[Resolved] Icici Lombard — Too much delay in settling car accident claim and harassing for the same. | |||
Dear Sir / Madam, I, Reza Mulla, have put a request for claim for my vehicle which is under insurance with ICICI LOMBARD on the 24th of December. Until now no processing is been done from ICICI and I weas assured by their employee named Shreejit from ICICI Andheri east branch that they have recieved all documents and the claim will be settled on Monday (i.e. 17th of January). But until now it has not been settlted and on top of that Mr. Shreejit has threatened me and asked me to do whatever i can and nothing will happen to me. So now I am stuck and do not know what to do. I just want my claim to be settled as soon as possible. And I do not know how ICICI is employing such people who do not respect the customers and help them out. Kindly do the needful. Thanking you in anticipation. Best Regards Reza Mulla Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Reza, best thing is to contact your agent.
If you did not buy through a good agent but direct then this is the problem, many time we wont know the procedures. Last time icici contact me direct to renew at lower rates, but found the low rates were as policy benefits were watered down and value made very low about 15% depreciation for one year, also they remove personal accident and other benefits as happened to others when I discussed.
This is how online rates are low by cheating and not informing us.
Siva
If you did not buy through a good agent but direct then this is the problem, many time we wont know the procedures. Last time icici contact me direct to renew at lower rates, but found the low rates were as policy benefits were watered down and value made very low about 15% depreciation for one year, also they remove personal accident and other benefits as happened to others when I discussed.
This is how online rates are low by cheating and not informing us.
Siva
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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policy claim — Too much delay in policy claim
Dear Sir/Mam,I am the relative of the policy holder : who died on oct 1st due to the current short circuit , he belongs to the Medak Branch,Andrapradesh,india, itz almost 80 days he died and we already submitted all the details regarding the policy claim, but we didn't receive any replay from the branch till today where should i go and ask ?