[Resolved]  ICICI Bank — Credit card

Issue still pending from last 2 years...

This is regarding my credit card no. 4477 xxxx xxxx 2007 bank icici new delhi, my credit card limit was rs. 20000/- and bank sent me a statement of rs. 34000/-they have charged me over my bill limit and as per cibil i have to pay only rs. 2500/- . For the recovery of excess payment they called me many time even thought i am ready to pay the amount as per cibil, but they threaten me to pay the excess amount, i am mentally harassed by them, bank people call me more than 10 time every day.

I want to settel the due payment as per the cibil only.

Regards
Vijay sharma
Delhi
[protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,
I was a icici bank credit card holder, my credit card no.[protected]. I had paid my all dues on 21/06/07, That time i was recieved final settlement letter from the credit card devision. But till date i had regularly recieved e-mails & phone call from icici bank .i m now mentoly torchard by this bank, i went to the icici credit card devision main office too many times & every time employees told me to take immediate action against my complain but there is no response till date. i had give photocopy of settlement letter of icici bank too many times to bank's exicutives.
So kindly take immediate action against my complain.
Thanking You.
... Tatsat Gupta
315/43, Bagh Mahanarain, Baan wali
Gali, Chowk, Lucknow-003.
Mob- [protected], [protected]
Dear Ms. Rai,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – ATM Related’. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
I am Full time working in ICICI Prudential as Advisor( Advisor Code.:[protected] for last 5 years I Am MDRT qualifier consistently for last 3 years .

On 10 July 09 my Bank Accounrt has been dedected Rs23510 without my consent and without my fault againt the credit card No.[protected] . EMI schedule has been linked to my bank account and Remaining Balance of Rs 16, 076 was there as on 21 March 09 statement, after a emi Bounce They Have deduted Rs 5605 as on 18 June 2009 and 23510 on 10 July 09.ICICI bank has deducted Total of Rs[protected]+5605) againt the remaining amount of Rs 16, 076

This is sheer Cheating on the bank part as this amount has been deducted when I am paying it properly and judiously

This is affecting my work also.

You are requested to get the whole amount of Rs 29115 returned at earliest

or my concious will not allow to work further with the company which is cheating me also when i am so devoted for it.

Kindly get this returned at earliest

Regards

M K Singh

Mobile.:[protected]
I am Full time working in ICICI Prudential as Advisor( Advisor Code.:[protected] for last 5 years I Am MDRT qualifier consistently for last 3 years .

On 10 July 09 my Bank Accounrt has been dedected Rs23510 without my consent and without my fault againt the credit card No.[protected] . EMI schedule has been linked to my bank account and Remaining Balance of Rs 16, 076 was there as on 21 March 09 statement, after a emi Bounce They Have deduted Rs 5605 as on 18 June 2009 and 23510 on 10 July 09.ICICI bank has deducted Total of Rs[protected]+5605) againt the remaining amount of Rs 16, 076

This is sheer Cheating on the bank part as this amount has been deducted when I am paying it properly and judiously

This is affecting my work also.

You are requested to get the whole amount of Rs 29115 returned at earliest

or my concious will not allow to work further with the company which is cheating me also when i am so devoted for it.

Kindly get this returned at earliest

Regards

M K Singh

Mobile.:[protected]
I am Full time working in ICICI Prudential as Advisor( Advisor Code.:[protected] for last 5 years I Am MDRT qualifier consistently for last 3 years .

On 10 July 09 my Bank Accounrt has been dedected Rs23510 without my consent and without my fault againt the credit card No.[protected] . EMI schedule has been linked to my bank account and Remaining Balance of Rs 16, 076 was there as on 21 March 09 statement, after a emi Bounce They Have deduted Rs 5605 as on 18 June 2009 and 23510 on 10 July 09.ICICI bank has deducted Total of Rs[protected]+5605) againt the remaining amount of Rs 16, 076

This is sheer Cheating on the bank part as this amount has been deducted when I am paying it properly and judiously

This is affecting my work also.

You are requested to get the whole amount of Rs 29115 returned at earliest

or my concious will not allow to work further with the company which is cheating me also when i am so devoted for it.

Kindly get this returned at earliest

Regards

M K Singh

Mobile.:[protected]

ICICI Bank — QABChgs,apr-jun09+ST77

i have opened saving a/c in icici bank with branch bhubaneswar, , , , , always money around RS.827 is deducted from my account without reason although i maintain a minimium balance, , , , may be this my 6th time i loose money again...but why?

ICICI Bank, Solutions Providers (India) Pvt Ltd — not yet pf amount

i worked icici bank car loan at trichy past two years[protected]. but this time i am working another company . so i had claim my pf amount several time . but not yet my pf amount . so kindly take the complaint and earlier to get my pf amount. my pf numer: mh/94095/6012.



thanking you,

c.thangamani

Control No: 398702231, ICICI Bank Credit Facility Application Form No: 60829503 Dated 13 Jul 09 — False credit information report on my application for avail of loan for Tata Nano

Customer Name in CIBIL Defaulter List.
I dont have any loans except with ICICI personal loan, that I am paying regularly (The instalment amount is deducting automatically from my account on every 5th day of month, ) and I don't have any further loans in any bank.

I have shocked to hear from the Banks ( ICICI Bank) that my application for credit facility has been rejected on recomendation of Credit Information Buereau (india) Limited.and my names are listed in the Defaulter List of CIBIL.

I have paid and settled all our dues till date and have the settlement letters from the concerned financial Institutions & Bank on their letter head that the full & final settlement has been done and there are no dues pending from my end.

I do not know which Financial Institution has reported myr name in the defaulter list.

This is utmost unfair for a customer who is sincere and has settled all the dues and has never defaulted in any way.

I have never received any information from CIBIL asking for a confirmation if the name of a customer is listed in defaulter list whether is it correct?

We seek justice to get our names removed from the defaulter list with an immediate effect.We are ready to give all the proof and settlement letters issued by the concerned Financial Institutions provioded we are given the details of the same.

Please help us.

Looking forward to a suitable action at the earliest form your end.

Regards
Ravindranath Pyata
[protected]
I HAVE OPENED A ACCOUNT AT PUNE BRANCH, HOW MUCH TIME IT WILL TAKE TO ACTIVATE

ACCOUNT NO IS[protected], KINDLY ACTIVATE MY ACCOUNT AS EARLY AS

POSSIBLE. BECAUSE I HAD GIVEN MY ACCOUNT NO FOR SALARY .

Thanx & Regards

Pritish Jambhulkar
[protected]
Dear Mr. Thangamani,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service'. Request you to provide the relevant details of the card, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ICICI Bank — over charge on car od loan

Dear Sir,

I sent written complaint on 6th March 2009, regarding my ICICI bank car OD loan against complaint no = 16408. Sir, i want to close this matter, every day I am receving calls from ICICI bank recovry center at least thrice in a day and on hight one day they send their recovry personal at my residence also to get the amount, being a citizen of india it is my request you to look into this matter, I want to close my account ASAP. waiting for your favourable action and settelment.

Below mails are for your ref.

Regards
Shashank wahal


Dear Mr. Vijay,

Thanks for your prompt reply, but case cannot be closed from one side as it has to be from both the side, you have just completed the formalities but facts so far not shown or sent to undersigned, i.e. on what basis you are closing my account on Rs approx 87, 000.00 where as earlier i have informed you, that with out submitted statement and on behalf of wrong SMS who come bank can claim in trust part on Principal amount??? i want to see the detail that how come you reached on Rs 87000, were as it should not be more then 55 to 60, 0000 Rs?? if you are not able to provide me the details with in week time, then from my end, I am going to submit Rs.50.000 in consumer court as full and final payment against my case which can be claim by your bank from consumer court. please confirm me with your acceptance, as this is my last and final mail to your bank and on next MONDAY (18th May) i will deposit the money in consumer court as i have given you week time.

Thanks & Regards
Shashank Wahal
--- On Wed, 5/6/09, Head Service Quality <[protected]@ICICIBANK.COM> wrote:


From: Head Service Quality <[protected]@ICICIBANK.COM>
Subject: RE:'ICICICARE=[protected]'
To: "shashank wahal" <[protected]@yahoo.co.in>
Date: Wednesday, May 6, 2009, 7:33 PM


Dear Mr. Wahal,
We refer to your e-mail of May 6, 2009 addressed to CORE Centre.

We would like to place on record & reiterate that we have given our final stand on the matter vide our e-mail dated May 5, 2009, which may please be noted.

We therefore treat this matter closed at our end.

We trust we have addressed your grievance in a fair and equitable manner.

We request you to treat this as our final response pertaining to your queries about your ICICI Bank Car Overdraft Loan.

Sincerely,

B. Vijay Rose
Office of Head Service Quality
Sir, I am holding 50 shares of ICICI bank in my demat account No. IN[protected] in my name and style as H.L. Mittal (HUF). A dividend of Rs. 11/- share has been declared and distributed by the company. I have not received the dividend. Please help me in obtaining the dividend.

ICICI Credit Card Reward Points — Not received any gifts

I got the following reply from ICICI Bank.

Dear Customer,

Request Number:SR[protected]

Type of query: Reward Points related queries

Resolution: Your reward points are transferred to your i-mint A/c. Please contact [protected]@imintpoints.com for details.

Can you please act and on this mail me the status.
Dear Mr. Sheikh,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service - Account'. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Even I have accumulated more than 1000 rewards points and I want to know how to redeem it.
I HAVE BROUGHT A MOBILE PHONE THROUGH MY CREDIT CARD NO-[protected] OF ICICI BANK ABOUT FOUR YEARS AGO. I REPAID IT BY TWO CHEQUES OF 4000/- AND 3910/- TOTAL A SUM OF 7910/- IT IS TOTAL PRICE OF THAT MOBILE PHONE.
MY SBI A/C STATEMENT SAYS THAT IT IS DEBITED ON BANK'S END AND IT IS CONFIRMED BY A MESSEGE FROM ICICI BANK ON MY MOBILE NO-[protected]. BUT AFTER THAT EVERY STATEMENT ISSUED BY BANK WHICH FOUND TO ME RELATED TO MY CREDIT CARD INCLUDES DUES OF SOME RS. WHEN I MET A PERSON NAMED R N PAUL IN RANCHI ICICI CREDIT CARD BRANCH HE SAID THAT IT IS INFORMED TO HEAD OFFICE AND IT WILL BE AUTOMATICALLY SOLVED. BUT IT ALL IN VAIN NIETHER PROBLEM IS SORT OUT NOR STATEMENT OF DUES IS STOPPED TO REACH ME.
SOME TIME LATER I GOT MY STATEMENT OF MY SAVING A/C NO.[protected] WHICH REVEALS THAT ICICI BANK HAS BEEN DEDUCTED THE SO CALLED DUES OF RS.5568.03 WITHOUT MY PERMISSION.
THENAFTER I COMPLAINT IT TO CUSTOMER CARE OF ICICI BANK ONLINE, IN THAT CONNECTION I WAS FOUND THIS MAIL FROM THE BANK...
Dear Mr. Madhaw,

We request you to contact our office concerned at the following address, for further assistance in this regard:

Rahul Wadhwaa / Dipanjan Mullick

2nd floor, Jha Niwas
Opp. Hotel Yuvaraj Palace
Doranda, Ranchi-834002.

Contact numbers:[protected] /[protected].

We sincerely regret the inconvenience caused to you.

Sincerely,

D. Sailaja
Customer Service Manager
ICICI Bank Limited
AFTER GETTING THIS MAIL I TRIED TO MEET THE SAID PERSON BUT HE NEVR FOUND ON HIS DESK TO SORT OUT MY PROBLEM SO I AGAIN REQUEST TO CUSTOMERCARE OF ICICI BANK BUT TILL NOW THEY ARE NOT RESPONDING ME OR DI REFUND MY MONEY.
PLEASE DO THE NEEDFUL AND OBLIZE ME.
THANKING YOU.
BRAJ MADHAW

ICICI Vbp — Cancellation of ICICI VBP

I have noticed that ICICI VBP is charging my credit card for the bill pay services.I was told when I started this service that it is a FREE service, then how come ICICI start charging for the service without informing the customer?? This is a case of cheating with the customer and can be brought to the notice of Consumer Forum.Audience please agree or agree.

Requesting you to please stop this service immediately.My mobile number is [protected]
we don't need the card because unnecessary payments are coming to us...
my friend faced this same scenario
Ref : discrepancy in Account statement

Dear Sir,
With reference to above I am the credit card holder (Card # [protected]) of your bank since last 5 years and I was paying my amount on time.
Till Oct 2008 I was getting statement correctly Amount Due was Rs.18430/ and I paid Rest. 5430/. Even I was making payments what ever your Bank asked.
But in the month of Nov 2008 I recd one statement with load Rs. 15000/+ Rs.1250/ with ICICI Lomborad, that I had never accepted and after that I made so many calls to call centre and no response, when ever your person comes for collocations that time also I indicated the same and I get assurance that this will rectify in next transaction but till date I am gating statement with this additional charges and cumulative interest.
Please help me to get resolve this issue immediately so I can finish my over due.
Note as discussed with you I am issuing an chq in favor of ICICI Bank of Rs. 3000/- CHQ # 845223 dtd: 24-07-09 Bank of Rajasthan Ltd.
Same has to be deducted in my next final statement.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23609
    Pending
    2047
    Resolved
    14236
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information