Show menu
Ask a Question FAQ Sign in

[Resolved]  ICICI Lombard - Mumbai — False assurance of complimentary benefit!

dear sir,
>with reference to your e-mail,i am enclosing the bank statement of my city bank account no [protected] june-2007 to october-2007 in this statement thair is no credit of your refund, so please cheque the statement and take nesseury action so that i can get my refund as soon as possible.
> thanking faithfully
> satish kumar
> my intrection id[protected]
Complaint marked as Resolved Aug 13, 2020
Complaint comments  16 CommentsShareTweet

Comments

Dear sir,
please open my icicilombard request no.[protected]
and credit card statement

On Sat, 05 Jan 2008 Satish Kumar wrote :
>
>
>
>On Sat, 05 Jan 2008 CustomerSupport wrote :
> >Dear Customer,
> >Please do not change the above subject line while replying to this mail or for marking us any mail related to this case
> >With reference to your mail
> >, we would like to inform you that your policy has been cancelled. Refund has been processed as per the policy terms and conditions.
> >Please find the cancellation details below
> >Cancelled Policy Details
> >§
> >
> >Policy Number: 4034/FPA/01515915/00/000
> >§
> >
> >Policy Start Date:06-Nov-2006
> >§
> >
> >Cancellation date:29-May-2007
> >§
> >
> >Refund Amount: 5805
> >§
> >
> >Refund mode:Credit card
> > We request you to kindly get in touch with the credit card division of the concerned bank for the credit entry of your refund amount amount in your credit card.
> >For any further assistance, please feel free to write to us.
> >Assuring you of our best services.
> >Regards,
> >
> >Renuka Vure
> >Customer Support Team
> >ICICI Lombard General Insurance Co. Ltd.
> >-----Original Message-----
> > From: SATISH KUMAR (
> >satish.[protected]@yahoo.com
> >)
> >Date: Friday, January 04, 2008 10:46 PM
> >To:
> >[protected]@icicilombard.com
> >(
> >[protected]@icicilombard.com
> >)
> >Subject: Re: refund
> >
> >.
> >To,
> >The Manager,
> >ICICI Bank,
> >Dear Sir,
> >This is to inform you that I was having, ICICI Lombard Health Policy no. 4034/FPA/01515915/00/000 for the period of 06 Nov. 2006 to midnight of 5th. Nov 2007, which I cancelled on 25-05-07 and finally the policy is cancelled on 29-05-07. After that I gave one request for the refund and got the request no.[protected] against my request. I did not get any refund against my policy till today. So many times I make a call on customer support to know the status but every time they said that your money is sent on my Citi Bank Credit Card no.[protected]. I made all the payment by this card only. This is my request to you that please look into this matter so that I can get my refund soon.
> >Thanking you.
> >Yours Faithfully
> >id[protected]
> >
> >Note: Forwarded message attached
> >Dear Mr.
> >Kumar
> >,
> >
> >This is with reference to your recent contact with us.
> >
> >We have not received the credit of Rs.5,805 from M/s. ICICI Lombard for your card ending # 6001. We request you to contact the Merchant Establishment directly.
> >
> >We assure you of our best attention at all times.
> >-- Original Message --
> > From: India Service <[protected]@citicorp.com>
> >To: "satish.[protected]@rediffmail.com" <satish.[protected]@rediffmail.com>
> >Subject: 'Citibank=[protected]' Your Citi Bank Card # 5425********6001
> >SATISH KUMAR
> >my intrection id[protected]
> >mobile no. [protected]
> >address- 1/3D/1 East Azad Nagar gali no. 7 delhi-110051
Dear Sir/Madam,

Sub : ICICI Lombard Fraud Company
Hi, I got a health policy through online from ICICI Lombard. Policy name is Family Protect Premium. Policy no is: Policy no: 4034/FPP/02995222/00/000.
This policy is Rs. 3 Lakh for 2 years. Its amount is Rs. 6732. But in ICICI Lombard website for this policy is Rs. 5500. The amount difference is Rs. 1200 approx. I got cheated from ICICI Lombard RS. 1200. Regarding this issue i have forwarded various complain but I couldn't get response.
Also you can see health policy price chart in Lombard website http://www.icicilombard.com/app/ilom-en/Personalproducts/Health.aspx . No one can help about this policy. Also this policy doenot mention in Lombard website. I can give you various details of costumer, who cheated with ICICI Lombard

Another one serious query that when i got regarding purchase of health policy. She gave me all wrong information like: 1) your policy will be Rs. 6 lakhs for 2years 2) when you will be in hospital you will get extra Rs. 1000 per day. 3) You will tax benefit Rs. 3 lakh. Etc...
Please give me suggestion regarding above complain. I will take hardly action to ICICI Lombard Company. I have all clues to lost market value of ICICI Lombard.

Thanks & Regards,

Mukesh Kumar
Mob: [protected]
Dear Sir/Madam,

Sub : ICICI Lombard Fraud Company
Hi, I got a health policy through online from ICICI Lombard. Policy name is Family Protect Premium. Policy no is: Policy no: 4034/FPP/02995222/00/000.
This policy is Rs. 3 Lakh for 2 years. Its amount is Rs. 6732. But in ICICI Lombard website for this policy is Rs. 5500. The amount difference is Rs. 1200 approx. I got cheated from ICICI Lombard RS. 1200. Regarding this issue i have forwarded various complain but I couldn't get response.
Also you can see health policy price chart in Lombard website http://www.icicilombard.com/app/ilom-en/Personalproducts/Health.aspx . No one can help about this policy. Also this policy doenot mention in Lombard website. I can give you various details of costumer, who cheated with ICICI Lombard

Another one serious query that when i got regarding purchase of health policy. She gave me all wrong information like: 1) your policy will be Rs. 6 lakhs for 2years 2) when you will be in hospital you will get extra Rs. 1000 per day. 3) You will tax benefit Rs. 3 lakh. Etc...
Please give me suggestion regarding above complain. I will take hardly action to ICICI Lombard Company. I have all clues to lost market value of ICICI Lombard.

Thanks & Regards,

Mukesh Kumar
Mob: [protected]
Dear Sir/Madam,

Sub : Because of cancelation of genrel insurance

Sir,
This is to inform you that my general insurance policy No.4034/FPS/01296011/00/000. has been cancled witnout any prioer intimation. So i request you not to cancele my policy.
Pls reimburse my amount which has been deducted from my credit card.


Regards,
Mr.Harikrishna p.chintala
mob.[protected]
Dear Sir,

Please open my icici Lombard interaction id . [protected] &[protected] and email Ref :[protected] dated 14.01,2008.

Received your email. I am not interested continue in your health policy. So, please cancel in our policy immediately. My Policy details below :-

Credit Card No. : [protected]
Policy Holder : Rajesh.S
Premium Amount : 246.32 ( 1/24 EMI)
Date of Debit : 02.01.2008
Cheque Details : Nil
Unique Id / Ref No. 2478382
Policy No. : Nil

And also please processing fee, 1/24 emi principal amount & 1/24 emi interest amount refund in our credit card account immediately,

Thanks
Rajesh.S
Cell : [protected]
Dear Sir,

I have already posted a complaint for the endorsement of IDV for my vehicle.

But nothing has been done in last 1.5 month.

I have been regularly contacting the Mr Nitender Chouhan, of ICICILombard Noida branch but his response is irrediculous.

It is really a matter of shame for you people bothering me for last 2 months just to resolve the small issue.

Please endorse my policy number for correct IDV of Rs 2.30Lac for policy number 3001/53127335/00/000

regards
Nitesh Sharma
[protected]
Dear Sir/Madam,

I have taken an two wheeler loan,

Agreement no.: LTDEL[protected]

For instl. Period: 07/09/2005 to 07/08/2007,
which has now been completed without any hassle.
The loan amount is fully paid by me according to the bank terms and conditions within the loan period.

Now I require the NOC for removal of Hypothecation from my RC, I have tried to request for the same on phone banking no. [protected] which is not functioning for this.

Please help me out,

As there is no option to talk to the customer care executive personally on the Helpline no.

Regards,
Dinesh Kumar
[protected]
Dear sir/madam,
This is Rajesh Nelavelli. I'm workin for Satyam. In August i was applied for ICICI CREDIT card. In Oct. One of the ICICI exicutive called me for verification.After that he asked me to take Lombard,it will helps in "TAX Decleration". I said "NO". Even though he sent two Lombard cards to my parent's address. They sent to me after a week. I immediately called that person(Raja Reddy,Chennai,no:[protected]) and asked him to cancel those cards. He said that "Sir, I'm sorry for that. Unfortunately It was activaed,Please pay 1047/- for jan. , after that i will cancel the cards." Now those customer care people said to me "YOU HAVE TO PAY 5,500/- rs. as CANCELLATION FEES".

Please tell me,"Is this is the correct way for ICICI bank to develop their business, and please tell me"What to do now"?

with Regards,
Rajesh Nelavelli.
Dear Sir/Madam,
This is Rajesh from Hyd. my credit card no:[protected]. I got this card on Dec.13th. On Dec.07th one icici exicutive(Raja reddy,Chennai,[protected]) called me and asked for Lombard insurance. I said "NO".

Even though he sent 2 cards to my parents address(recieved on dec. 28th). Immediately i called him and asked to cancellation. But he did't it.Now the customer care people saying that i have to pay 5,500/-rs. as CANCELLATION fee.

I was used credit card for some other purpose. The billed amount is 4,000/-. I paid that one. But it was deducted as EMI 1047/- for Lombard. Please cancel all the bloody things,Immediately cancel those cards. I won't pay a single rupee for this.
Thank you,
Rajesh Nelavelli.
[protected]
req. no:[protected],[protected],[protected].
Dear Sir/Madam
Even though I have't applied for any insurance policy, I have been charged a sum of Rs 4000/-. Again I have been informed by the Customer Care that the Health Insurance policy is under the name of some Suresh Kumar not me.
The Card Department is saying only you have the right to cancel and remit back the money.
The Auth ID for this Policy is 098178
My Credit Card No is [protected]
I want the Policy to be Cancelled.
Hope you will be kind enough to do the needful.
With Regards
N Bishworjeet Singh
Bangalore
Dear sir, we are allredy claimed on date[protected] but not settled iam so namy phone contract so your answer today or tomaro so im veery sturgel
please i requst settle
Dear Sir,

As I had not applied for the ICICI Lombard health policy (Policy No: 4034/FPP/03244332/00/000) as the bank personnel forcefully made these policy with my credit card without getting any sign from me as I am not interested in this policy please cancel these policy (without any cancellation charge) and release my hold amount as taken for the policy for both myself and my mother(Details give you later).

The person talk to me regarding this is Mr. Mohan and Babu(+[protected])
Policy no: 4034/FPP/03244332/00/000
Card no: IHPN[protected]/01
Male/Age: 26
DOB: 04.09.1982
Valid up to: 8 Feb. 10

Please reply me soon as I am worried very much... for further any queries please contact me.

Regards,
Divakar
[protected]
i mr.jeevan alhat my car no.- mh-14-bc-1249, i have paid my insurance dated as 07/5/2008 but untill i can not the orignal insurance policy the company agent give me a only cover note i enqiery about the recit but he can, t tell me details .
my cover note no.is PG 7107726
primium amount rs.-7625 paid by check no.-971820 dated as 7/5/2008.
plese send me policy as early as you can.

thank you!
Dear Sir,
This is Dillip kumar Acharya from A-303, Krishana Tower, Nayapalli, BBSR, Orisa, Pin.751012 . I have purchased a health insurance for my son Abhishek Acharya from your company by paying Rs. 5, 085 on 19-08-07 through my credit card bearing no. [protected] . But I have not received any certificate and card against the insurance . I have made many complaints over phone . Your office has given false assurance of sending me the certificat every time . Kindly issue me the certificate and card as early as possble or cancel the insurance and refund me the hole amount I have payed with intrest . Kindly send reply through my email id .
thank you!
dear sir,

i am sunil sharma. i have a bike which has a claim no- MOTO0790264 of date 17-05-08. and the complain no:[protected]. one month period is passed out but no progress in this matter. so, please try to resolve this matter with your personal intrest.
than you very much..
Dear sir,

We are informe to you I purchase new TAVERA B3 10STR BS2 gallops motors pvt ltd., s.g.highway, sarkhej, ahmedabad - 382210. dt : 7-6-2008. with icici lombard motor insurance. premium amt 22388.00. My policy no. 3001/54206425/00/000.

We are complain to you I purchase tavera car today approx 15 days but today I recived icici lombard duplicate internet generated policy but my origenal policy where? who are you belive ?

so, sir please my complain solve your porsonaly.

Kindly send reply through my email id

thanking you,

JITENDRA J. SHAH

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    72%
    Complaints
    1074
    Pending
    0
    Resolved
    744
    ICICI Lombard Phone
    1-800-209-8888
    1-800-2666
    ICICI Lombard Address
    ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025