[Resolved] ICICI Bank Credit Card — policy issued giving wrong impression
Some times back i received a call on my mobile. Caller informed that he is on behalf of icici credit card. He started telling that a policy is going to be issued free of cost from credit card to valuable cutomers like you, the features of policy, the cost of policy will be converted to EMI which will reflect to statement with debit and credit therefore you have not to pay any amount and informed that after one year it will be on chargable basis. He further requested to say YES to a caller from icici lombard who will ask some question like " do you know about policy, do you know that the policy is on chargable basis and amount of . approx.Rs 10000.00 will be converted to EMI etc.". Same day after some i received a call . Caller informed that he is from lombard and stated asking same questions as informed during earlier caller. I answered all questions by saying yes as requested by earlier caller. After some time I got the policy in Oct 07 and in Dec 07 statement of card the amt of policy is charged. I requested to call center to remove it ,it was informed that I will have to pay the ammt for policy as policy is issued on my request. I felt i was cheated by giving a false story therefore i sent a mail to credit card customer support/ lombard but i am not getting any positive result. Kindly take up the matter so that such type of cheating can be avoided in future.My credit card No. is [protected]
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Aug 13, 2020Complaint marked as Resolved