[Resolved]  Icici Direct — Did not receive money after redemption of Mutual Fund

I had invested in ICICI Fixed Maturity Plan which had a one year term. I invested Rs.20000 in Mar'07. As per the ICICIDirect Mutual Fund's Order Book the entire units that were purchased under this was redeemed on Apr 2nd, 2008. The date of credit of the money was mentioned as Apr 15th, 2008. I waited for a week and raised the issue with a Customer Service executive. Though she promised to raise complaint for this, she didnt. I waited for 2 more days and walked into the icicidirect branch at Little Mount. There one Mr.Lijo took up the complaint. He asked for certain printouts which was given to him. Its been more than 2 weeks after all this. Still I dont have an idea where the money is. It has not come to my account yet. And I have not got proper response from Lijo and his branch manager Ms.Munira. I needed the money very urgently.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Dear,

I put some redemption request through icicidirect against my M[censored]nit holdings on[protected] and the money was supposed to be credited to my savings account on 1st of oct-2009.But still I am seeing that all money is not credited. online Payout date was 01/10/09

I am still waiting to receive an amount of more than 65000 for the below three redeemption requests made on 24th of SEp-2009,

01-Oct-2009 KOTAK MAHINDRA MUTUAL FUND KOTAK OPPORTUNITIES-GROWTH Pay-Out Redemption 21, 636.04
01-Oct-2009 RELIANCE MUTUAL FUND RELIANCE DIVERSIFIED POWER SECTOR FUND - GROWTH Pay-Out Redemption 33, 615.79
01-Oct-2009 TATA MUTUAL FUND TATA INFRASTRUCTURE FUND - GROWTH Pay-Out Redemption 7, 514.82

Plz help me..Icicibank is not helping at all.
Icicibank people are not helping and have given just one Service request i.e SR[protected] and have asked me to wait upto 21st OCT...Its a long time for the addressal of such a high priority issue.

Kindly check and reply asap


Best Regards
Deepak Agrawal
DMAT: [protected] / IN[protected]

[protected]@yahoo.com

tata mutural fund — money not rec.

sir
my folio no was 1204434/45.
i surrender my mutual fund in 12th sep-09,and in that time co. say me money will be credit in your a/c directly within 5 working days.but when till 22nd money not credit...than i contact with same dept. they say me your a/c no is not legal.so further in same day i give him another cheque for further update.after that day they again say me money will credit in 5 working day.and from that day till date i m taking continue followup but money not credit till diwali.
so who is responsible for my bad diwali.at that time when i need money i not get.so what compensation will be charge from company and who ll do it all on my behalf.i am totally frustrated due to all this process.daily telecall for bank..mutural fund office in pune.from every where i m totally disappointed customer of tata mutural fund.please help me out from this matter.i want my surrender value with till date and with compensation.

Ii already have receipt of surrender date .

tata mutual fund pune office

Pune
Contact Kaushal Shah / Rama Neurgaonkar / Dnyanesh Golwilkar
Address Office No. 105, D-Gold House, Near Hotel Sheetal, Behind Bharat Petrol Pump, Dnyaneshwar Paduka Chowk, F.C. Road, Shivajinagar, Pune - 411005
Telephone [protected]/ 30288775/ 6
Fax[protected]

TATA INFRASTRUCTURE FUND GROWTH — redeem the account

MY FOLIO NO 2146984/42 HAS A VALUE OF 1300.95 ON 31 MAR 12 .PLEASE REDEEM THE AMOUNT IN MY BANK ACCOUNT OF SBI

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23613
    Pending
    2052
    Resolved
    14241
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information