ICICI Bank — Charges deducted without informing about the change in QAB

I have savings account in ICICI Bank, Brabourne Road Branch, Kolkata.

When I opened my savings account with ICICI Bank in 2003, my QAB was Rs.5000/- (Rupees Five Thousand Only). ICICI Bank never informed me about the increase in QAB from Rs.5000/- to Rs.10000/- (which I came to know only while calling to ICICI Bank Customer Care today).

Without informing me anything on this increase in QAB, they are deducting money for QAB Charges in every quarter from Oct-2008.

When I called ICICI Bank Customer Care, they were reluctant to take my complaint that ICICI Bank never informed me about this change in QAB and also did not take my request of giving me back the amount deducted for QAB charges in every quarter since Oct-2008.

I think ICICI Bank is doing fraud with their customers and unnecessarily harassing the customers on the fault for which ICICI Bank is only responsible.

I want to get all the money deducted from my ICICI Bank Account because of this QAB Charges as ICICI Bank never told me or informed me in any letter about this increase in QAB.

If required, I would produce proof of evidence about this and ready to take this matter to Consumer Court.
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I have a salried account with icici bank and the day i opened a account in the bank the credit card division began harassing me for a credit card for giving enormus call that "sir your credit card is under process, i wondered that when ever i have applied for it? they delivered me the card so i began to use it. i was paying the bills regularly but for 3 months i was on bed and at my home town never in a condition to pay the bills the ICICI bank persons without informing me ceased my salried account and are threatning me to deduct the amount directly from my account though i am ready to pay the same amount via cheque.they continue to cease the account. a spoke to the company employees but nothing happened.I gave them the reference of my past payment record they never listened to it.
credit card no-[protected]
savings account no[protected] can i sue the bank in the court of law
Hi, we're from ICICI and are sorry to hear about your experience. If you can email us your phone and email contact details at [protected]@icicibank.com, we'll call you and work to address your issues. Warm regards.

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