[Resolved]  ICICI Prudential Insurance Policy — Forcing customers to buy policy with false information

Hi, I would like update everyone (So others are aware) about the pain that i went through with ICICI prudential policies and the bank executives. Last year when i tried to open an account in ICICI bank acount, i was informed that they no longer allow to open a bank account, due to large volume of accounts that they have. But they provided an option that they can open a bank account, only when i opened a ICICI prudential policy. So i ended up opening a policy for 1.5 lakhs, where i dont have to pay premium until maturity. After few months, i went to open a locker and this time, they mentioned that i need to open another policy for 50000 where i need to pay premium every year for another 10 years. So again i ended up opening a new one. After viewing the performance for a year, i decided to close both these policies. When i tried to close the policies, i was told that i cannot close for 5 years due to lockin period. This is the first time they told me about this. They told me to look into the policy documents and it is already mentioned there. I feel that icici customer executives are literally cheating customers on this. Issues: ===== 1) ICICI is forcing customers to open insurance policies. 2) Terms are not openly discussed to the customers. 3) Too many hasles when you try to close the policy
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Policy Holder(Selvamrajaa)

We regret the inconvenience caused. We request you to help us with your contact and policy details to assist you .

Alternatively, you may also post your concern along with your policy details on https://onlinelifeinsurance.iciciprulife.com/digital/ipru/GrievanceRedStep.htm?e...
Request you to quote the reference number 071315 whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.

Regards,
ICICI Prudential Life Insurance

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