[Resolved] ICICI Bank Credit Card — fraud transaction
This is to inform you that I was holding ICICI credit card (card no. [protected]) and the statement dated 27 Oct 2007 of this card, showed a few transactions, which haven’t been made by me. Then onwards I stopped using this card and also informed about it to ICICI bank, they have provided me service request no. (S.R. No.) i.e. SR 45218479 against it. This amount was Rs.22783 (only fraud transaction amount) at that time; and rest of the outstanding amount has been paid. Till today there is no action has been taken with regard to this matter.
However I am continuously receiving such statements mentioning this amount plus late fee, service charges etc. Now recently I have received a statement showing outstanding amount of Rs. 29832.97.
Apart from this I am receiving telephonic calls from the bank & they try to put lot of pressure on me to pay the amount in spite of explaining them about the entire matter.
And also couple of times somebody from ICICI bank dropped in my house without any intimation & in absence of myself to collect the money, which my family members have denied to pay.
In last month when I received a call from a person name Mr. Shetty from ICICI bank and had a long discussion with regard to this issue, he promised me that he would close this matter by making my outstanding zero, if I pay Rs.2600 to ICICI BANK. Hence, To close this matter permanently, I have paid the same amount; however he didn’t keep his promise as I kept on receiving the credit card statements showing some outstanding & telephonic calls from ICICI bank.
I therefore request you to kindly look into this matter & do the needful.
Thanks & Regards
(Novo Nordisk A/S)
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Aug 13, 2020Complaint marked as Resolved