[Resolved]  ICICI Bank Savings Account — Minimum Balance Charges

My savings account no 62350150****, in the name of Hozefa F To*****, A qab has been deducted 2 times from my balance though by balance was more then minimum balance of Rs.5000/-
When i complained the same to the bank I was told that from 1st July 2009 the minimum balance to be maintained was rs10000/- I was not informed regarding the same. This is cheating. The reply from Y S R PRASHANT Customer Service Office ICICI Bank Limited says


For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com

The tension is neither given by us nor the bad times.

It is given by not reading the charges mentioned on our web site i.e. www.icicibank.com

On our home page i.e. www.icicibank.com, you will find the option "service charges" is displayed on the top. Please click on the option " Service Charges" to get the details of the service charges applicable.

With effect from July 1, 2008, the minimum Quarterly Average Balance (QAB) for your savings account to be maintained is Rs.10, 000. QAB is an average of sum of the closing balance of all the days in a quarter divided by number of days in that quarter.
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Aug 13, 2020
Complaint marked as Resolved 
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Now people Should leave ICICI bank go for any national bank no need to put such huge amt 10000 to account.you can enjoy any ATM access free of charge due to new policy.

ICICI Bank — Charges for Not maintaining the Min. Balance.

Sir,

One of my friends having Current Account in ICICI Bank with the min balance of Rs.10000/-. Now they are deducted Rs.3300/-p.m. for the last 4 months i.e., from March 2009 to June 2009. They simply saying we increased the minimum balance for current accounts is from Rs.10000/- to Rs.100000/-. They have not intimated also. Now, How to lodge a complaint for this in consumer forum. Can anybody give me the advise.
Yes, you can go for consumer forum.
Dear Mr. Krishna,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Account’. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
yes...its true..The bank customer servce wing should take the responsibility to inform the customers, if there is any changes in current rules ...it is stupidity to deduct money from account without informing the customers..
hello sir/madam,
Am customer of our icici bank.present am not using the atm. Firstly am opened the account is zero balance account. after one year is negative balance. how much maintain the minimum balance please tell me.reply as soon as possible in email id

Saving Accounts — Average Quarterly Balance

I Sunil Mongia open a account as saving account in HDFC Bank Rohtak Branch-Haryanaas maintain min. balance Rs. 5000/- My account no. is [protected]. I maintain the minimum balance sum of Rs5000/- Average balance till today. I received a estatement on dated 09.07.2010 and i check the account statement they deduct the amount sum of Rs.827.25 as ABQ charges(Average Balance Qtrly.) I commplent on phone banking-HDFC Customer Care against AQB service charge they told me today Your average balance now Rs.10000/- from April 01, 2010, then i shocked because i have not received from any letter and information in this regards.When I again complaint on customer care but they disconnect the line.

Can U help me inthis regards or not.

Sunil Mongia
All these corporate Banks are taking their customers to a toss. Government / RBI should check the functioning of these banks. Most of these banks should understand that 70 % of the Indian population can effort to keep an average of 2000/- to 3000/- as minimum balance and not 10000/-. Bank should change theri strategy to get more customers and once the service is better then the investment in the Banks will also be more. But at the initial stage it self if you put a burden on the customer, he would never come to your Bank and also recommend others, not to go for Such banks. Banks can think it over. MAT
Dear Sir/ Ma'am,
I am karthik.s, having a saving account in your bank at Thirumuruganpoondi branch, Tirupur. My account no. is[protected]. My father deposited 10000rs. respectively on 24th August, 2010. You have deducted 165rs. as ANW charges. The guy who opened my account told me that till 50, 000rs. there will be no charges and you can have N no. of transactions from outside the city but within India, because it is so called nationalised bank. So please do take correct action against those people because I think they are spoiling the image of the bank and reverse my money as soon as possible.


S.karthik,
[protected],
[protected]@gmail.com
Bank cannot justify by saying that their website is updated. The bank is supposed to intimate the customer in writing if there are any changes in charges. The customers cannot go to the banks website every day to check changes. If that is the case, he will be spending half his time everyday, visiting various websites for this purpose. Justfication given by the bank is totally unacceptable. This customer should be refunded these charges..
Dear Mr. Gopi,

We are the Customer Service Team at ICICI Bank. Please inform your friend to write to [protected]@icicibank.com with his contact details and refer "962872" in the subject line. We will get in touch with him to resolve his comlaint.

Regards,
ICICI Customer Care Service Team.
I am having same problem with HDFC bank. My account started with Minimum balance of 1000. They imposed charges without informing when they changed the minimum balance from 1000 to 2500. And now this month they charged Rs. 827 saying that now Minimum Balance required is 10000 since Oct. For very few days my balance was below that since Oct to Dec. How they count this is not known. Further they should at least send a letter before changing their norms so that either customer close account or keep balance. It must be a policy to earn through doing this. Am sure millions of Rs of customers must have been appropriated through this since Oct.
-Ankush Deshpande
dear sir
my s/b account at ambarnath branch no[protected].as i was out of
contact.wish to know what is status.my account.for sr.citizen haw much min. balance is allowed.
regard
tkpatil
[protected]
[protected]@gmail.com
Sir/madam,

Icici bank A/C no[protected]
IStill I'm holding a no frills savings account at icici bank R.H road branch chennai
I'm using this account for past 2 years but all of the sudden they freezes / blocked my account without any notice
And they dishonoured my cheque and even I have enough balance this gave me lot of frustration for me
It created a bad name for me. I just received a message on my mobile your cheque has been dishonoured and account blocked.
This is unfortunate.

Help me how to file this in consumer forum

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