[Resolved]  ICICIcredit Card — Reg cheque return

Sir,
Ref: ICICI bank Credit card no:[protected].

i paid my oct`08 bill by cheque on 20.10.08 amount Rs.3000.00. and get conformation on 24.10.08 from ICICI via SMS.
when i was get the next month bill, there they put two entries. 24.10.08 - Amount was credited
28.10.08 - Cheque return
i want know, why that cheque is return?
if thr cheque is return, where is the cheque?
and what is the reasion?
For that they charge me arrount Rs.150.00.
regarding this i already lauched a complaint here one month back, and i get replay from icici " give me 7 workin days time - we will get back to you"

but now almost one month was over, no responce from icici.
i called customer care, they were tell " i write the card no is wrong" how it is possible?

if the no is wrong how you make entry on 24.10.08 in my card.
I am very un happy on this isue.
last one month i was flowup this isue. when you are going to solve? if we are making one day delay you are charging lot of fine, but you are making one month delay, howmuch you are going to pay me?

regards,
Prabakar T
[protected].
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

ICICI — Reg Credit Card

Sir,
Ref: Icici CC No:[protected]

I am using ICICI Bank Credit Card for last Three Years.

But I am facing lot of problems for last couple of months.
1)I used ICICI Bank CC to HP petrol Pumps, (as per ICICI terms useing in HP pumps, No Service Charge.) but last two months they didn't revice any charges.
2)For the Oct`08 Bill i Paid Rs.3000 by cheque, and i got SMS confirmation also. but after one month period i came to know that cheque was bounce. if the cheque bounce, where is the cheque? they didn't inform till.
For that they charge me interest also.
Today, I contact customer care they are not respond properly...

please take this matter very urgent,
my next bill due is 05.12.08.

Thanking you,
Prabakar T
[protected].
Sir,

Ref : Credit Card No.[protected]

I have been using ICICI Credit card for the past 1and a half years.

The problems I am facing off late are :
I am not receiving my monthly statements regularly. For your kind information I have'nt received the statement for the past 4 months. I have contacted the bank and a gentleman sitting in the counter gave me this phone number[protected] and when I came home and tried this number it was of no use. I have been paying my monthly amount, but I don't even get a message on my mobile or computer for having received the payment. My mobile number is[protected]. I request your kindself to instruct your bank staff to send me my monthly statement regularly. I am using my card very blindly.

Thanking You,

Yours Sincerely,

Deepak Vasanth.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23610
    Pending
    2046
    Resolved
    14237
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information