[Resolved] ICICI Customer Care — Misbehaviour
I m Lakhwinder Singh, using your 3rd class Gold Card (card no. [protected]) since one year. I always use it for around more than 3500 rs. This time i purchased 5 movie tickets according to your offer that buy 2 ticket get one free. bur i have been charged for the all the tickets. i purchased 5 tickets. and accroding to that I will have one ticket free. but i did nt receive any discount for that. Moreover that i made call on your pathetic helpline no. which a really a pathetic service provider. Specially your Relation Manager, even he does not know the way of talking. he was keep inturupting me in all the conversation. I also want to register complaint aginst your well educated customer care executive Pallavi and Shivangi. Pallavi made me a promise that she will arange a call back for me on the same issue but i did not receive any. then after 3 days today i again called your pathetic helpline no. then again miss shivangi was online who put me on hold without taking my confirmation for long 20 minutes in the whole conversation then she transfered my call to your reputed well educated Relation Manager Ashwani whe beleives that ICICI company belongs to himself. Now please disconnect my card. i Dont not need your card. Its a pathetic service i have ever been served of. more over that he disconnected my call. which is against the call center rules i suppose. I need a call on no. on urgent basis otherwise i will not pay even a single penny out of my outstanding bill 5279.39 rs. and more over i want discount for 600 rs now. for mentally harasment and my loss for 2 free tickets. thats it. my contact no. is [protected] and [protected]. thanks for your kind services.
Complaint marked as Resolved Aug 14, 2020