[Resolved]  ICICIcredit Card — ONLINE TRANSACTION FRAUD

Address:Bangalore, Karnataka

Dear Sir/Madam,

This is to bring to your notice that, for my ICICI BANK CREDIT CARD [protected] there was a online transaction fraud happened on Nov 1st 2012 for 92152 rupees. As soon as i saw the sms for these fraud transactions, i immediately contacted the customer care of ICICI to report the same. That time customer care told me that, the credit card is blocked and whatever fraud transactions happened i no need to pay . But when i call them back on Nov 4th 2012 to check again, they told me that i need to make the payment for this fraud amount 92152 rupees. So i would like your kind intervention in this matter and do the needful.

Thanks & regards,
Susant Kumar Patnaik
M:[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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ICICI Credit Card — Fraud online Transaction from my ICICI credit card

Hello,

This is to inform you that on 22nd May, 2009, i got two SMS alert on online transaction done from my ICICI credit card on EZEEGO One travel portal of amount Rs. 35, 901/- and Rs. 17, 115/-. Immediately i called up to ICICI customer care and complained them about the transaction and stopped my credit card. And also mailed the same through email on ICICI customer care.

Than, ICICI told me to give written application, which i did. ICICI told me to revert back in 45 days. Now they are telling that they have closed the dispute and they have debited the Fraud transaction amount into my recent credit card statements. Now they are telling that if you want to re dispute you can go to merchant EZEEGO one.

This is really foolish...Please help me out.

Regards,
Manish Pathak

ICICI Credit Card — online fraud

dear sirs
there was three online transuction was done online by froud
from my credit card of icici bank ,i filed a complaint against all the three transuction done.one of which was reveresad by bank but now they are demanding the payment of other two transuction ,while all the three transuction done by same date or next day by a person my card no is [protected] and my phone no.is [protected] i have also complaint in chd.but getting no result
Hi Krishan,

We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.
fraud happens when you mention credit card number like this one, this credit card number is visible to public, moreover, ICICI bank means that card cannot be used more but u need to pay the amount which was due to fraud transaction before calling them.
SUPECT. THIS IS HAPPEN WITH ME OF RS 18810.91 WWW.ENTROPAY.COM LONDAN
please do a complain at delhi cyber crine cell and mumbai cyber crime cell by REGESTER AD AT POST as i had done it, if many complain will go they will handle seriously. The address are below.
Delhi
CBI Cyber Crime Cell:
Superintendent of Police,
Cyber Crime Investigation Cell
Central Bureau of Investigation,
5th Floor, Block No.3,
CGO Complex,
Lodhi Road,
New Delhi – 3

Mumbai
Address:
Cyber Crime Investigation Cell
Office of Commissioner of
Police office, Annex -3 Building,
1st floor, Near Crawford Market,
Mumbai-01.
Contact Details:
+[protected]
+[protected]
Web site: http://www.cybercellmumbai.com
E-mail id: [protected]@cybercellmumbai.com
i[censored] want u can call me [protected]
Hi Susant,

We have made a note of your Credit Card account number and we'll get in touch with you to assist you.

Regards,
ICICI Bank Customer Service Team
I have also registered FIR against this fraud transation. being a privilege customer i should be helped by the bank and not to be harrassed to make the payment for these fraud transactions amounting to 92185.15 rupees

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