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[Resolved]  ICICI Bank Ltd....personal Loan — NOC and leined amount

Dear Sir,

I had a personal loan with icici bank ltd,i foreclosed it and have a reciept with me,now they are not giving me the NOc and they have even leined the EMI amount from my account and they are not giving me back.i mailed them many times but no reposnse from head office too.local branch and collection peoples also not responding in this matter.kindly suggest me wat to do
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Aug 14, 2020
Complaint marked as Resolved 
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ICICI Bank Ltd. Personal Loan — Not received NOC

I hve taken Personal Loan of Rs. 1.79 Lakhs. on May 2007 & Perclosed on June 2008 on OS amt of Rs. 1.10 Lakhs with Minimum due of Rs. 1.07 Lakhs (Preclosere Loan principal amount). Afterwords they chareged me Interest of Rs. 5, 715.48 Plus Service Tax. on outstanding Balance of Rs. 3557.13. Several times by mail by phone I asked them the clarification for the same but I have not received any proper calculations for the amt charged. Afterwords I paid an amount of Rs. 3650.00 which was due as per preclosure statement. And for disputed amount I had not made the payment. ICICI Bank continiously charging me interest, Late payment fee plus Service tax on Outstanding amount which not accepted (Interest has to charged on outstanding amount). Then I have got call from ICICI Bank towards make the payment of Rs. 1212.00 towards full payment against Outstanding amount of Rs. 9834.01. And ICICI told me it is a final payment. I made the payment as per the instruction from ICICI Bank ltd. on 17.11.2008. Afterwords ICICI given me statement showing outstanding balance of Rs. 8733.23 and delared me defaulter in CBIL on Dec 2008. I clarfy with ICICI Bank Ltd. at Andheri office they suggested me to pay whole amount of Rs. 8734.00 and assuered me they will provide me the Loan Closure letter for the same.
I have no received any Loan closure leteer till today. and I have got cheterd from ICICI bank Ltd. for Interest amount which no applicable to me with late payment fees.
Kindly advice me how can I cleare my record from CBIL

Pankaj Mohite
Dear Darshan,

We're sorry to hear about your experience. Please write to us with your contact details and loan account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.
Sir

my personal loan file no is lpdel [protected] i have allready clear all emi in but till date i have not getting noc plz. do the needfull
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My Personal Loan A/C no is LPCAL[protected]. I have completed all the payments towards the loan. Last amount paid in the month of February'2011 but till date I have not received the NOC from the bank. Kindly look into this matter and send me the NOC in my personal mail I'd as mentioned below :

[protected]@rediffmail.com.

Kindly do the needful at the earliest.

Regards,

Sudipto Sen

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    ICICI Bank
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    18913
    Pending
    2831
    Resolved
    9724
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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