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[Resolved]  ICICIcredit Card — Cash Payment Fee and Service tax of cash payment

ICICI since June 2008 has started levying a cash payment fee of Rs.100 on their customers who make credit card payment by cash plus there is a service tax fee of Rs.12.36 on the cash payment fee of Rs.100. Looks like ICICI is coming up with their own rules to fleece their customers. Is ICICI following some sets of norms set by a governing body which regularizes these types of stuff like the Reserve Bank or are acting on their accord to rob people??

This is the first time i'm coming across something like this as, as far as I know hard cash is preferred over the other types for payments.

Way to go ICICI...keep FLEECING
Complaint marked as Resolved Aug 14, 2020
Complaint comments  12 CommentsShareTweet

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Hi,

I have also faced the same problem. I have paid the 4500 as credit card payment via cash. And they have charged me 100 rs as Fee levied for cash payment and 12.36 as service tax.

What the hell is happening. Are they gone crazy.

Must take some action.
I fully Agree Prabu. They have really gone crazy. This is absolutely ridiculous to charge a customer on cash payment of their bill.

There should be a strict action taken against such banks who make rules on their own wish which makes customer more dissatisfied.

The employees in the bank are not even aware of the rules, this was observed in a branch near Karve road pune. They even couldnt give rational answer when asked about this extra fine on cash payment.

Other banks offer credit card payment through ATM, but these employees were ignorant about such process. This is absolutely customer dissatisfaction !!!

I would recommend people shud stop using Credit Cards issued by ICICI Bank, especially the tie up of Future group (big bazaar). I think they are moving towards bankrupacy which is leading them to make such rules which wud make money for bank to sustain.

Cash Payment of credit card --> 112.36
ATM card renewal --> 25.00
Netbanking password reset --> 55.00
I fully agree with you all.Really it is a bad experience with this bank ..even i have suffered a lot from one of my saving acount with them and at last i deactivated that acount..its ridicilous..i would like to post all the complaints for this bank..

ICICI Bank Credit Card — FEES &SERVICE TAX LEVIED ON CASH PAYMENT

I HAD SUBMITTED CASH PAYMENT IN ICICI HARIDWAR BRANCH ON 19TH AUG, 09 GAGINST THE AMOUNT DUE.

BANK LEVIED FEES & SERVICE TAX ON THE CASH PAYMENT
I have also faced the same problem. I have paid the 6670 as credit card payment via cash. And they have charged me 100 rs as Fee levied for cash payment and 10.30 as service tax.


What the hell...!

ICICI Bank/Credit Cards — Cash payments on Credit cards are charged

Cash payments on Credit cards are charged by the bank. If you drop cheques in the drop boxes, they are picked up late or sent for clearing late delebrately so that the customers are burdend with undue late payment charges forcing the to default and finally close their credit cards due to no earnings from them. CIBIL has made them very strong.

Regards
Sangeeta
Hi,

I have also faced the same problem. I have paid the RS 210000 as credit card payment via cash. And they have charged me 100 rs as Fee levied for cash payment and RS 10.30 as service tax. :(((

Must take some action.


-pals
Hi, we're from ICICI and are sorry to hear about your experience. If you can write to us at [protected]@icicibank.com with your contact details, we'll call you and work to address your issue.
Hi,
I have also faced the same problem. They dont have any justification for this.
They charged Rs. 110 when I payed Rs.26K in cash for my credit card.
i am going to stop using this card...they are robbers...as a customer i find it convenient to deposit cash in the branch, if i don't have my cheque book or if i forget to carry it, when i go out.this is ridiculous.
Hi,
I have faced same issue, ICICI Bank have all wrong policy .
i request to all of please dont take ANY SERVICE from ICICI bank, whatever they want they can with customers for example.
1. They can fraud with your Saving account anytime.
2. They can send credit card statement with out having credit card, if you dont pay then they freeze your saving account.
Thats why every year ICICI bank get profit.
ICICI gone nuts, It has charged 100 RS for 500 RS of cash payment for my credit card...!

Bill was 500 /- and they charged me 112.36 /- rupees as tax.. So I paid total 612.36 /- for using RS 500 /-...
Dumb ICICI [protected]@les...

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