ICICI Bank Merchant Service — unpaid amount

sir/mam
myself sanjay kumar mauraya runing the shop in the name of aanchal saree situated at shop no.3,sai leela commercial complex,s v road,borivali(w),mumbai-400092.
icici banks executive aproached me and set up the credit card swaping machine in the name of aanchal saree on the said premises before 2 years.
all thing was going normally i've not recieved my transaction bill amount of 40804/- rs. till date .i've informed to icici bank call centre regarding unpaid amount and submitted all documents that was given by customer but fail to recieve the amount.from last three month i'm trying to get the amount but nobody are responding properly.always they postpond the issue for the next month.
sir/mam all details are given as below :-


transaction date:- 28/06/2009
amount :- 40804/- rs
mid no.(machine identity):[protected]
tid no. :- 10489245
name of the customer:- ravi patel
location:- andheri,mumbai

document given:- driving liecence
location:- mumbai
sir/mam, i'm requesting to you that do needful regarding to get my unpaid amount that i can continue business successfully.

thanking of you
sanjay kumar maurya
[protected]
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Hi, we're from ICICI and are sorry to hear about your experience. We will call you and work to address your issue.
Dear Sir,



I would like to draw your kind attention that we have an EDC Machine of your bank having the MID NO:[protected] & TID NO:[protected] in the name of Vishal & Company. On 10.07.09 we had a batch close of Rs.52139 but till date the amount has not been credited to our Account, regarding that we have already complained to customer care service and they have given us Ref No:-SR[protected] but the amount has not been credited.



So its our kind request please look into the matter seriously and credit the amount as soon as possible.





Thanking You







Yours truly,




For Vishal & Company


[protected]

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