[Resolved] ICICI Bank Credit Cards — wrong billing and ignoring the complaint made to the customer care phone no
on my mobile i got sms from icici bank ICVBP ABOUT succesfully proccessed a bill of Rs 100 for TOUCHTEL DELHI MUMBAI IND .[Inv. No.[protected] ].The previous day ,already a bill of Rs 814 was paid to the company . I was surprised by the message and inquired from AIRTEL C. C. I was told by the company that no bill oher than Rs814 was grnerated by the company . I conveyed the same information to icici bank credit cards and lodged a complaint on 21 / 02 /08 but of no use . Current statement is reflecting Rs 100 bill as it was before lodging the complaint .No body cares for the customer.
I did not receive Rs 5630/- as B . T . It was also informed by me to to icici bank but of no use , who cares ? The same is reflected in my current statement.
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Aug 13, 2020Complaint marked as Resolved