[Resolved] ICICI Lombard Health Insurance — ICICI , ROBBERS- CHEATER, FRAUD | |
I have agreed for the health policy wherein i gave my credit card for the EMI option. But without my approval they used my card and swiped for the complete one time payment. when i called customer service they dont want to cancell the policy but they told it will be converted to EMI . Escalation department people called and they confirmed its being converted to EMI and it will reflect in the next statement. when i called my credit card and found its has not been converted , I called customer service for cancellation they wanted the cancellation charges of about 1400Rs.i scolded them like anything as the escalation person comitted if the amount is not getting converted to EMI , i will have my full amount refund. Because i scolded the service agent dropped off the call , i got angry as he speaks only about the cancellation charges and i'm telling its not my fault you people charged with out my approval .So i called the customer service again , they now saying i need to pay 3100 Rs and its one month more .but my first call on Nov 1st 2009 is for cancellation request which they didnt process,. i'said if you people prove that i have approved for one time payment through the recorded call i will be ready to give complete policy amount they are not agreeing but they just wanted cancellation charges for cancelling the policy even though the mistake is from their side. ICICI Lombard is a cheat , they are playing with customers money with customers approval and no proper customer service is being provided. I have recorded conversation which i had with the customer service. I 'm going to take legal action against these people for cheating me. ICICI Lombard is a cheat, Fraud and irresponsible service provider. I have never seen a cheaters like this before in my life time. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
Absolutely right /my icici health policy num 4034i/chc/05269216/00/000 and policy has been cancel 6 month back but till no refund .I have invested in phone bill 2000 rs calling first filght/blue dart but no solution .Last option raising a case in consumer coart
Reply
They are the real frauds... Agents are not trained with resolving customer complaints.
I had given the entire details at the time of registration and they have vomited some arts and when i had a claim to make they tell me that we frauded them, the fact is ICICI Lombard Health Insurance is a fraud.
No response for my 24 hr back quires...
The agents do not know how to behave or dont even give their proper names and proper information asked for. ICICI Lombard are real ROBBERS, CHEATERS, FRAUD, UNPROFESSIONAL...
I had given the entire details at the time of registration and they have vomited some arts and when i had a claim to make they tell me that we frauded them, the fact is ICICI Lombard Health Insurance is a fraud.
No response for my 24 hr back quires...
The agents do not know how to behave or dont even give their proper names and proper information asked for. ICICI Lombard are real ROBBERS, CHEATERS, FRAUD, UNPROFESSIONAL...
Real Cheaters... They mentioned that they would block my credit card for which they took complete one time payment. I clearly mentioned that I was against this option. I called their Mumbai Headoffice only to find that I have to pay Rs. 3000/- just to cancel this policy.
Real Money Laudering, they just dont give a Damn to customer complaints... So much for their ads on TV claiming that they have honoured 5 Lakh claims...
Real Money Laudering, they just dont give a Damn to customer complaints... So much for their ads on TV claiming that they have honoured 5 Lakh claims...
very sorry for these persons but icici lombard is giving best survice in cashless process i had good experince about it.i thinh there may be some mistake in dedecting ivp system, but we can't blame 100% to icici lombard.
73%
Complaints
1318
Pending
0
Resolved
941
1-800-209-8888
1-800-2666
ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
View all ICICI Lombard contact information