[Resolved]  ICICI Lombard Health Insurance — Claim Rejection

Address:

Mumbai Suburban, Maharashtra

Hello,

I would like to mention you that I have been cheated by ICICI Lombard Insurance Sales and Customer representative.

Here are my policy information :

Policy no :4034i/fpp/02609255/02/000
Start Date : 8th Sep 2007
Policy Holder Name : Jyoti Yagnik

AL Number :[protected] for the claim which got rejected on July 7th 2012.

I am a payee for my mother's mediclaim policy since last 5 years.Ever since I bought a policy,It was clear statement made to me that after 4 years, all the pre-existing diseases will be covered.

I made a claim on April 8th 2009 for my mother and claim got rejected saying it is a pre-existing diseases such as diabetics(pre-existing disease) will be covered only after 4 years.When I spoke to ICICI Lombard customer representative,they are not able to find any information on this claim.This is shameful where company don't even make a history of patient records.

I renewed this policy every year and also paid 5th year policy payment from[protected].

Couple of days back,My mother admitted to hospital and her claim got rejected with same reason which you mentioned in April 2009.When I spoke to your customer representative,they said that since you did not inform any thing about pre existing diseases when you bought this policy,this policy will not cover any pre-existing diseases.

It looks like I am clearly betrayed by ICICI Lombard.Every time, I make a claim on this and claim rejection happened for same reason.

I am looking for further guidance

Thanks,
Rishi