[Resolved] ICICI Bank — ATM DISPUTE | |
Hi All, I Sanjay Pandita has an account in ICICI Bank . I had made two transaction from my ICICI ATM at residency road , Jammu on 16/09/2009. In one of the transaction i got one Rs 100 note instead of Rs 500 note and i got Rs 400 less in my whole transaction. This whole thing i explained to ICICI customer care and they told that they have paid me full amount and closed the request. Then i approached the other bank officials deputy manager and to my account manger, but they showed no interest in this case . I request anybody from government to handle this case as i am 100% sure that i was paid less . Thanks and regards Sanjay Pandita Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Sir/Ma ‘am
It is to bring to your notice that I Shailly Manchanda is an A/c (A/c no: [protected]) holder in IDBI bank.
On 8th Oct 2010 I chose the withdraw option entering Rs 10000 from ICICI’s ATM but maybe because of some problem with the ATM the screen went blank during the transaction due to which I had to cancel it. ICICI bank dispatched the money for the cancelled transaction which I never received. My second transaction was successful and I only received Rs 10000 and for no reason I had to suffer a loss of Rs 10000.
A no. of complaints have been filed against ICICI through IDBI bank but all in vein as initially they sent unsatisfactory mails telling that the money has been processed. Being unsatisfied with the replies the complaints were filed again to which they finally sent a JR copy which says that both the transactions were successful. Why on earth should I bear a loss which I am not meant for. I want ICICI bank to crosscheck their ATM transactions on 8th Oct 2010.
I hope you will take this matter seriously and sort it out as soon as possible at .
A quick action is anticipated.
Yours sincerely
Shailly Manchanda
[protected]
It is to bring to your notice that I Shailly Manchanda is an A/c (A/c no: [protected]) holder in IDBI bank.
On 8th Oct 2010 I chose the withdraw option entering Rs 10000 from ICICI’s ATM but maybe because of some problem with the ATM the screen went blank during the transaction due to which I had to cancel it. ICICI bank dispatched the money for the cancelled transaction which I never received. My second transaction was successful and I only received Rs 10000 and for no reason I had to suffer a loss of Rs 10000.
A no. of complaints have been filed against ICICI through IDBI bank but all in vein as initially they sent unsatisfactory mails telling that the money has been processed. Being unsatisfied with the replies the complaints were filed again to which they finally sent a JR copy which says that both the transactions were successful. Why on earth should I bear a loss which I am not meant for. I want ICICI bank to crosscheck their ATM transactions on 8th Oct 2010.
I hope you will take this matter seriously and sort it out as soon as possible at .
A quick action is anticipated.
Yours sincerely
Shailly Manchanda
[protected]
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We're sorry to hear about your experience. Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.
Regards,
ICICI Customer Service Team.