[Resolved] ICICI Bank Visa Bill Pay — ICICI VBP not paid my mobile bill. | |||
My Airtel mobile bill is paid by ICICI VISA Bill Pay facility. But Mobile Bill of the month Feb 2010 is not paid by the facility. So Airtel claimed Rs 50/- as the late fee. ICICI VISA Bill pay must pay late fee. Last year also they have not paid yearly primium of ICICI produntial policy. & my policy was about to laps. Need to improve this type of intermitent & trust less service. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Same issue Happened with me in the month of may with two of my Billers AIrtel & Reliance. Same was informed to ICICI Customer care, several mails Exchanged still Issue not resolved. This is the Response i got from ICICI
We are waiting the revert from the biller. Once we get the revert we will inform you.
Looking forward to your co-operation.
Biller has already provided Evidence that Payment debited from account on 14 th May was Received at their Side only on 1st June.
How can Multiple Billers compliant about the same Issue for Bill Payments FROM ICICI BILL PAY???
We are waiting the revert from the biller. Once we get the revert we will inform you.
Looking forward to your co-operation.
Biller has already provided Evidence that Payment debited from account on 14 th May was Received at their Side only on 1st June.
How can Multiple Billers compliant about the same Issue for Bill Payments FROM ICICI BILL PAY???
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We apologise for the inconvenience faced by you. Do email us with your contact details and account number at [protected]@icicibank.com (Subject line: UID 310476) so that we can check and prevent it from happening again.
Regards,
ICICI Customer Service Team.