[Resolved]  ICICI Bank — MAB charges

Deduction of MAB charges without informing about the change
I am having a savings account with ICICI bank, Jayanagar 3rd block, Bangalore, Karnataka since last 5 years. My account no. is[protected].

My account has been debited by Rs. 280.90 on 03/10/12 for MAB charges for Aug-12.

I was very shocked to see deduction of minimum balance charges as I have always been maintaining minimum quarterly average balance of Rs. 10,000 in my account.Through detailed searching on the Internet I was able to find that your bank has changed the system of minimum balance from Minimum Quarterly Average Balance to Minimum Monthly Average Balance some months back. However it is very DISAPPOINTING to note that your Bank did not even bothered to inform the existing customers about this major change.

Since I was never informed about change of system of minimum balance from quarterly to monthly basis and my quarterly average balance was more than Rs. 10,000 during the period for which charges have been deducted, the charges of Rs. 280.90 wrongly deducted from my account must be credited back to my account immediately.

Since your bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Nutan Jain

Hi Nutan,

Did ICICI people call you? I also checked my ICICI bank statement and even I am having this issue.

Regards
Poonam

Hi,
I am having icici account sb .

05/12/2012 PrivlgMABchgs, Nov12, +ST30.9 280.90
09/01/2013 PrivlgMABchgs, Dec12, +ST21.63 196.63

And this is my demat account with sherkhan According to norms this is a zero balance account. How these guys are deducted in my account.

I am frustrated very much due to irrelevant charges. Please don't repeat this.

Thanks,
M pujari

I am having a savings account with ICICI bank, Sec-11, Panchkula, Haryana . My account no. is[protected].
I was regularly maintaining Quaterly Average Min balance of Rs 10, 000/- till May'13.Recently when I was checking my bank statement, it was learnt that at monthly basis MAB Chgs of Rs 393.26 being deducted since May13.

I don't have any mail informing about this MAB charges. I only knew about QAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.


Regards,
Anil Upadhyay
[protected]

I am having a saving account with ICICI bank, Ananthapur branch, andhrapradesh since last 5 years.
My account no :[protected].

My account has been debited by Rs. 280.90 on 03/10/12 for MAB charges for Feb-14.

12/03/2014 MABChgs-Feb14+STax 30.9 DR INR 280.90

I was very shocked to see deduction of minimum balance charges as I have always been
maintaining minimum quarterly average balance of Rs. 10, 000 in my account.Through detailed
searching on the Internet I was able to find that your bank has changed the system of minimum
balance from Minimum Quarterly Average Balance to Minimum Monthly Average Balance some months back.
However it is very DISAPPOINTING to note that your Bank did not even bothered to inform the existing
customers about this major change.

Please take some action against this bank for not complying RBI standards / guidelines. And help to get back the debited amount, as there was no proper communication.

Regards
C Swarnalatha

I am having a saving account with ICICI bank, Ananthapur branch, andhrapradesh since last 5 years.
My account no :[protected].

My account has been debited by Rs. 280.90 on 03/10/12 for MAB charges for Feb-14.

12/03/2014 MABChgs-Feb14+STax 30.9 DR INR 280.90

I was very shocked to see deduction of minimum balance charges as I have always been
maintaining minimum quarterly average balance of Rs. 10, 000 in my account.Through detailed
searching on the Internet I was able to find that your bank has changed the system of minimum
balance from Minimum Quarterly Average Balance to Minimum Monthly Average Balance some months back.
However it is very DISAPPOINTING to note that your Bank did not even bothered to inform the existing
customers about this major change.

Please take some action against this bank for not complying RBI standards / guidelines. And help to get back the debited amount, as there was no proper communication.

Regards
C Swarnalatha

I have been working overseas in US for past 5 years. I have an ICICI savings account which i have opened in Powai branch Mumbai while I was in India for doing my stock trading. I have returned back to India last year. I have accidentally noticed that ICICI has been deducting an amount of Rs.390+ taxes from my account for the past 3 years! I had the minimum balance maintained in account according to the back agreements before I was leaving to US and now i have noticed that my account balance it brought down to less 1000 Rupees after all the deductions from bank. I was never notified about the deductions and its like almost 7000 deducted from account as the MAB charges till date. I have visited a nearby ICICI bank in Bangalore and they are saying they cannot do anything on this regard. I want to file a complaint against ICICI bank as Cheating consumers by deducting amount from my account without prior notices. I need the amount back or I would like to close the account for this madness.

My ICICI account number is[protected]

i am having this same problem again and again and again...i had 14000rs this morning in my account and now its 8000..i am having this same problem everytime...kindly go into the problem and reverse my money...
acc no.[protected]
mobile no. [protected]

Dear Mr.Agarwal,

We regret the inconvenience caused. We have made a note of your contact number. Our official will get in touch with you and address your concerns.

Regards,
ICICI Bank Customer Service Team

I am having same problem from this month my ICICI SAVING BANK a/c no.[protected] andheri kurla road branch, suddenly deducted MAB CHARGES 256/- without any notification, actually this account with PPF acccount...dear ICICI TEAM please solve this problem, kind regards,

Prabhakar Raje
Mobile [protected]

gmail raje.[protected]@gmail.com

ac no[protected]
mobile no [protected]
i have a ac with icici..and you are deducting money from my ac, reason mab charges
you guys told me that you ll call me but still I din t receive any call from you
Please see through my complaints

Sir,

i am really fed up with your bank.
This is to inform you that i Azharuddin maintain a current account in yours bank.
Account name = Azharuddin
Account Number =[protected]
Branch = Lajpat Nagar, New Delhi
My account was deactivate but they are debiting my charges day by day without any information. i am maintaining my balance till activation date but they are debiting amount. They are cutting 2012 and 2013 year amount.
Please take some action and revert my balance please.

1
09/02/2015
MABChgs-Apr13+ST
Dr.
393.26


2
09/02/2015
MABChgs-Oct12+ST
Dr.
393.26


3
09/02/2015
MABChgs-Aug12+ST
Dr.
393.26


4
09/02/2015
MABChgs-Jul12+ST
Dr.
393.26


5
07/02/2015
MABChgs-Sep12+ST
Dr.
393.26


6
06/02/2015
MABChgs-Feb13+ST
Dr.
393.26


7
05/02/2015
MABChgs-May13+ST
Dr.
393.26

Thanks.

Sir,

i am really fed up with your bank.
This is to inform you that i Azharuddin maintain a current account in yours bank.
Account name = Azharuddin
Account Number =[protected]
Mobile Number =[protected], [protected]
Branch = Lajpat Nagar, New Delhi
My account was deactivate but they are debiting my charges day by day
without any information. i am maintaining my balance till activation
date but they are debiting amount. They are cutting 2012 and 2013 year
amount.
Please take some action and revert my balance please.

1
09/02/2015
MABChgs-Apr13+ST
Dr.
393.26


2
09/02/2015
MABChgs-Oct12+ST
Dr.
393.26


3
09/02/2015
MABChgs-Aug12+ST
Dr.
393.26


4
09/02/2015
MABChgs-Jul12+ST
Dr.
393.26


5
07/02/2015
MABChgs-Sep12+ST
Dr.
393.26


6
06/02/2015
MABChgs-Feb13+ST
Dr.
393.26


7
05/02/2015
MABChgs-May13+ST
Dr.
393.26

Thanks.

[protected]
MABChgs-Feb15+STax 30.9

RS:- 280.90+

Hi,
I am Anjali Arun Mankar, my account is a salary account and still i am getting deductions for MAB charges per month.

pls help.what to do to not to get those deductions.

Dear Customer (benode sar),

Please write to [protected]@icicibank with your contact details. Our official will contact you and assist. Kindly refer '138944_aabc' in the subject line.

Regards,
ICICI Bank Customer Service Team

Dear Ms. Mankar,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (138944_aabd) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

I have ICICI BANK Acount at Powai branch mumbai, My acount no. is[protected]. From last two month they had levied two time penalty of 390. Its bank responsibility to inform the customer, if they are deducting any amount.

As this is source of income for ICICI BANK, if by mistake any customer fails to check the statemnt, then bank will just take all the amt. in the way of MAB Charges.

RBI should act on this matter..

Hi,

I am Mounika, my account is a salary account. Amount has been deducted in the name of Minimum Account Balance for three times.

Please do needful.

Regards,
S.Mounika