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[Resolved]  ICICI Bank Credit Card — policy issued giving wrong impression

Some times back i received a call on my mobile. Caller informed that he is on behalf of icici credit card. He started telling that a policy is going to be issued free of cost from credit card to valuable cutomers like you, the features of policy, the cost of policy will be converted to EMI which will reflect to statement with debit and credit therefore you have not to pay any amount and informed that after one year it will be on chargable basis. He further requested to say YES to a caller from icici lombard who will ask some question like " do you know about policy, do you know that the policy is on chargable basis and amount of . approx.Rs 10000.00 will be converted to EMI etc.". Same day after some i received a call . Caller informed that he is from lombard and stated asking same questions as informed during earlier caller. I answered all questions by saying yes as requested by earlier caller. After some time I got the policy in Oct 07 and in Dec 07 statement of card the amt of policy is charged. I requested to call center to remove it ,it was informed that I will have to pay the ammt for policy as policy is issued on my request. I felt i was cheated by giving a false story therefore i sent a mail to credit card customer support/ lombard but i am not getting any positive result. Kindly take up the matter so that such type of cheating can be avoided in future.My credit card No. is [protected]
Complaint marked as Resolved Aug 13, 2020
Complaint comments  2 CommentsShareTweet

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ICICI Credit Card — FRAUD CREDIT CARD ISSUED ON MY BEHALF BY ICICI BANK

SUBJECT: FRAUD CREADIT CARD NO. [protected](SUSHMA DEVI) ISSUED ON MY BEHALF



DEAR SIR I WOULD LIKE TO INFORME YOU THAT ICICI BANK HAS ISSUED FRAUD CREADIT CARD NO.[protected](SUSHMA DEVI) ON MY BEHALF. I HAVE NOT APPLIED FOR THIS CARD AND I HAVE NOT RECEVIED THIS CARD BUT YOUR BANK IS NOT HELPING ON THIS MATTER. PHONE BANKING PERSION ARE NOT GIVING PROPER ANSWER TO MY QUESTION. THEY ARE SAYING THIS CARD IS ON MY WIFE NAME BUT MY WIFE NAME IS NEELIMA DEVI. I HAVE NO RELEATION WITH SUSHMA DEVI.



THEY HAVE DONE FRAUD TRANSACTION FROM THIS CARD ON [protected](SUSHMA DEVI)

18/04/2009 SAGAR RATNA, DELHI Rs. 822.00

18/04/2009 JAY KEY MOTORS, FARIDABAD Rs. 34, 635.00

18/04/2009 ARVIND TOURS TRAVELS, DELHI Rs.25, 810.00



PLEASE HELP ME ON THIS MATTER. I HOPE YOU WILL ARY TO UNDARSTAND MY PROBLEM. AND ITS NOT GOOD FOR BANK I HAVE FAITH ON YOU AND YOU WILL SOLVE THIS MATTER I WILL HELP ON THIS MATTER WHAT EVER HELP YOU NEED FROM MY SIDE.






THANKS

DIWAKAR PRASAD
71-C POCKET-A1
LIG FLATS, MAYUR VIHAR PHASE-3
NEW DELHI - 110096

ICICI BANK CARD NO. [protected]

EMAIL ID D.[protected]@SAMSUNG.COM


MOB. NO. [protected]
Sir,
My Credit card No.[protected] I here by would wish to close my ICICI credit card Account the total balance amount is Rs.9, 203/-, I have paid the above said amount through my cheque No.IOB 232126 / dt.27/11/2009 to day.Further I dont want continue ICICI Credit Card and ICICI Lombard Insurence.I had cut my credit card and sent through by post.
Thanking you.

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