[Resolved]  ICICI Bank Credit Card — Wrong Debit, Delay in Entry Reversal

Ref : My ICICI Customer Complaint Ref No SR44404098

On 29th May, 2007 my credit card was debited with Rs41,556.27 (S$1512.1) against my Hotel bill at Singapore. On 17th Oct, 2007 same charge was debited Rs42,362.27(S$1512.1). I have registered my complaint as referred above. Singapore Hotel has owned the mistake and credited ICICI bank with S$1512.10 on 1st Nov, 2007.(Documentary proof available)
Till date this wrong debit amount of Rs.42,362.27 has not been credited or released to my available balance. Due to this wrong debit my card has been debited with Intrest Charges,Late payment fee,overlimit charges etc which I have refused to pay in full. Request you to take up the matter with ICICI Bank and reverse the wrong debit entry and also reverse all the additional charges charged by them
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  3 CommentsShareTweet


Our Credit Card No. [protected]

This is to inform you that i have not received bill for hte last month till date. I have not pay Late Payment Charges. Due to Your Fault. I have not agree with you. My Navarangpura & Naranpura office is not received your bill.


ICICI Bank — credit card wrong entry

i deposited rs 7258.44 as my credit card bill in December 2008 icici bank branch kapurthala., but in my next bill it is still standing in my account as un paid amount. this is un necessary harassment. please redress as early as.possible my credit number is [protected] with icici.

I, P. Rajesh with ICICI Card No. [protected] has requested you to cancel my ICICI Lambord Insurance Account (Health) and reverse the amount in my account including late fee charges with the Request No.[protected]. I have received message stating that the amount has been reversed on 16.07.2009 even then my account is showing due balance of Rs. 3717 as on date. Kindly reverse that amount in my account. Please do the needful. Please mail me the details.

Thanking you,
P. Rajesh

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