ICICIcredit Card — Subject:Deduction of Rs 4,040.35 on account of Credit card payment without holding one.

Dear Sir,

Can you please help in this regard


Subject:Deduction of Rs 4,040.35 on account of Credit card payment

I had called today, but inspite of holding for 30 minutes there was no proper reply from you customer care. Tel No 28307777. A very poor sevice from customer care officer.

need your help
----- Forwarded by Rajan Dabholkar/PH/Novartis on 02/29/2008 05:59 PM -----
Rajan Dabholkar/PH/Novartis
02/28/2008 06:21 PM
To
[protected]@retail.iccibank.com
cc
[protected]@yahoo.co.in
Subject
Deduction of Rs 4,040.35 on account- Need a reply






To
The Bank manager
ICICI Bank

Subject:Deduction of Rs 4,040.35 on account of Credit card payment

I Rajan S.Dabholkar an account hold with your andheri Branch with A/c No:[protected], would like to know why there is a deduction of Rs 4,040.35.

On speaking to you Bank executive i came to know this is towards a credit card (which I never had). Also let me know if incase you in your account if i hold a credit card when was the Card issued, ANy transation and when was the last time you have send me a remainder card of this payment. This is a very unprofessional way to take money from any customer and if you where in my place you would have also ask the same Question.

Expecting a reply to this mail.

Thanks
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

This has reference to above card no, In this regard I wish to bring in to your notice following points-

1. That above card was closed after making all due payments in the month of sep-2004 after which no transition was done as card was returned to you.
2. My reason for closing the card was fraudulent billing in terms of late presentations of the payments made to you, and due to this you are being charging late payment charges/Interest.
3. That approximately after 3.5years one fine day you blocked Rs.5732.80, from my savings account of ICICI Bank ( ac[protected]and later on deducted the same from my SB account held with ICICI, which is a fraud on part of customers.
4. That when card was closed after making all the payments how you have arrived at the amount of Rs5732.80, its your internal mistake that you did not corrected the status and due to this late payment and interest charges were made.
5. That I was one of the customer who use to pay all his dues in time and due to this you had Issued me another card and that too Gold Card in Lieu of this card ([protected])
6. On this card also you had done unauthorized transactions details of which are as under-

Dated23.07.2007 in favor of reliance for Rs 5550/-for which I never ever authorized you.
Dated01.10.2007 in favor of reliance for Rs 207/-for which I never ever authorized you.
For above transactions I informed you through mail but all in vein.
Also, I had cancelled my above card along with all add on cards and got the conformation of the same on8.03.2008 through SR57906757.
Than how come you had authorized any transaction of Rs550/- on the card, this is a true story of fraud on customer part and to add on this, You had sent Platinum card.
My Credit Card Bill is about 30, 000.00 and in this situation the ICICI bank is how much rate of interest has been takne on this amount. What is the rate of interest ? Please suggest me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23610
    Pending
    2047
    Resolved
    14236
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information