[Resolved]  ICICIcredit Card — Cheating of the bank without issuing credit cards

there must be nill balance to pay you about this credit card
I talked many times your customer care officer in last 3 months
they told me many times you have to pay nil(0.00) amount to your this credit card
and in next statement it will show it zero but it does not happen the message comes every month
in jan2010 its shows to pay me 5 hundred somthing amount
and in feb 2010 its show u have to pay Rs. 1414.51 amount which is totally wrong
by your mistake amount will be added wrong.
your customer care officers promised me many times that your charges has been reversed
and I got message also that your charges has been reversed but
in Jan 2010, and feb 2010 I got messages to pay above amounts
that must be show nil
please see this matter.

ANSHUMAN SINGH PAWAR
Cell No. - [protected]

I have been assured last year that all my dues are clear and the account is settled...but its not and now my back account is leaned with Credit CArd for no reason


Attaching the mails -

After 1yrs the case has again open and once again our saving account is leaned for 6000rs.

CAN you please check and detach our account.

We have even paid the 400/- rs and has got receipt for it.

WOULD APPRECIATE IF YOU CALL ON [protected]

Warm Regards,

Divya Bakshi | Team Manager|BT Global Services| UK: [protected]| Desk: +[protected]|M: [protected]|E: divya.[protected]@bt.com |
BT Meetme No : [protected] Freefone dial-in number: [protected] Participant Code: 34962538#
________________________________________________________________________________...⇄
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BT's Customer Promise: We make every experience simple and complete
BT's Values: Trustworthy. Helpful. Inspiring. Straightforward. Heart.

From: Bakshi, D, Divya, JDR7X C
Sent: 09 March 2009 11:24
To: 'prasun.[protected]@icicibank.com'
Cc: 'sumit.[protected]@mdeverywhere.com'; '[protected]@sify.com'
Subject: RE: ICICI account issue - credit card #[protected]

Hi Prasun,

Again we’ve got the statement for 900/-, will this stop ever????

Regards
Divya Bakshi
[protected]


From: Bakshi, D, Divya, JDR7X C
Sent: Thursday, February 12, 2009 8:12 PM
To: 'prasun.[protected]@icicibank.com'
Cc: 'sumit.[protected]@mdeverywhere.com'; '[protected]@sify.com'
Subject: RE: ICICI account issue - credit card #[protected]


Hi Prasun,

Thanks for the action on the trail mails, however there are still 472rs due for payment.

Please arrange for complete amount reversal and oblige.

Thanks again for all your support.




Warm Regards,
Divya Bakshi | Quality Management Group| Tech Mahindra| A-6, Sector 64, Noida-201301, INDIA |
Office:[protected] Extn: 5029| Mobile: +91 [protected]| Email: [protected]@techmahindra.com / divya.[protected]@bt.com
Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives - William A. Foster
From: prasun.[protected]@icicibank.com [mailto:prasun.[protected]@icicibank.com]
Sent: Tuesday, January 13, 2009 12:34 PM
To: Bakshi, D, Divya, JDR7X C
Subject: Re: ICICI account issue - credit card #[protected]

Dear Madam,
We have already processed your case for zeroisation.
I am personally taking care of the case and within 6 to 7 days the account will be zeroised.

Regards,


divya.[protected]@bt.com wrote:
Is there anyone who can reply on the pending issues, or should I submit a copy of it in RBI for further assistance.

No reply in 24hrs will be considered as ICICI is not interested closing this, hence we will forward the case to RBI under my lawyer assistance.

Lawyer Details – MR. S.K Sharma – [protected].

I am marking a copy of the trail mail to my lawyer too.
Warm Regards,
Divya Bakshi | Quality Management Group| Tech Mahindra| A-6, Sector 64, Noida-201301, INDIA |
Office:[protected] Extn: 5029| Mobile: +91 [protected]| Email: [protected]@techmahindra.com / divya.[protected]@bt.com
Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives - William A. Foster
________________________________________
From: Bakshi, D, Divya, JDR7X C
Sent: Thursday, January 08, 2009 7:38 PM
To: 'prasun.[protected]@icicibank.com'
Cc: anurag.[protected]@icicibank.com
Subject: RE: ICICI account issue - credit card #[protected]

Yesterday again we have received Statement i.e. not zeroised, on the top of it with Service tax, Interest and late fees etc along with principle amount which is already settled.

Are you checking my Patience or Memory???? I very well remember this is a settled card i.e. NON ACTIVE!!
Warm Regards,
Divya Bakshi |
________________________________________
From: prasun.[protected]@icicibank.com [mailto:prasun.[protected]@icicibank.com]
Sent: Wednesday, December 17, 2008 3:10 PM
To: Bakshi, D, Divya, JDR7X C
Cc: anurag.[protected]@icicibank.com
Subject: Re: ICICI account issue - credit card #[protected]

Dear Divya,
We will in the process of zeroing the case.

Regards,


divya.[protected]@bt.com wrote:
Prasun,

This is in the reference to the trail mail.

As discussed over yesterday’s call, I have again received a statement, and now your team is calling me for payments.

Can you please close this once and for all?

Warm Regards,
Divya Bakshi | Quality Management Group| Tech Mahindra| A-6, Sector 64, Noida-201301, INDIA |
Office:[protected] Extn: 5029| Mobile: +91 [protected]| Email: [protected]@techmahindra.com / divya.[protected]@bt.com
Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives - William A. Foster
________________________________________
From: prasun.[protected]@icicibank.com [mailto:prasun.[protected]@icicibank.com]
Sent: Thursday, November 06, 2008 1:11 PM
To: Bakshi, D, Divya, JDR7X C
Cc: anurag.[protected]@icicibank.com
Subject: Re: ICICI account issue - credit card #[protected]

Dear Divya,
Once the account is zeroised I will send you the zeroised stmt.
Regds,

Prasun Das
Unit Head- Delhi
Cards Collection - 90 to 180 DPD
#[protected]


divya.[protected]@bt.com wrote:
Prasun,

As discussed, we have paid Rs.22406/- @ one of the ICICI branch and the payments are reflecting in the current statement.

Earlier Rs.25594/- were already debited from my saving account, hence as per the full and final letter we have paid 48000/- against settlement of this account,

However the current statement still shows some dues, please check and issue a NOC ASAP, so that we could be out of it without any more hassles.

Thanks for your intervention, and help in closing this case.

Kindly do the last favor and get your statements rectified and send me a copy of NOC.

Warm Regards,
Divya Bakshi | Quality Management Group | Tech Mahindra | A-6, Sector 64, Noida-201301, INDIA |
( Office:[protected] Extn: 5029 | Mobile : +91 [protected] | Email: [protected]@techmahindra.com / divya.[protected]@bt.com
Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives - William A. Foster
From: Divya Bakshi
Sent: Friday, October 03, 2008 2:49 PM
To: 'Prasun Das'
Subject: RE: ICICI account issue - credit card #[protected]


It is [protected].

Warm Regards,
Divya Bakshi | Quality Management Group | Tech Mahindra | A-6, Sector 64, Noida-201301, INDIA |
( Office:[protected] Extn: 5029 | Mobile : +91 [protected] | Email: [protected]@techmahindra.com / divya.[protected]@bt.com
Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives - William A. Foster
From: prasun.[protected]@icicibank.com [mailto:prasun.[protected]@icicibank.com]
Sent: Friday, October 03, 2008 2:45 PM
To: Divya Bakshi
Subject: Re: ICICI account issue - credit card #[protected]

Dear Madam,
Please provide us with the correct credit card no.

Regds,

Prasun Das
----- Original Message -----
From: Divya Bakshi
To: prasun.[protected]@icicibank.com ; anurag.[protected]@icicibank.com
Cc: Sumit Bakshi
Sent: Tuesday, September 30, 2008 8:14 PM
Subject: ICICI account issue - credit card #[protected]

Prasun/Anurag,

This is in the reference to full and final letter against my credit card #[protected].
Please note that I have been chasing ICICI collections i.e. Deepanshu Mob#[protected] from last so many months, however they are not able to resolve the case.

This all started with a payment of Rs. 8000*2 = 16000/-, wherein the collection associate asked us to pay first two installments initially in March and they alo mentioned that I will get my full and final letter after deducting the payments.

But I didn't received any letter, and on the top of it all collection agent came to us said the same thing but we didn't made anypayments without letter and nobody reverted back.

Suddenly my saving account is again lean on 14th Aug '08, I called Niladri at collection office and asked him to check what is all this, he assured me that the account will be unleaned within 24-48hrs and he will resolve the case thereafter, however nothing like the same happened. And I was asked to call Deepanshu [protected], the executive is very rough, not ready to resolve anything and without even confirming the background he said that he has finalised 48000 as a final payment and the installment of the same will get deducted from my saving account.

And Rs.25600 approx got deducted too in account of 1st installment of the settlement but that too without full and final letter. These payments are all apart from above 16000/- and I still agreed for settlement on Loss because I genuinely wanted to get humiliated after payments like this.

Now Deepanshu is not picking phone and I have again started receiving collection calls and they have got no clue about the dull and final.

This is heights of irresponsibility and torture.

My point is - I get to know about this a WHEN I CALLED
- NO BODY INFORMED ME ABOUT ANYTHING AND EVERYONE IS JUST PLAYING WITH THE ACCOUNT.
- I HAVE NEVER DENIED TO PAY, IT IS JUST THAT I AM ASKING ICICI CREDIT CARD DEPTT TO INCLUDE MY INITIAL 16000 PAYMENT INTO CONSIDERATION AS PROMISED BY YOUR EXECUTIVE
- WHILE ON CALL DEEPANSHU DIDN'T TRIED RESOLVING ANYTHING MOREOVER HE WAS NOT READY TO TAKE ANY ACCOUNTABILITY

I would like to enlighten all this to ICICI higher authorities, so that customer who are ready to make payments should not get mentally tortured like this.

Is there somebody who can solve this by being in OUR SHOES?

It is been 7-8 months in pain and I am ready grab all of you into it if nobody helped me.

Can you please investigate and help me coming out of it once and for all.

Regards,
Sumit Bakshi
[protected]

My Credit Card no. is [protected] my due date was 26th feb. 2010 and my total due was Rs. 1434 so i have done a payment of Rs. 1435 on 27th feb. 2010 by online but still they have penalty of Rs. 400 as a late payment fees so i had talk in customer care but they are not giving me right response please help me ASAP other wise i will cancel my credit card please reply my contact no. is [protected].

Dear sir,
i am your Credit card customer, Now I an Not using credit card. the total out standing amount statement pl foreward on my mail fr closing the card.

I also request you to remove overdues amount showing in cibil which is already paid to you, only out standing you can show.


thanking you,
Bankar A.R.
Credit Card nO.[protected].

All need to come together and file a common legal suite in court of law against the bank.
and also send all your complaints in a combined manner to RBI. Somebody do really needs to teach them a lesson.

I am not holding any ICICI Credit card but I am frequently getting sms on my mobile of transaction made by a particular credit card that I don't have any concern. I am trying to complaint to ICICI but there is no site or any helpline for non ICICI consumer, if some one foreword this complaint to ICICI, I will thankful to him.
[protected]@gmail.com

ICICI Bank — Receiving SMS every 2 minutes for taking a insurance

Sir,


i am receiving SMS every 2 minutes from ICICI bank to take a health insurnace, i got myslef registered in the Do Not Call Registry and tried contacting vodafone (my service provider) and ICICI bank, but of no use.
i am being mentally harassed.

please help me... i cannot get this number disconnected, because my father has some health problems and this number is present with the hospital staff to reach.

Hi,

We are sorry for the inconvenience caused to you. Please write to us at [protected]@icicibank.com and we shall get back to you at the earliest to resolve the issue. Please refer "574797" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI — CREDIT CARD ISSUE

ICICI bank Issued a credit card for my father mr. Swapan goswami.but my dad didnt use that card,hence its get stopped automatically.but somedays later they renews that card & issued a medical insurance for my dad and take money from that perticular credit card.my dad complains.but didnt get any result and didnt find any way to get out of this hell.they used to send a huge amount of bill like[protected].its never possible for my dad to pay that amounts of money.and why should my dad will pay for that?.because my dad never use that card not for a single time.please help us.

Hi,
My Name is Saurabh Rami and I have a Joint Savings Account with ICICI Bank since the last 3 years:

On friday, ie., 20/08/10 went to withdraw cash from ATM, and found Rs. 49, 310/- have vanished from my account without my knowledge. I called up the Bank Branch Manager and he told me that some kind of LIEN was issued on my account which was in regards to some credit card.

I am in no possession of a credit card from your bank. I was astonished to know that there was a credit card on my name and i was not even aware of it.

Then, suddenly on Monday ie. 23/08/10, I come to know that my account has been debited with the full amount and my balance is Zero.

I talked to the customer care dept a couple of times to get a complete idea of what all is happening and they finally asked me to go to the collection officer, who was more than adamant and arrogant to inform me that there is nothing he can do about it and the only way I can get out of this LIEN was to pay the amount.

Now, my query’s are :

1) Why wasn't I called or mailed (or emailed) before putting a LIEN and then debiting my Joint Savings Account, (As a rule the bank is supposed to give at least 7 days notice before debiting the amount from the bank). Then, why was I not informed about the lien to my account?

2) I also have another address where i do not stay since April 2006, So in case if someone sends a credit card to that address without me even knowing about it, do you expect me to pay for it????

3) It is very easy to apply for a Credit Card by anyone, in someone else’s name as I guess it requires only a PAN Card, which can be found by many people ( I have given to the bank while opening a bank account, and many other departments where photo ID proof is required). Therefore, how was the credit card issued and delivered without my knowledge?

I have had a fantastic relationship with ICICI in the last so many years on all fronts. This has been the first time i have faced such an issue with your bank.

I have at total of 4 Accounts (1 Joint Savings Account, 1 Savings Account in the name of my wife and 2 current accounts) with ICICI Bank, but now I feel my money is not at all safe with your bank.

I request you to please take this matter on high priority and get me a resolution ASAP.

I am extremely dissatisfied with the service ICICI has provided me this time round.

Regards,
Saurabh M Rami
[protected]

one credit card issued by ICICI bank Issued a credit card

Hi,

We apologize for the inconvenience caused to you.Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern.Kindly refer "682395" in the subject line.

Regards,
ICICI Bank Customer Service Team.

I have ICICI EMI card-4477XXXXXXXX8005, 4 years way back, with nothing to pay, Now ICICI levied service tax and interest charges after 4 years, and if not paid, Late payment fees is regularly levied on it, Its absolutely cheat on part of ICICI credit card, and it is just a fradulent act by ICICI bank

Hi all,

No doubt, ICICI Bank is the BIGGEST cheater in indian bank industry. I had been using their cheating card called credit card.I was using widely and was paying the amount correctly.

Recently, I moved to UAE so I decided to settle my card.In January 2011, I asked for settlement.settlement amount was for 69200 and I paid 30000 at the same month.

Remaining amount I was supposed to pay in next 2 months.Unfortunatly, I could not pay it in February.In mid of March I started calling and sending mails to their customer care.Neither they are speaking in a professional way nor they are replying to my mails.

Today I got a mail from them asking for Rs.67397.67..!!! Almost double in just 3 and half months. I have one ICICI SB account which was linked to the credit card and they blocked 16000 which was the total balance.

I am going to file a case against them.Let see what happens.I request all of your pray and support against this cheating group.

Never Ever recommond ICICI for any type of service which they are offering.


Thanks,
Anish Kumar
Dubai.

Dear All
Subject: Complaint against ICICI Bank for not Resolving our problem.

We have not received the bill of Rs. 1999.85, which is showing in statement of 20th December 2010 as previous Balance. But even than dropped the Cheque Rs. 2542/- on 28/12/2010, Sector 9-D, but Bank have not presented the Cheque or misplaced by them and we have written many letters but they have not given single replied and charged late fee every month on checking our bank statements we have found that Cheque has not being cleared and we have sent another fresh cheque along with the late fee charges of Rs. 542/- but even them charging us interest over interest which have become Rs. 2447.09 where as the fault was not at all from our side since the bill of Rs. 1999.85 was not received by us and we could not make the payment and later on we have paid with late fee charges. We can pay late fee charges once only. Kindly help us to resolve the problem.
Thanks
Renu Gulati
Credit Card No. [protected]
Mobile No. [protected]

Hi,

I have trouble with my ICICI credit card too. Even after obtaining a no dues letter from them in 2009, they are calling and harrassing my family members with threats and saying that i still owe some ridiculous amounts. BTW, the amounts they claim are interests on fraudulent usage of my card that I had written to them about and contested!! Here is my compalint https://www.consumercomplaints.in/my-complaints.htmlicici-bank-credit-cards-c668361.html

Please let me know if anyone is taking any action. I am interested in making sure ICICI learns that they can't harrass people and get away with it.

Do anyone know email ID of CEO of ICICI, People all out there we should directly approach to him only.

For any kind of support from my end please contact.
[protected]@yahoo.co.in
[protected]

Hi,
i got the sms msg from call centre icici credit card dept to my phone number and i send the same msg to "[protected]@icicibank.com" (showing different credit card no and the msg showing as "From TM-ICICIB as "Dear customer, Min amt of INR 410 due on credit card A/c XX7006 as on 23-july-12 will be debited from your bank a/c. Total amt due is INR 8030.44. Ignore if paid."

And also got the msg as "FROM TD-ICICIB, as "Dear customer, e-mail statement for ICICI bank credit card 4xxx006 has been sent to [protected]@yahoo.co.in on 07-Jul-12."

I got 3 msg. And there is no statement send to my address with this A/c No. If it is send I would have known from where this credit card number came and where it has been purchased. So that i can go for the police complaint.

Since I did not purchase any thing from two months and just clearing my dues. This month i cleared my last due by send cheque of Rs.5, 448/-. And same statement has send to my address without any due.).

But till now there is reponse from the people.

Hi, guys we all shld fight with this cheater ICICI credit card dept. we all shld make an union and fight.

[protected]@yahoo.com

ICICI Bank — Torn notes from ATM

Got torn Rs. 500 notes from ATM at Mundhwa, Pune branch. Right next to this ATM is an HDFC bank, where we got crisp notes.

credit card no:- 4477474436724002

icici bank can not provide me noc . i contact them many times. but i don't get any result so please provide me its solution