud...senior officers r hearless people they cheat even very poor people also...FRAUD FRAUD FRAUD...every one in the bank have to meet their targets.5 accounts per month, insurance etc

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    ICICI Bank
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    18921
    Pending
    2837
    Resolved
    9724
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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