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[Resolved]  ICICI Prudential Insurance Policy — Providing wrong information to open policy

Hi,
ICICI Prudential Insurance agents are cheaters. When I went to ICICI Direct branch in Abhimanashree Society to submit KYC documents for my demat account, there was this person who claimed to be an employee (which I believed then but I doubt now). He told me that there is a very good investment opportunity and explained all false promises as below:
1. You have to pay Rs. 50,000/- only once.
2. After 5 years of mandated period, I will get a good money back depending on returns from market.
3. I asked if this is a mutual fund, but he said, it is a bit different than mutual fund and they do invest in Gold and others in addition to shares.
4. I did not get any letter / welcome kit from ICICI Prudential.
5. I went to the same branch after some days and gave him my name and number and he gave me a print out of policy. That is when i realized it is a Insurance policy.
6. I tried to attach the policy to my icici account. It took around 25 days to get it linked.
7. That is when I saw online that my next premium for Rs. 50,000/- is pending. I was not told at all that I will have to pay the amount every year.
8. I called customer care and he asked me to go to branch and cancel the policy. He also submitted a request for welcome kit.
9. But when I read these complaints from other people, I realize I have done a BIG BIG mistake. I am not sure if I would get my money back.

Please do not take any product from ICICI . it seems they are all cheaters waiting there to gulp your money. Bad part is, when I called helpdesk, I realized he had updated my address, phone number and email id all wrong. This must be intentional to not let me know that I have been cheated by ICICI Prudential. I never received any email or kit. PLease do not take any product from ICICI agents. It seems they have a nexus in ICICI Direct branches and sell their products faking as ICICI Direct agents.

Policy No: 16882676

I request ICICI Prudential to cancel my policy and return me money. This is my hard earned money. You cannot grow cheating people and gulping their money. You should face a strong action or lawsuit against you and your agents.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  7 CommentsShareTweet

Comments

ICICI Prudential Insurance Policy — courier not deliver

hi...
i am ajit s patil my address is - c/3/401, shivranjan towers, someshwarwadi, pashan, nr rajwada hotel and IBSAR collage, pune-411008.and my airway bill no is-[protected].
my cell no [protected]/[protected].
the courier despatch on dt 28/05/2007 from icici prudential mumbai.but courier not deliver to my address,

thanks
ajit patil.

ICICI Prudential — Insurance

Hi,
I have taken an health insurance policy from ICICI Pru (Policy Number[protected]. And what it proved to be was that I am biggest on this earth to deal with them. This policy which was originally sold to me by cheating at the time of my home loan from ICICI bank has turned out to be headache for me.

I already surrendered it once but still ECS is taken from my account again in March 2011. I mailed to [protected]@iciciprulife.com. but looks like the person who replies to emails do not have basic understanding of English, I asked him to cancel this policy but he asked me for all the details and a signed letter two times and then replied what I am suppose to do for change of my email id. Absolutely ridiculous. Probably only way to get rid of this is to cancel my bank account.
never expected such a quick turnaround. thanks ICICI Pru and thanks https://www.consumercomplaints.in for providing a platform to raise complains.

ICICI all products — Wrong Information provided by ICICI

I don't want to tell more about this fraud ICICI bank. Dear Indians I would like to give you one suggestion dont believe on ICICI products like bank, insurance etc...I had a problem when I lost my job in IT field. Lombard company didnt take care of it. Given n numbers of reasons to not get approved my policy. So Dont take any product of ICICI even Home loan also. Thanks
True. Very Much True
Dear Sir(Rahul),

We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance
Dear Sir(Raul),

We understand our representative has contacted you and resolved your concern to your satisfaction. Accordingly, a communication has been sent to your registered email address. Is there anything else we may assist you with?

In case of any clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

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    Pune
    Maharashtra
    India

    Complaint categoryCategory: Insurance
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