[Resolved] ICICI Bank — ONLINE BANKING AND CUSTOMER SERVICES | |||
HI I AM ICICI BANK CUSTOMER AND HAD REALLY A BAD EXPERIENCE WITH MY PASSWORD GENERATION ON YOUR IVR . EVERY TIME I WAS CONNECTED AND TRIED TO RESET MY PASSWORD ON YOUR IVR THAT STUPID MACHINE THING DISCONNECTED BY SAYING YOU HAVE EXCEEDED UR PERMITTED LIMITS.......I TRIED FOR HALF AND HOUR AND FINALLY WHEN I WASTED MY 30RUPEES ON MY CELLFONE TRYING UR NO THEN AT AROUND 10.55PM I WAS CONNECTED TO UR REPRENTATIVE SO THAT IF I AM NOT ABLE TO RESET MY PASSWORD THAN I SHOULD BETTER GET THAT ON MAIL THROUGH COURIER OR BY ORDINARY MAIL WHAT EVER....STUPID THING CAN ALSO BE SEND ON SOMEONES EMAIL AS INCOME TAX DEPARTMENT DO........BUT INSTEAD OF GIVING ME A HELP I WAS TOLD THAT I WOULD HAVE TO 100 RUPEE AS CHARGE.... IF YOU HAVE STUPID IVR SYSTEM THEN WHY SHUD I PAY FOR UR STUPIDITY....... MY NAME IS = sukhjit singh manhas my card no is [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi got check for DDA refund on 10 April 2011 and when I dropped to dropbox of Sec 110, noida branch on 24 may 2011 to get credit amount to my account but they hold it as mention account no. was wrong which i didn't at the time of check receiving so whey I try to contact with ICICI customer then they are saying that they have dispatched check to my com-munition address but still I haven't got So sugges what should I do now ?
Reply
Hi Sukhjit,
We are sorry to hear about your experience.We have made a note of your card number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
We are sorry to hear about your experience.We have made a note of your card number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
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