[Resolved]  ICICI Bank Limited — Home Loan Processing fees return

Address:

Ahmedabad, Gujarat

The below are the details:

# Loan application number : 61021520
# Name of the agency and executive: JMC Branch - Mr. Nilesh Bhagchandani
# Contact numbers of agency and executive : [protected]
# Location of the agency : ICICI Bank Limited, JMC House, Near Parimal Gardan Ahmedabad
# Date of documents submitted : 25th Jun -2010

Issues:

1. They did not intemated me before debited my cheque of processing fees as committed @ the time of application... and Mr. Nilesh bhagchandani and Mr. Ajay apologized for not giving me any intemation...
2. They told me about insurance of my home but didnt tell me the amount and today they are charging me appx 35000 as home insurance and .5% processing fees on that amount.... the same thing has not conveyed me @ the time of application...

These are the only examples...

After that Mr. Ajay Menon came into picture and I explained all incident to him and asked for terminate my file as I was not satisfied with the customer support... he told me I'll escalated your request and get back to you, but didnt respond me afterwords...