ICICI Bank — Unauthorized/Illegal/Malicious transaction

To
ICICI Customer Care


Myself Venkatesh Sandrasekaran address here to report a malicious transaction inside the bank!

i have been traveling outside the country for a while and i really didn't check my account , as there is no transactions happening. i was really shocked to see a transaction on Aug 02, 2009, really strange even for a ICICI bank branch manager.

Date : 31/07/2009
Description : [protected]
Transaction : DR INR 2,15,308.60

this is really strange and ridiculous. I keep calling ICICI customer support for the past 48 hrs and informed every time after waiting in queue for 20 mins or so "the system to verify account # is down, please try later"! from a human phone banking officer.
its not so easy to type in the account# & DOB every single time over the mobile terminal on a long distance call. this is really really painful, when trying to reach someone at-least to say "some thing wrong had happened"!

i could hardly believe this is happening with ICICI, and make me feel not to trust any private bank! the money in suspense is a huge to me and makes me so painful to see it disappeared from a technology abound banking system!