Dear Sir/Madam,

I deposited a Balance Transfer cheque from HSBC bank to my ICICI Bank credit card No.[protected] for Rs.47,000 vide Cheque No.416454 on 20-12-07 at Tirupur Branch,Tamilnadu.

I have been charged for the above amount with interest,tax etc, by the HSBC, because for cancellation they need the original cheque. I requested ICICI to return the cheque since January.
I contacted ICICI several times there is no conclusion. Their tele complaint reference no's: SR56738943 & SR57595999.
Later given mail complaint on 1-march reference no.SR57905784.
it was assured by
Mr.Rasheejulla Baig Meerja
Customer service officer,ICICI Bank Limited
that within 4th March it will resolved. But no confirmation from ICICI.
I am affected mentally and not able to concentrate on my job & family. I am very much disturbed.
PLs.take necessary action immediately to overcome this problem.

Thanking you,
yours truly,
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  9 CommentsShareTweet


ICICI Bank Credit Cards — Mishandling with Cheques

Hi sir,
Inspite of mine regular calls to to IVRS for one payment issues for month of April. I deposited mine cheque for Rs.6756 prior to 11 days befor mine due date. It sucessfully debited from mine account for mine credit card. But it has not credited for mine credit card account which even after regular calls i am unable to traced out. everytime i called ICICI bank credit card customer service centre but they bluffed me for various issues like i didnt pay the amount and even collection peoples started calling me inspite of solving the issues. Moreover, i have ample of documents to prove that it has been credited to mine account. Kindly take neccessary steps to overcome such issues.

ICICI Credit Card — Twice charges cheque return.

I have complaintedto customer care about the following, Due to change in signature my cheque no. 645869 was returned. Twices the chque was forwarded and due to it twice the charges was added for cheques return with service taxes & also late fees Rs. 400/- as I had deposited my cheque much before the due date.
My Credit card no. [protected].

Please revert my amount, and send me my confirmation on my e.mail.

Rutha Mudaliar

Credit Card — Balance Transfer Cheque Not Reqd.

Dear Sir/Madam,

I have been issued a ABN Amro Bank Titanium Card recently and before i receive the card i was sent a balance transfer cheque with 'Cheque no. 612795' of worth Rs. 10, 000.00. For your kind information i had not asked for it and on top of that i have been recently issued a statement with all the charges included with Rs. 10k.
I duely request you that kindly withdraw this cheque as i have not utilised this cheque and nor do i need it. This is very sad that since the first day i am facing difficulty with your bank. Your bank has really bad reputation in this regards as my brother also had cautioned me before i took the card.

Pls do the need ful and see that the cheque is cancelled and no charges are levied on that in my statement.

Sanjay BhattacharyA

ICICI Credit Card — Offer not send by the Bank


There was a offer from ICICI Bank credit Card, if spend 30000/- through credit card with in the period from 1st Oct 08 to 31th Dec 08 for Reebok Carry Bag. But after one and half month go after offer finished there is no respose from any side and also when I call at customer care there is no satisfactory response from there. They always said there is no update till date please wait for some more time and when I ask to register my complain they asked we can't register your complaint on that. Please advice what I should do.

In the last month bill the amount pending against my bill is Rs 80/-, Your people is charges Rs 500/- as late charges and Rs 500/- as interest against Rs 80/-. This is quite ridiculous. If this amount is not waived, I have no other option except to go to consumer court and also give a wide publicity in the media. this is nothing cheating people. Last month I have cleared the total bill by paying Rs 20, 000/-. By mere taking card from your bank, people are getting cheated. If the interest amount is not waived, I have no other option except to go to consumer court and also close my card from your bank and go to another bank. The late payment of Rs 500/- against the balance of Rs 780/- is quite ridiculous.

card No: [protected]

cell: [protected]

on hearing from you, i will initiate my action.

thanking you

s.v. sudhakara reddy
I have surprise to see that, I have not redeemed my reward points but in my current statement it is showing that I have redeemed 4009 points. my contact no is [protected]

ICICI Bank Credit Card — non credit of cheque

I dropped canara bank (sadar bazar agra) cheque no.846115 on 02.10.2009 at skypak dropbox location rajendra nagar shahibabad ghazibad (u.p)which is debited to my a/cno.KSCB[protected]BRANCH catonoment agra) against icici bank credit card no.[protected].

I personaly visited icici bank (branch sanjay place agra ) and met icici bank representative miss kavita . she advice to deposit the due amount of Rs. 735 again and your previous cheque will be credited for further use . so far the cheque amount is not credited to my credit card balance please check and credited the same.

ICICI Credit Card — Reason for cheque return

CREDIT CARD NO.[protected]

Please note vide your statement dated 02.04.2010, cheque no.194092 dated 21.03.2010 for Rs. 924/- was returned. Please inform me the reason for return of the above cheaue as well as send me the memo ( for returning the cheque) and the cheque.
Dear Sumit,
Sorry for the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

ICICI Customer Service Team.

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