[Resolved]  ICICI Bank — Credit card

Issue still pending from last 2 years...

This is regarding my credit card no. 4477 xxxx xxxx 2007 bank icici new delhi, my credit card limit was rs. 20000/- and bank sent me a statement of rs. 34000/-they have charged me over my bill limit and as per cibil i have to pay only rs. 2500/- . For the recovery of excess payment they called me many time even thought i am ready to pay the amount as per cibil, but they threaten me to pay the excess amount, i am mentally harassed by them, bank people call me more than 10 time every day.

I want to settel the due payment as per the cibil only.

Regards
Vijay sharma
Delhi
[protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Braj Madhaw,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Dear Ms. Sultana,

Kindly write to us at [protected]@icicibank.com. Request you to provide the relevant details of your card, along with your contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
i agree with u, i was told that before making the payment they will confirm by calling me, but later they made the payment o[censored]tility bill without informing me. i have been noticing that specially ICICI Bank employees never follow their words, always they give wrong information. always.. We should file case against them.

ICICI Bank 4477 4743 0495 2008 — credit card payments

dear sir,
I AM USING YOUR CARD FROM 2007 ONWARDS TILL DATE I AM NOT KEEPING YOUR CREDIT CARD PAYMENTS. I NEVER PURCHASE A EVEN SINGLE TRANSCTIONS. ONLY FOR TELEPHONE BILLS, OUTSTANDING BALANCE TRANSFER. FROM JUNE 2008 I HAVE STARTED BALANCE TRANSFER AMOUNT Rs.17400/- the following payments are made
09/06/08 1595 che. 017068 other payments 17/06/08 5241.36 che 017070
03/07/[protected]
05/08/[protected] wrongly credit by you and reversed on 11/05/09
telephone bills 05/08/08 815.[protected].00)
15/10/[protected] cash payment 17/04/09 660.00 (718+693+512)total 2071 payments are made Rs.660+1411=2071 al are cleared .
03/11/[protected] earlier closing pls refer che leafs for mentioned loan account no with full details telephone bills 20/04/09 1411.00 253359
27/06/[protected]

Last jan''09 onwards you are not paying my telephone bills and paid by me as cash. your services not provided. As per my point of view not thing is pending the all delay credits and wrongly accounts made by your staff i am not accepting any debit charges . Pls cancelled the card immediately and . you are requested to adjust your books for the amount levied Rs. 5756.64b reverse immidiately. Otherwise i will fail a case
throgh consumer court against you for the amount charged by you.
I have imint card.Not accessed to online or used the card.

ICICI Tax Saving Bond - 032003 - Tbs - One — MALAFIDE INTENTION OF LATE PAYMENT OF BOND

ICICI TAX SAVING BOND-032003-TBS-one

URMILA AGRAWAL

I purchased 2 nos bond amounting to Rs 5000 each (Total Rs. 10000) bearing distinctive no[protected]
Date of allotment was 23.04.2003 and redemption date was 23 04 2006 with 6.75% intrest.It bears certificate no.97785 and bond holder no.[protected]. I have got my payment now on date 1-aug-09 amounting to Rs.10673.00, warrant no. 96822, & DD No. 893772 through ICICI Bank. But now as the payment was made 3 years & 3 months late I want interest of these period @ 15%. kindly fullfill our request as soon as posaible.

Please do the needfull for my payment as it was three year late.

CC TO RBI
Thankingyou,
Yours Faithfully,

URMILA AGRAWAL
Inward Ref. I[protected]
Folio No. 4961611

A-98 KALANI BAG
DEWAS (M.P.)
PIN 455001
[protected]

ICICI Bank — Unjustified delay in executing/ scrutiny of a request.

I placed a request for conversion of my savings account in ICICI Bank (Dwarkanagar Branch, Visakhapatnam) to a Joint account on 14 Jul 09. The Bank Claims that they process request of joint accounts in four working days. However, in my case it did not even bothered to call and inform the status of request after 10 days. Of my personal interest I submitted request to know the status through Internet. I got information that my signatures do not match. To resolve this issue I again visited Branch office and placed a request for my signature change in bank's records. In spite of visiting branch thrice, my request is still pending with remarks not justifiable.
I am a Naval Officer (Government's Gazetted Officer) who is facing such problems with a Bank which self acclaims itself to be India's No 1/ 2 Bank. I am afraid what it will do with normal customer. This deed of bank needs to be resolved which not only wastes valuable time of people but also creates depression and anxiety. I am presently sandwiched between domestic requirements (caused purely due to bank's negligence) and service exigencies (Paramount in a soldiers life).

My savings account particulars are as follows: -
Sunil Kumar Singh, A/c No - [protected], Branch - Dwarkanagar, Visakhapatnam. 530014.

Request an early action on this issue.

ICICI Bank — Cheating

Sir,

I had been offerred an ICICI credit card No.[protected] in April 2007. I used the card for purchase of Airtickets and paid the amount in 3 EMIs after talking to customer care where they said for three EMIs there will be interest and only processing fee had to be paid. After paying the EMIs, ICICI had send another card bearing no. [protected] on appreciation. We had bought an handicam using the 3004 card and talked to customer care for EMIs and they said that for 9 EMIs there will be no interest only processing fee should be paid. Accordingly, we had paid processing fee and 9 EMIs and got completed. Now they are sending every month statement of about Rs.9, 000 (approx) and every month increased by Rs. 1000/-saying that we had paid one cheque late for which late fee of Rs.600 and on that the interest amounts is being around Rs.12, 990/-. If the cheque has been deposited late, is the late fee Rs. 600/- will be charged and on that an interest almost 25 times the amount of late fee. Is this the interest a bank takes from a customer. The same is the case with another card i.e. XXXX 8008 where there is no late fee also. So do kindly take the necessary steps and look into the matter. Its really an harassment. Whenever we talk to the customer care, they agree that it is wrong but nothing has been done till date.

Kindly do the needful sir.

Regards,

ICICI Bank — Rs 62000.00 debited from my Salary Account

Dear Sir

I have salary a/c with ICICI Bank - Nungambakkam Br since 2001,
I Received a call from ICICI customer care on 08/08/2009 morning,
confirming Rs 62000/- debited from my account by means of net banking.

I shoked and i informed that i didnot done it. And rushed to my ICICI branch and asked
how it happened. They simply said that you couldhave done it. I don't know what to
answer to them as i was already in depressed mood due to the above matter. And i asked them that where my amount has been credited, they simply not giving the details of the defaulters.And said that the amount blocked from the bank

I would like to know the following.

1. On whose acct my amount has been transfered

2. How can be possible without informing me if the transfer happened by means of net banking.

3. When can i get my amount to my account.

Sir kindly help me in this regard.

Regards
Chandrasekar

ICICI Bank — Despatches never recieved

Dear Sir/Madam,
I would like to register a complaint against ICICI Bank for their absolute disregard for a customer. I have requested for a Debit Card and this has been charge from my account for more than a month. It has till date taken 40 days and I havent got my card yet.
When I called the customer care, they have responded that this is becaue my details is a short address - I have been operating with this bank for the last 7 years and this is what i get, I havent changed my address in these last 7 years. When all the past communication has been available - why now a short address?

The courier companies do this frequently. They just don't want to deliver and comes up with flimsy answers. I hope the bank takes notice of this and are able to make amends to avoid customers from being treated like .

ICICI Bank — deceitful calculation of home loan amount

A laon against property( a/c no.-LBLUC [protected], APL. NO.- [protected]) for rs.9, 21, 340.00, was sanctioned to me on 28.10.2006.we have paid to icici bank upto 10.06.2009 total rs 4, 01, 556.00 in 31 instalments.even at time of repayment of loan, the amount was rs 9, 07, 624.00.that shows i paid only rs 13, 716.00 against the principal and remaining rs 3, 87, 840.00 as interest between the period 28.10.2006 to 29.05.2009.not only this the tenure of loan was extended upto 25 years 4 months having the instalments of rs. 11, 395.00per month.no information has been revealed to me of all this things till i got repayment schedule after paying 100 rs and lots of running.after all this i calculated and come to know with this emi and tenure, i m paying less than interest and the principal was increasing.and then i tried to ask them whats exactly happening, then they told me a absurd calculation n told me, "u have to increse the emi".it means they are not even knew that.this bank is total fraud i don't know who is running this but i request u all stay away from this cheatin gang.
i want to know transaction charges in icici bank

ICICI Shakti Card — Card is not working when swapped

When I use the card at big bazar for payment and when it is swapped it is showing some error. So can get a new card or how will my problem solved ?
Dear Mr. Andrews,

Kindly write to us at [protected]@icicibank.com with your account number and contact details.

We will be glad to assist you.

Regards,

K Raghavender
Office of the Nodal Officer
ICICI Bank
Dear Sir,

Kindly write to us at [protected]@icicibank.com with your account number and contact details.

We will be glad to assist you.

Regards,

K Raghavender
Office of the Nodal Officer
ICICI Bank

ICICI Debit Card No. 4667310151092656 — DISPUTED TRANSACTIONS

SIR, I WITHDREW RS.4500/- FROM SYNDICATE BANK, CHEMBUR MUMBAI BRANCH ATM THROUGH MY ABOVE MENTIONED DEBIT CARD ON 25.07.2009. BUT I GOT RS.400/- CASH AND THE ACCOUNT IS DEBITED WITH RS.4500/- I LODGED COMPLAINT THROUGH ICICI CUSTOMER CARE (ONLINE). MY REQUEST NO. IS SR[protected].

MY SB ACCOUNT NO WITH ICICI BANK, VASHI BRANCH IS[protected]

WITH THIS REQUEST LETTER IN DUPLICATE I WENT TO ICICI BANK VASHI BRANCH AND TOLD THEM TO ACKNOWLEDGE THE DUPLICATE AND RETURN IT. BUT THEY ARE TELLING WHEN YOU HAVE GOT THE REQUEST NO. THERE IS NO NEED TO ACKNOWLEDGE.

WHEN REQUEST NO IS GIVEN THEY TOLD RS.4100/- WILL BE CREDITED WITHIN 9 DAYS. AFTER 9 DAYS WHEN IT IS NOT CREDITED I CALLED ICICI VASHI BRANCH AND ASKED MR. SATYANARAYANA. HE TOLD BECAUSE OF 2 DAYS BANK STRIKE IT WILL BE CREDITED WITHIN 12 DAYS. BUT TILL DATE, RS.4100/- IS NOT CREDITED TO MY ACCOUNT.

KINDLY DO THE NEEDFUL AND HELP ME TO GET CREDIT OF RS.4100/- IMMEDIATELY.

THANKS

NINAD VENKATRAMANA BHAT

ICICI Bank — about ATM transaction

sir i am customer of sbbj nohar my a/c no. [protected] . I operate atm from new delhi .because of server down the transaction was not processed, but now in my account 2000rs are debited please immedieatly pay rupees in my a/c. I operate ATM in new delhi at shastri nagar at10 august 2009. I operate following ATM - PNB, HDFC, SBI, BANK OF BARODA, CORPORATION, ICICI .

ICICI Bank — REALIZATION OF PROVIDENT FUND

Respected Sir,
I'm the Ex-Employee of ICICI BANK LTD. DELHI i joined the organization on 01/09/2005 and left working on 20/01/2007, my PF No. is MH/18796/801369.
Sir, i had sent the PF application form to realise my fund on 12/2008 in my kotak bank A/c no. [protected] and i haven't received any response after that therefore sir i request you to help me realise my funds also if any formality is left please let me know.

Anurag Ray
[protected]

ICICI Bank — Wrong practice to improve Bank Misc income

Sir,

I am a saving account holder of ICICI Bank, Bhopal Branch, I want to registor following coplains -

1. One local cheque deposited by me on 31.07.2009 at bank counter, cleared on 01.08.2009, one chque present for payment through clearance on 01.08.2009 but bank rejected the the due to insufficient fund and Rs 386/= deducted as return charges from my account, if Bank care for my deposit (one day before) entry than my payment cheque also cleared but bank not do the same. When I request to the bank on same day after viewing the satement on internet, bank rejected the same.

2. I am submitted application to add my wife as secopnd account holder with all requierd documents, today I want the confirmation and written information local bank official telephonicaly confirm that the account converted in Joit Account and for written information they inform me that Rs 110/= deducted from my account to provide updated information through statement only or wait for next quartely statement for the same.

Sir, above example of harassment to imprrove misc income of bank. Please do the needful for justice.

Thank you.

Ajit Upadhyay
Bank A/c No[protected]
Bank ICICI Bank, Bhopal

ICICI Home Finance Ltd. — Malign my reputation & dignity

Greetings !

This is with reference to my loan account # LHDEL[protected] with ICICI. There was auto-debit arrangement with them in recovering my monthly EMI and it was honored without fail (for 63 installments). As per my repayment schedule, the last EMI for the m/o May'2009 was INR 3607 and as o/s principal+interest for that month was only INR 2005+23 and hence only INR 2028 was recovered from my account (which was right as per o/s balance).

As per my understanding, ICICI comuterized system assumes there was an o/s balance of 1579 (EMI INR 3607 - recovered amount of INR 2028) and mark me as defaulter and also applied LPP of INR 112 till date and referred my case to CIBIL (central government body for individual credit rating) and to ICICI collection department.

MY PROBLEM STATRED FROM HERE...

Point # 1, I received five calls from [protected], [protected],[protected] on 08 (15:48 hrs), 09 (18:18 hrs), 16 (14:01 hrs), and 17 (15:53 hrs) Aug 2009 and they were rude and unprofessional in communication.

Point # 2, Meanwhile, I bought a new car last month and applied for loan from SBI bank, the loan was denied due to negative CIBIL report and I ended up taking loan from open market at very high rate.

Both above points ruined my reputation in front of the motor dealer, bank and in public. Worse part is I being marked permanently as defaulter in CIBIL, and all this without me being at fault.

I have 2 more loans but, never defaulted in any of them for 8 years. Now, with this case I am being treated as defaulter for my whole life.

Therefore, I demand immediate remedial of above problems and suitable compensation to recover my malign reputation.

An immediate action is expected within next couple of days, based on which I shall decide my future course of action

Thanks and regards
S Rakesh
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23613
    Pending
    2053
    Resolved
    14240
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information