[Resolved] ICICI Credit Card Complaints — Dispute against unauthorized transactions On internet | |
To, The ICICI Credit Card Manager Subject: Regarding raising dispute for 3 transactions on my card. (Service Request Number: SR[protected] Dear Sir/Madam, I have been issued ICICI Titanium Card: XXXX XXXXXX X2009 in 2008. Nobody else has access to the card. I have never provided card details to anyone on phone or internet.Thus there are no chances of getting the card details such as card number, CVV number, and expiry date etc. On 29/12/2009 there has been 2 transactions made to the Merchant Name "Yahoo!Voice By Jahjah" and another transaction on 04/01/2010 to the same Merchant "Yahoo!Voice By Jahjah" Transaction 1: 679.68 on 01/04/2010 Ref no.35505510009030079902104 Merchant Name: YAHOO! VOICE BY JAJAH Transaction 2: 1728.02 on 29/12/2009 Ref no.75505510003080387016669 Merchant Name: YAHOO! VOICE BY JAJAH Transaction 3: 1721.27 on 29/12/2009 Ref no.75505510003080387016289 Merchant Name: YAHOO! VOICE BY JAJAH I got no SMS for the transactions. None of the above transactions were done by me or authorized by me. I called up the call center as soon as I realized foul play and blocked the card and was asked by the customer care representative to send a fax with the dispute information. I have already sent the fax to the number provided by the customer care rep which is [protected]. Please investigate this dispute and provide me with a written statement of the outcome. Thank you for your time and attention to this matter. Expecting to hear from the ICICI Credit Card team at the earliest with a resolution. Yours truly, Dilip Mariyappa [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Hi Nitin,
Well in that case would they charge the interest for that transaction or what as this amount will not be paid till i get any confirmation from them that you got to pay the amount and all.
Well in that case would they charge the interest for that transaction or what as this amount will not be paid till i get any confirmation from them that you got to pay the amount and all.
To,
The ICICI Credit Card Manager
my criditcard no;[protected].
complint no;SR[protected]/SR[protected]
MY ACCOUNT CRIDITED 119.02 USD ON 03/10/09 THIS AMOUNT I AM NOT IN USE .I AM COMPLINT THIS MATRE YOUR ACCOUNT OFFICER THIS COMPLINT AGGREE AND REEPLCE THE CARD.BUT LASTMONTH STATEMENT INCLUDING THIS AMOUNT, I AM AGAIN COMPLINT YOUR ACCOUT OFFICE YOU DO NOT TAKE THE COMPLINT.(COMPLINT DATE 06/01/10AND 08/01/10 AND12/01/10 THE NAME OF BHUVANESWARI/LASHMI/SARONA) YOU ADVICE THE FAX WITH SIGHN BUT I AM MISSING.PLS CHEK AND SHORTOUR THIS MATRE.
WITH REGARDS
KESAVARAJ
The ICICI Credit Card Manager
my criditcard no;[protected].
complint no;SR[protected]/SR[protected]
MY ACCOUNT CRIDITED 119.02 USD ON 03/10/09 THIS AMOUNT I AM NOT IN USE .I AM COMPLINT THIS MATRE YOUR ACCOUNT OFFICER THIS COMPLINT AGGREE AND REEPLCE THE CARD.BUT LASTMONTH STATEMENT INCLUDING THIS AMOUNT, I AM AGAIN COMPLINT YOUR ACCOUT OFFICE YOU DO NOT TAKE THE COMPLINT.(COMPLINT DATE 06/01/10AND 08/01/10 AND12/01/10 THE NAME OF BHUVANESWARI/LASHMI/SARONA) YOU ADVICE THE FAX WITH SIGHN BUT I AM MISSING.PLS CHEK AND SHORTOUR THIS MATRE.
WITH REGARDS
KESAVARAJ
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I can tell you the response you get from the bank after a month, which will say that the transactions are genuine and you need to pay for it. Let me clear one thing to you, CVV number is not required for the online transactions, big loophole in ICICI process.