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[Resolved]  IDBI Bank — ATM Dispute

I attempted to withdraw money from SBI ATM at Varanasi Rly Station, however the money was not dispensed by the machine; now the bank customer claim that it was a successful transaction without providing any proof what so ever of the same. They have provided an ATM dispute reference no and no action has been taken till date (more than one month has elapsed. Is there some recourse I can take??
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Complaint marked as Resolved Aug 14, 2020
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    Customer satisfaction rating
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    IDBI Bank Phone
    +91 22 2218 9111
    +91 22 6655 2758
    +91 22 6655 3355
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    IDBI Tower, WTC Complex, Cuffe Parade - Colaba, Mumbai, Maharashtra, India - 400005
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