[Resolved] ICICI Bank Credit Card — Unauthorized Transaction | |||
To, The ICICI Credit Card Manager Subject: Regarding raising dispute for a transactions on my card. (Service Request Number: SR[protected] Dear Sir/Madam, I have been issued ICICI Gold Card: XXXX XXXX XXXX 8018 in 2007. Nobody else has access to the card. I have never provided card details to anyone on phone or internet.Thus there are no chances of getting the card details such as card number, CVV number, and expiry date etc. On 30/04/2010 there has been a transactions made to the Merchant Name "GARP" for USD 150.00 The above transaction was done by me or authorized by me. I called up the call center as soon as I realized foul play and blocked the card and was asked by the customer care representative to send a fax with the dispute information. I have already sent the fax to the number provided by the customer care rep which is [protected] . Please investigate this dispute and provide me with a written statement of the outcome. Thank you for your time and attention to this matter. Expecting to hear from the ICICI Credit Card team at the earliest with a resolution. Yours truly, Pankaj Agarwal [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
ICICI Credit Card — no bill at time and after that threatening calls from representatives
Since, July 2008 our AC is not treated properly our cheques are submitted on time but entry is not done, therefore the fine is attached to our bill. And we are complaining regularly for bill statement to be received at the time, but we are not getting it.So, the bal should be deleted from our AC because there are no dues left.
Threatening calls are done by the representatives "Rahul" for the money.
If there is no action taken within a weak the we are going to credit card grievances cell RBI.
Dear Mr. Rustagi,
Kindly write to us at [protected]@icicibank.com with ‘Customer Service – Credit Card’ as the subject line. Request you to provide the relevant details of the credit card, along with your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Kindly write to us at [protected]@icicibank.com with ‘Customer Service – Credit Card’ as the subject line. Request you to provide the relevant details of the credit card, along with your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Dated: 22.11.2012.
Sub: Received Threatening Call from Recovery Agent of ICICI Bank and Kidnaping threatning of my daughter from Recovery Goonda of ICICI Bank.
Ref: ICICI Bank Credit Card no: I have cancelled my card after making the full payment. At present I don’t remember the Card number, I called the Bank, but they have not traced out my card number because it was cancelled last year.
Dear Sir,
This is to inform you that I was the Credit Card Holder of ICICI Bank. They never sent any statement till now. Suddenly one recovery agent Ms. Ruchi somebody asking for payment 40, 000/-. Continuously she was threatening and torturing me and my wife daughter over mobile and office landline also. She is also using tremendous abusive and slang language. I have no dues above this card. In spite of several request, she is denying to provide the statement through mail. I doubt that they must have inflated due amount by levying unduly high interest, late fees, unnecessary service charges etc. Not only that she has threatened me and my office Boss also. She is doing tremendous misbehaving with my office Boss and Administrative manager.What is this???. Bank cannot do legally this type of mental harassment. She is disturbing my Employer also, which is affecting my mental peace. As a middle class family, at present my job is effecting due to their using the abusive language with my boss also. As per the Credit card rules of the Bank, I am asking for statement. But she is denying giving me the statement. Continuously she is telling me to make the payment at a time; otherwise they will attack me and my family with their team.
Not only that, she has also threaten me, if I don’t make the payment immediately, then they/ICICI Bank/ will kidnap my daughter. Please help me and my family from Goonda of ICICI bank. I think only because of raising late payment fees and service charges and to raise the higher bill, they have made this type of incident. For your information, I have been receiving these threatening calls coming from[protected],[protected],[protected]. These threatening calls comming in my Wife's number 90 times, in my number's 100 times and in my office Boss's number 50 times in 01 (one) day.Please relie[censored]s from the torturing from ICICI. Please stop this call from this number otherwise I will take legal action for human rights against the mental torture with my daughter and wife also.
Due to this Ruthless incident Now I am in big trouble for my job and my family security also.
Please co-operate at your end.
Thanks with Regards
Manas Ray Chaudhury
[protected]
Sub: Received Threatening Call from Recovery Agent of ICICI Bank and Kidnaping threatning of my daughter from Recovery Goonda of ICICI Bank.
Ref: ICICI Bank Credit Card no: I have cancelled my card after making the full payment. At present I don’t remember the Card number, I called the Bank, but they have not traced out my card number because it was cancelled last year.
Dear Sir,
This is to inform you that I was the Credit Card Holder of ICICI Bank. They never sent any statement till now. Suddenly one recovery agent Ms. Ruchi somebody asking for payment 40, 000/-. Continuously she was threatening and torturing me and my wife daughter over mobile and office landline also. She is also using tremendous abusive and slang language. I have no dues above this card. In spite of several request, she is denying to provide the statement through mail. I doubt that they must have inflated due amount by levying unduly high interest, late fees, unnecessary service charges etc. Not only that she has threatened me and my office Boss also. She is doing tremendous misbehaving with my office Boss and Administrative manager.What is this???. Bank cannot do legally this type of mental harassment. She is disturbing my Employer also, which is affecting my mental peace. As a middle class family, at present my job is effecting due to their using the abusive language with my boss also. As per the Credit card rules of the Bank, I am asking for statement. But she is denying giving me the statement. Continuously she is telling me to make the payment at a time; otherwise they will attack me and my family with their team.
Not only that, she has also threaten me, if I don’t make the payment immediately, then they/ICICI Bank/ will kidnap my daughter. Please help me and my family from Goonda of ICICI bank. I think only because of raising late payment fees and service charges and to raise the higher bill, they have made this type of incident. For your information, I have been receiving these threatening calls coming from[protected],[protected],[protected]. These threatening calls comming in my Wife's number 90 times, in my number's 100 times and in my office Boss's number 50 times in 01 (one) day.Please relie[censored]s from the torturing from ICICI. Please stop this call from this number otherwise I will take legal action for human rights against the mental torture with my daughter and wife also.
Due to this Ruthless incident Now I am in big trouble for my job and my family security also.
Please co-operate at your end.
Thanks with Regards
Manas Ray Chaudhury
[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
23613
Pending
2053
Resolved
14240
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
ICICI Bank Credit Card — Unauthorised transaction by the bank
I am having ICICI Big Bazzar Credit card no-[protected].on 07.08.2008.an amount of Rs 2247.19 has been auto debited from my savings bank A/c no[protected]. against illegal transaction claimed by the bank.The customaer care officer informed me this is against loan which I have never applied and received, they also informed that subsequently the loan was cancelled the amount was not given to me but Rs 2247.19 has been charged as Process fees.
First of all I have never applied for any loan and not received also.
Then why this amount is autodebited from my A/c.
Please reverse it back and deposit the amount in savings bank A/c.