[Resolved]  ICICI Bank — Credit card

I Found another complaint form another customer for your review

This is reference to mr jitendra nagrecha. working at icici bank malad leberty garden branch malad west this is froud man he is aarested by 14th november 2009 by U/s 420, 465, 468, 467, 471, And 34, Crimal record number is 210/09, please terminate this persone becouze this case was alraidy pending. the case is cheque froud of 2, 25, 000/- of mrs versh nalin mehta. arrested by bhayender west police station. the court is thane 14th court cr number is 210/09.


This is very onother froud invalve.

Thanks
Please do the need full.
Mr, Thorat.

ICICI Bank — Dual EMI deducted on same date...Second Complaint.

Dear Sir/Madam,

Further to my complaint dated 12th Aug10 against Dual EMI deducted from my account on Aug2009 would like to update that still have not received a solution to my problem from ICICI Bank.
Below Link of my earlier complaint:
https://www.consumercomplaints.in/my-complaints.htmlicici-personal-loan-c425455/page/1.html#c908570

It's such a pity that ICICI Bank doesnt even bother to solve customers problem & since here mistake is on their part they just dont want to admit the mistake. Also no response received from Externam Ombudsman desk.....indeed I will feel that ICICI Bank is taking me for granted.

Attached with this complaint are the copies of mail which was sent to ICICI Bank officials after i raised a complaint in consumer complaint forum against ICICI Bank.

Best Regards
Santosh Namboodiri.

TO, CASTUMER CAERE-MANAHER-- ICICI BANK CREDIT CARD I JIWAN KUMAR USEING YOUR C. CARD NO.[protected]-0005- I MAIL TO YOU DATED[protected] AND[protected] REGARDING ABVE SAID CREDIT CARD, PLEASE I REQUSET YOU THAT PAYMENT OF (350 )DATED[protected] TO [protected]@.COM MERCHENT OF YOUR ICICI BANK, DUE TO MISS UNDER STANDING THAT I WAS THIKING IT IN INDIAN RUPEE BUT IT WAS NOT AND I MAILTO MERCHENT[protected] AT 07-15 PM TO CANCELTION OF MY MEMBER SHIP AND REFUND -(350)TO MY ICICI BANK OR MY SELF. IN THIS SAID MATTER MERCHENT ALSO SEND TO ME MAIL[protected] TO[protected] THAT SAID MATTER (REFUND--350-) WITH IN 24 HOURE, BUT STILL NOT (REFUND--350-) I AM NOT IN POSITHION TO PAY YOUR ( 350 ) BILL DATE[protected], SO I REQUEST TO YOU SALVE THE MATTER BEFOURE[protected] YOURS C. MEMBER JIWAN KUMAR M NO, [protected] ---DATE[protected] REMINDER--3)

Dear Sir,

This with refrence to your mail ,The 1st mail i got for the settelment of my card one Mr.Meeran had spoke to me amount he said is 59k, after that there is no call or mail from the bank.

Second one Ms Preethi called two days before all my approvals had declined and she said she can finally finish it for 62k and there is no mail regards to that .

If from the bank do like this how a customer precisely continue the accounts with ur bank.

I hope atleast there will be positive response regards my settelment of my card.

But one thing is sure the request i had raised a issue on unusage charges in My cc on 6th july,19th oct ,22nd nov 09,Till now there is no resopnse at all.

Nice to have bank like this in india .

Regards
Divakaran.M

Again without discussing with me bank is going to settel the card for 69 k which is not know to me.And i got a mail.

Dear Mr. Divakaran,

We refer to our earlier e-mail of September 16, 2010 regarding your ICICI Bank Credit Card.

The settlement approval for Rs. 59,000.00 in 2 installments has been rejected.

Further, as per your discussion with our collection manager, we have forwarded the settlement request for Rs. 69,000.00 in 2 installments.

We will write to you with the status of settlement approval for Rs. 69,000.00 in 2 installments by September 24, 2010.

Looking forward for your co-operation in helping us to serve you better.

Sincerely,

Anuradha M
Office of Head Service Quality

ICICI Bank — Amount Withdrawn without my CC swipe

Hi,

I am old customer of ICICI Bank having salary account for last 3 yrs.
As my Father undergone thru CANCER operation from TATA hospital from 11/5/2010 to 19/5/2010. After discharge from there my father was admitted to local hospital to rest.
on 29/5/2010 I swipe ICICI card to withdraw Rs.10000 /- for local hospital bill thru New Corporation ATM and recieved sms for same withdrawn amount.

Next day i received my salary sms that amout has been credited to your ICICI account, but i found that there was Rs.1500 /- less.
So i checked my salary statement it was correct but when i checked ICICI account statement thru web i found rs.1500 /- has been deducted.

I called ICICI bank callcenter to check they said i have swipe twice that day 1st - 10000 from New Corporation ATM and 2nd - 1500 from Axis ATM.
I said its foolish that 1st swipe NCB atm and 2nd swipe Axis atm, As Axis atm is away from my house and Axix and ICICI atm is very near to each other.
So instead of Axis ATM , I would visit ICICI atm. Call center person agreed and said after 14 days your amt will be transfer to your account.

I checked after 20 days but nothing , so i call center person, but that day he started to shout on me and saying you are mad and saying that your card has been clone and your password has been stolen ,, now what you want to do you can do and bang the phone. I belive his name was ALI.

I visit to ICICI bank bhy-br two days later, they said that your issue will be resolved in 20 working days and amt will transfer to your account. as this case is regarding theft so need to check video tape recorded by Axis bank on 29/5/2010
Again i called ICICI call center (person: Suresh) for this issue , they directly said you have swipe card and now asking for re-ibursement of amt. ICICI bank will not give any amt to you and bang the phone. Putting blame on me that you fraud , this is worst service i had ever get from such bank.
From then i have called 3 - 4 time no ans i have get and simply call center person are disconnecting the phone

For this 3 month over but nothing has been done till.
I beleive that ICICI bank has started to cheat us (people) and using our money.
Service of ICICI bank , insurance , medicliam and other sector is going worst day-by-day.

Name: Sameer R. Mhatre
email ID: mhatre.[protected]@gmail.com

Dear Mr.Divakaran,

We are looking into your concerns. We will revert to you on your e-mail ID by September 24, 2010.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank — illegal deduction by icicibank

Sir, Please refer to icici bank mail, it is surprised to note that a request letter to be given to bank for keeping Rs 5000/- as minimum balance. At the time of opening account icici bank agent told me that zero balance could be maintained by demat account holder and this was confirmed by bank through e-mail.I am having docment proof.
ICICI BANK CAN NOT CHANGE THE RULES FOR EXISTING ACCOUNT HOLDERS. This rule can be applicable to new a/c holders. In any case ICICI BANK should return my money. Sir, this bank is totally cheating the a/c holders. PL. HELP ME. Thanks.

VINOD KHANNA

TO THE MANAGER CREDIT CARD OF ICICI BANK (CUSTOMER CARE) I JIWAN KUMAR USING YOUR CREDIT CARD NO.[protected] STILL NOW. I MAIL TO YOU DATED[protected] TO[protected] AND YOUR CUSTOMER CARE BY M. NO [protected] ALSO TILL TODAY[protected]. REGARDING PAYMENT OF (350) WHICH WAS TRANSFER TO ( [protected]@BENAUGHTY.COM ) AND MAIL TO SAID MERCHANT ALSO FOR CENCILATION OF MEMBERSHIP AND REFUND MY 350 TO ME OR ICICI BANK[protected] TO[protected], IN EVERY TIME MAIL TILL TODAY THEY ARE SAYING MY PROBLEM WILL BE SOLVE WITH IN 24 HOURS BUT STILL NOT REFUND (350). SO I KINDLY REQUEST TO YOU SALVE SAID MATER AND REFUND MY 350. I REGISTER COMPLAINT IN ICICI BANK AND SH. HARE HAS GIVEN ME COM. NO[protected]FAX NO[protected].THANKS YOURS JIWAN KUMAR (SH. HARRI TOLD ME TODAY[protected]AT 11-00 AM YOU DEPOSIT--RUPEES[protected] SIXTEEN THOUSAND ONLY AND LEAVE AMOUNT 350, WE WILL SALVE YOUR DISPUTE WITH MERCHANT IN 90 DAYS, AND SO I DEPOSIT IN MY C. C ACCOUNT -RUPEES 16000 - ONLY TODAY[protected].)

Dear Arunsam,

We are sorry to hear about your opinion regarding ICICI and would like to know if there is anything that we can do to change it. Please write to us with your complaint and contact details at [protected]@icicibank.com and we will get in touch with you at the earliest to address your concern. Kindly refer "736053" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank — Not providing detailed bill

"We are in receipt of the credit card but the card has been lost now and unfortunately through oversight the same was communicated to you, due to which we doubt that the card has been misused by someone. We have never used this card for any of the transactions till now; however the statement reflects a bill of Rs. 48,000/- which is really alarming.
We would request you to give us the details regarding the transactions that have been made till now on the EMI card at the earliest to trace out the person who has misused this card.
Your kind co-operation in this matter would be highly appreciated by me."

Respected sir,

we were communicating above mentioned details to ICICI bank customer care but still they are not provide us detail bill.

so in this case what we have to do?
please suggest us and take this matter as a compliant.

Regards,
Vaidit Trivedi
[protected]

ICICI Credit Cards. . . — ICICI BANK KI DADA GIRI INTEREST CHARGING FROM PURCHASE DATE...

I AM USING ICICI BANK CREDIT CARDS SINCE MANY YEARS , CARD NUMBER;-[protected] ,IN AUGUST 2010 I DID PURCHASE OF RS.92,689.97 THRU MY ICICI CREDIT CARD & ON THE DUE DATE I PAID RS.40000/- .BALANCE OF RS.52689.97 I PLANED TO PAY NEXT MONTH.

NOW THE ICICI BANK IS CHARGING ME RS.3,859.84 INTEREST ON RS.52689.97 i.e.7.34% PER MONTH.WHEN I CALLED UP ICICI BANK CUSTOMER CARE THEY TOLD ME THAT THEY WILL CHARGE INTEREST FROM THE DAY OF PURCHASE FROM THE ENTIRE AMOUNT OF RS.92,689.97 NOT ONLY ON THE BALANCE AMOUNT OF RS. 52689.97 .

I REQUIEST TO PLEASE INTERVENE AND STOP THIS KIND OF "DADAGIRI" FROM PRIVATE BANKERS.

THANKS & REGARDS,
YOGESH SHARMA
M:-[protected]

I AM USING ICICI BANK CREDIT CARDS SINCE MANY YEARS, CARD NUMBER;-[protected], IN AUGUST 2010 I DID PURCHASE OF RS.92, 689.97 THRU MY ICICI CREDIT CARD & ON THE DUE DATE I PAID RS.40000/- .BALANCE OF RS.52689.97 I PLANED TO PAY NEXT MONTH.

NOW THE ICICI BANK IS CHARGING ME RS.3, 859.84 INTEREST ON RS.52689.97 i.e.7.34% PER MONTH.WHEN I CALLED UP ICICI BANK CUSTOMER CARE THEY TOLD ME THAT THEY WILL CHARGE INTEREST FROM THE DAY OF PURCHASE FROM THE ENTIRE AMOUNT OF RS.92, 689.97 NOT ONLY ON THE BALANCE AMOUNT OF RS. 52689.97 .

I REQUIEST TO PLEASE INTERVENE AND STOP THIS KIND OF "DADAGIRI" FROM PRIVATE BANKERS.

THANKS & REGARDS,
YOGESH SHARMA
M:-[protected]

who the hell r u ? cant you see the post that ur posting again and again ? Posting here is not going to help you. Check with your banks terms of service & contact RBI if necessary.

Contact this email address to complaint against ICICI Bank Charges and other issue you will get Quick Reply.

kamath.[protected]@icicibank.com

Contact this email address to complaint against ICICI Bank Charges and other issue you will get Quick Reply.

kamath.[protected]@icicibank.com

Contact this email address to complaint against ICICI Bank Charges and other issue you will get Quick Reply.

kamath.[protected]@icicibank.com

ICICI Bank — Unauthorised withdrawal of money

Dear All,

I was having saving (no.[protected] and demat a/cs No. IN[protected] with ICICI bank at Surat. For the transfer of saving a/c from Surat to Baroda I have closed saving a/c before de-linking the demat a/c with written request to ICICI in Feb 2007 and opened New saving a/c no.[protected]. In 2008 I applied for Reliance power IPO with ICICI demat a/c but application got rejected. For the gap of more than three year I have not received any demat statement and AMC charges payment letter from ICICI Bank.
In last saving a/c statement I found that Rs. 1507.05 has deducted as a DP charges from a/c without any prior information.

My question is that Bnak has any right to deduct the DP charges from new saving a/c which is not linked with the demat a/c and I have not asigned any agreement(POA) with ICICI Bank/Securities Ltd.

A R HIRVE
Mobile: 91-[protected],
83, Manhar Park, Makarpura, Vadodara-10

ICICI Bank — no delivery of consignment

Dear Sir / Madam,

I am waiting for courier from you which is sent by ICICI Bank. Doc no LT[protected]. It is with you since 23/09/10. I have still not received the same. I stay in Nerul, Navi Mumbai.

I am really sorry to experience such a bad service from your side. Hope you deliver my consignment at the earliest. I think Post office delivers faster than your SIGMA COURIER.

y et no responce so please kindly cleare the matter as sooan as possible hope youe will do needfull thant you

ICICI Bank — deducted rs 910

I am Ishwar Thakur. I have a saving account in icici bank kalyani nagar branch, pune. I went to an ICICI ATM to withdraw money. I was surprised to see the bank has deducted Rs. 910 as minimum account balance charge from my a/c. i have no idea why suddenly this has happened I have no clue. How the bank could charge such an amount with prior information? How can they take away someone else's hard-earned money? I will take steps if the bank does not explain the basis of such action.