ICICI Bank Credit Card — Credit Card Bill

Dear Sir /Madam

My self Jaishree Panicker In November 2007 I received an ICICI credit card in that card they provide me the ICICI medical Insurance policy first they told me that it is free there is no charge. When I received the first statement I saw that there is 500 rs mentioned as payment and balance of 9500 in my card account. When I called the customer care they told me that is the payment of ICICI medical policy on the same day I request to cancel the policy and card I told them I did not want to use this ICICI card any more so please cancel that card they agreed also. From that I have not used that card for a single purchase. But now they blocked my account reason is credit payment. When I have not used that card for a single purchase then how there is a due. Why they are selling there products without asking to customer whether they are inserted in that or not. Now they are showing that there more than 5000 rs more they blocked my account, I have more 15000 rs in my account but I am not able to withdraw that. I have called several time to there customer care but now response from their part. I send one mail to them but no response. Now I Need a help from your part to solve this problem and get back my money. It is absolute totally unfair that a Bank like ICICI are doing like this to their customers.

Thanks

With Regards

Jaishree