[Resolved] ICICIcredit Card — WRONG BILLING | |
I have done 2 tranaction of railways so according to that i have to pay 3 + 3 EMIs but it was a error from bank and i wrote tham regarding the same also they aggree and mail stating sorry but after 20 days when i recived the statement it was not at all the mistake was rectify . with reference to the mail from ICICI BANK it clearly states that the both the entries are nullified than why i am being charged 4 EMI in my latest credit card statement dated 21/06/2009 instead of 2 EMIs, as i have called the call center executive and they are not able to slove it and not able to answer the same and always put me to the main menu and that had happen 8 times always i put my point and he transfer to the main menu again a i had to put it all the detail and card no and password and again when i tell him that i have been charged 4 EMIs instead of 2 EMIs he do the same putting me to the main menu please do the needful as you can understand how painful it is to call the customer call number for 8 times and that to for a pregnant lady as i am doing the same since last month and after doing the same i got the below mail than to i have to start again as i would like to discontinue with this card and please bill me all the totals outstanding as it very stressful for a pregnant lady to do all this thing with a baby of 9 month in her hand. Also i have a mail from railways that the amount of both the tranaction has been refunded to bank on[protected] and i was charge for only 2 tranaction than why ICICI bank is charging me for 4 tranaction . Pleas do the needfull as i am very much fadeup with ICICI credit card. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 35 Comments | |
Comments
ICICI — wrong billing
Dear sirI am sushant deshmukh creditcard no [protected] receving wrong monthly statment since june 2008 i am paying regularly every month whatever i am buying, my credit limit is also reduesed so please study my case and make correction in my monthly statment, every month intrest and service tax is also incearsing thank you
Hi Sushant,
We are the customer service team at ICICI Bank. We will contact you soon in order to solve the matter.
Regards,
ICICI Bank Customer Service Team
We are the customer service team at ICICI Bank. We will contact you soon in order to solve the matter.
Regards,
ICICI Bank Customer Service Team
icici/credit card — false billing even in blocked cards
I had to settle a false bill of Rs 5510 to ICCI credit card which was billed as cash withdrawl from ATM using credit card. I never withdraw this amount and raised a service request against this SR[protected], however, I had to pay this amount. I settled this bill before due date 16Dec and blocked the card on Dec 03 DDec 2010 soon aftre getting cash withdrawal bill. I am surprised, again I am billed Rs 175.00 in recent credit card statement generated on 28Dec whereas I had blocked the card on 03 dec 2010. ICICI credit card genertaes false bill even in blocked card.icici/credit card — credit card(5176370135382004)outstanding amount of 21,000 levied on me despite not using the card
siri subir kr. mitra( cc no.[protected])was offered a lifetime free credit card facility by a sales representative of icici bank,janakpuri in the year 2004.
sales representative told me that your profile is high thats whay bank offer you the c card.
i never recieved any pin no. from the bank.
so i never used the card.
in spite of this i have come to know that there is an outstanding amount of rs 21000/- which is to be paid by me.i got to know this when i tried to return the card.
i have talked to several customer care executives and legal dept. of icici bank.
they have always assured me of sending zero blance statement and pin no.
but i naver recieved a any of these.
sir, it is a very sorry state of affairs and reflects the bank's inefficiency.im sending the credit card after cutting it.pls send the printed statment at the following address.
kindly looking to the matter as soon as possible as i may be forced to take some legal action in case there is no response from your side.
thanks
subir kr. mitra
mb.no.[protected]
modern school,poorvi marg,mnbv
vasant vihar,new delhi-110057
Hi,
We are sorry for the problem caused to you. We have made a note of your mobile number and shall get in touch with you soon to resolve the matter.
Regards,
ICICI Bank Customer Service Team.
We are sorry for the problem caused to you. We have made a note of your mobile number and shall get in touch with you soon to resolve the matter.
Regards,
ICICI Bank Customer Service Team.
sir, with due receipt. I have a credit of icici bank my card no.[protected] i have pay my last dues before due date on 14/2 /2011 by ch. no 422677 . But when i receive my feb 2011 bill you have put late payment fee and interest on my bill . sir i am request you to please erase late fee and interest .I always pay my bill before due date . please conform me on my mail so that i pay my this month dues my mail adders is pradeep_kumar [protected]@yahoo.com .
thanking you
pradeep-parwani
thanking you
pradeep-parwani
icici/credit card — Harrasment for due amount of EX-Roomamte
Dear Sir/Madam6 Years ago an ex-Roommate got the ICICI credit card,That time he has given my number as a reference.He may have been due some amount now,Which I don't know.
Suddenly from 4 days from ICICI credit cards department a guy named Karan is calling from number [protected].
1st day he asked me to convey the due amount information to my ex-room mate. I tried to call him but he is not responding.Then I conveyed the same message to Mr.Karan
Today Mr.Karan is again called and asked again the same,I told him that my ex-roommate is not answering my phone.But he is saying that in such case I should pay the due or else he will create scene by calling my Home and my office.
I request you to suggest how to proceed.
Thank you
Regards
Varma
[protected]
Hi,
We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team
We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team
Dear Madam
After lodging the complaint also, The same guy Karan Called me again from another number([protected]) and harassing me.
He is saying that he will send goons to my home or my office. How can a responsible bank like ICICI can do this things.
The thing is it is not my due amount.
Still I am trying to help you by contacting the person who is due, If he is not attending my call how can I responsible.
Please suggest me what to do!
Regards
Varma
[protected]
After lodging the complaint also, The same guy Karan Called me again from another number([protected]) and harassing me.
He is saying that he will send goons to my home or my office. How can a responsible bank like ICICI can do this things.
The thing is it is not my due amount.
Still I am trying to help you by contacting the person who is due, If he is not attending my call how can I responsible.
Please suggest me what to do!
Regards
Varma
[protected]
Sir, I had credit card no-[protected], used it for sometime and payment made accordingly. All of a sudden they attach ICICI lombard facility to my card and generated bill accordingly which I refused for payment. After some conversation they demanded some amount to close the issue which I paid but they didnot closed the issue. So I disposed their card by cutting it into pieces. Now they put my name on CIBIL dispute list. Please help me to resolve the case.
Sir, I had credit card no-[protected], used it for sometime and payment made accordingly. All of a sudden they attach ICICI lombard facility to my card and generated bill accordingly which I refused for payment. After some conversation they demanded some amount to close the issue which I paid but they didnot closed the issue. So I disposed their card by cutting it into pieces. Now they put my name on CIBIL dispute list. Please help me to resolve the case.
not received ATM card
Reissue of ATM Card Already 14 Days have passed only got PasswordDollar Amount not Got According to same
Dear Sir, This side Abhey Singh, I got 7000 thousand dollar in my account but yesterday dollar rate was 61.46 dated 17 oct 2014., the problem is not got same dollar rate. pls do need full.Cooperate with me Contact no [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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ICICI Credit Card — Incorrect billing & transaction
Hi Sir,I've blocked a credit card [protected] in 2007.
The bank says they sent a replacement card. But I didn't receive any replacement card.
There is a transaction amount billed to 74,000/- on Jan 18 2010. I complained to bank saying i've received no such card. But the bank officials say they are not responsible.
Kindly tell me how to proceed.