[Resolved]  Idea Cellular — deactivate gprs

sir,
I beg to say that i have idea prepaid connection with number [protected].
(1) I wanted to deactivate my internet services from idea.
I have already called the customer care many times to deactivate the unlimited gprs service @rs 20/day.
But the amount of money is still deducing.
(2) I have already send the message to deactivate the service(i.e DEACT gprs20 on the number 12345 as the customer care told).
But the amount of rs.20 is still reducing from my prepaid account daily.

So i request you to take the matter seriously.

thanks
Sivaganga
([protected])
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Aug 14, 2020
Complaint marked as Resolved 
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how to deactivate internet from idea cellular phone
Idea customer care is not responding when ever i make they just pick up the call and disconnect it without giveing respones.plz help meas soon as possible.
I am customer of idea from last seven months. My idea no. is [protected]. I have activated GPRSUNLT i.e., gprs unlimited plan, 2 days ago on rent of Rs. 30/- per day, and i have proper settings for that but its not working properly. The they decrease my balance by Rs.30/-. Whenever I tried to surf its disconnected. Then I send message to deactivate service but they are decreasing my balance.
Idea also has poor service. Whenever I called customer care they takes lots of attempt, when they pick up the call they spoke very rough. Plz help me.
I just hope they will improve there services.
I send many messages to deactivation my NET 20 plan & also call to customer care. But the plan is still activate.
Sir,
My mobile no. is [protected]. I send many messages to deactivation my NET 20 plan & also call to customer care. But the plan is still activate.
I have to deactivated my GPRS which was insulting to my mobile.
So, If you have any method to deactivated GPRS contact to me.
sir,
I beg to say that i have idea prepaid connection with number [protected]
(1) I wanted to deactivate my internet services from idea.
I have already called the customer care many times to deactivate the unlimited gprs service @rs 20/day.
But the amount of money is still deducing.
(2) I have already send the message to deactivate the service(i.e DEACT gprs20 on the number 12345 as the customer care told).
But the amount of rs.20 is still reducing from my prepaid account daily.

So i request you to take the matter seriously.

thanks
Sivaganga
([protected])

Idea — connection remains deactivated

It’s been an absolutely inconvenient situation that after paying money, voter ID card & Pan card as a legitimate document against an IDEA no.(new connection) [protected], the connection remains deactivated. May I know what the reason is?

Raja Mukherjee(SSE)
IDC-Bangalore(Department)
Work Station: BDC4B.01.391.
Mob: +91-080-[protected]
Alt. email: [protected]@gmail.com
AIM: mailmeraja
My name is Manu sreenivasan, I activated that 49/month unlimited internet browsing.But i was not able to use that.I just leave that.But last day I lost my 49 rs, then i called customer care and ask what happens they said that its renewal thats why your money go.I just said ok, even that time i didnt get my idea setting.Then once again called customer care and they said 'dial *5789# ' I dial that and i got setting even i cannot use internet.Then i decide to deactivate this setting I asked for that and they said send "UNREG_SE to 55055.I also send that and they reply that the given code is invalid what should i do now help.


WHAT I WANT IS TO DEACTIVATE THIS GPRS, HELP ME.
!dae...m using ur connection since past 3 years, n im trying to deactivate my net 20 plan.i have foolowed your instruction but its not geting dissconected, m loosing a hell lot of money each dae...so plz deactivate it as soon as possible.or else il sue you !dea...mind it!il complain in newspaper!
I WANT TO DEACTIVATE GPRS ON MOBILE NO. [protected]. PLS DEACTIVATE IMMEDEITLY.
idea 10 p.
I WANT TO DEACTIVATE GPRS ON MOBILE NO. [protected]. PLS DEACTIVATE IMMEDEITLY
i want to deactivate from easy tone which is activated daily from last 3months my balnce is being reduced by 2rs daily.so u can assume howmuch i am lossed by that.the major problem is that no song is being activated to my number but my balnce is being reduced daily.plz take it seriously sir
i wanted to deactivate my gprs, my mobile no.[protected] so i kindly requset u to deactivate gprs from my mobile i hope the idea can change it. so u ever say that an idea can change ur life ill see that how fast it change my life by requst
I was activated idea 25 gprs unlimited plan but now when i was deactivating it, it was not deactivating

Idea — gprs deactivation

i have activated idea gprs service of 25rs/day for a day on my no. [protected].
and i m trying to deactivate this service from 2 days but it is not deactivated yet but balance deduction is continue from 3 days.
i have sent deactivation message atlast 25 times but it is not deactivated yet.

i have activated idea gprs service of 25rs/day for a day no no. [protected].
and i m trying to deactivate this service from 2 days but it is not deactivated yet but balance deduction is continue from 3 days.
i have sent deactivation message atleast 25 times but it is not deactivated yet & deduction of balance is continues...
I just dialled the number shown on mty mobile to get more info about the GPRS services on my prepaid number. the next thing i know, i am being charged everyday, and the services don't even work. i try calling up customer services on the number [protected]. you get a few choices, but when you wait to speak to customer service, you get a voice message that the idea number you are calling is an invalid number. I would like to discontinue the GPRS. I think it's wicked that IDEA makes people pay for services they don't want, and have no way of disconnecting the services. I can't keep recharging every day, when i'm not using the services. Please help, or else i will be forced to disconnect the number.
WANT TO DEACTIVATE GPRS ON MOBILE NO. [protected]. PLS DEACTIVATE IMMEDEITLY

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