Idea Cellular Delhi — Number Not Dial In On Condition (Not Reachable )

 
10 Reviews
New Delhi, Delhi, India
 Rashdi Ali
Sir,
I Have A Idea No. [protected].
I Have Some Strange Problems Some Last 3 Days I Think Its Network Fault Then I Ignored.
But Today Morning I Have Seen Emergency Mode In My Handset Then I Changed The Handset. And I Start The Mobile Then Mobile Network Are Perfect Showing In Handset.
But I M Dialing My Number In Other Number Then Company Voice Said (NOT REACHABLE) And I M Dialing A Number In Threw Of My Idea Number Then My Mobile Handset Showing ERROR.
I Don't Know What Is This ERROR
Company Didn't Response On My Call Or Other Complains,
Please Help Me
Today Is The Most Important Day Of My Life
Please Help Me :-(
Complaint comments  9 Comments     Updated: Share0Tweet0

Comments

Idea Cellular Delhi — My amount is deducted from my account but my mobile is not recharge but when I contacted Customer Care then no response

sir,
i'm aslam from alappuzha,kerala.i'm working with icici prudential (unit manager)
,and i'm a vodafone customer, my number is [protected]. Thing is, from the day before yesterday two of your customer is calling me and telling such bad things to me and my family.they were calling very hard bad words to my parents,this is the numbers, [protected],
[protected],that i had complaint with.i dont know why they doing like this, they were calling again and again, even if it was on night..so i'm expecting agood relation with the company(idea),and if my problem is not solved,i'll,i need to choose another way to solve the problem,which it will affect the good will of your company. so please kindly help me..
aslam

poor network condition — poor network condition in main city delhi

Dear Sir,

Im aircel connection holder since last 6 month. I complaint against poor network
condition in main city delhi. if this problem is in delhi then how we can expect it better
in other city. I also notice that many time sim show roaming codition.
So concidered it as as a endangeroed level because this is a tough challenege to
show your preformance better then other


Your sincerly
Praveen singh

IDEA Cellular,Dellhi — Network Related

My mobile number - [protected]. Im all ready complained many times for my network related complaint(compalint refrence numbers[protected], 82984780,[protected] i am in new delhi Motibagh, network covarage of IDEA is very very poor in my area, after the my compliant i got an aswer that they are working on it from last 2 months still i face the same trouble, please check my network problem

Idea Cellular — deduction of amount and no response of customer care

Dear Sir,


My No. is [protected].


Sir , FriDay i recharged 150 full talktime and 26 Rs.(GPRS 500mb for 15 days).
Then i did some surfing. after sometime i saw that my account balance became 0.


Now today i was trying to idea customer care on 198(with Avinash). He didnot gave me any answer
regarding deduction and disconnected the call.

Again if i try to connect it says yopu have used maximum so you cannot call today.

Please solve my problem.

Regards,

Deepak Kumar
Bangalore
Email: deepak.[protected]@gmail.com
They regreted to me and replied me to check the balance using *457#. but still it is showing 0.00.
Thesre are the resposes i am getting, but it is not right.
...
Dear Mr. Deepak Kumar, Greetings from Idea! At the outset, we thank you for choosing Idea as your service provider and your continued patronage of our services. We regret for the inconvenience caused to you. With reference to your mail, we would like to inform you that Rs.150/- got recharged on 24th June 2011 as per our records, and usually it will be updated in the dedicated balance. We request you to check with *457# for dedicated account balance. Further, we would like to inform you that the GPRS pack of Rs. 26/- has been activated on 25/6/2011 for the above mentioned mobile number. Moreover, we wish to inform you that the GPRS deductions of Rs. 4.20/- on 25/6/2011 are authentic. Moreover, this is to inform you that in Rs. 26/- GPRS pack, 500MB free for 15 days, but 33MB only free per day, if that exceeds 2p/kb will be chargeable for the usage. Assuring you of our courteous service at all times. Should you require any further clarification, please do call us on [protected] or you could also choose to e-mail us on ccare.[protected]@idea.adityabirla.com Thanking you, Vidhya.RCustomer service.
...
Dear Mr. Deepak Kumar, Greetings from Idea! At the outset, we thank you for choosing Idea as your service provider and your continued patronage of our services. We regret for the inconvenience caused to you. With reference to your mail, this is to inform you that you have exhausted your dedicated balance by calling so many numbers. Hence, it shows zero in your dedicated account. Assuring you of our courteous service at all times. Should you require any further clarification, please do call us on [protected] or you could also choose to e-mail us on ccare.[protected]@idea.adityabirla.com. Thanking you, Madhav.MCustomer Service.

Idea Cellular Delhi — not getting money back

i have submitted complaint against my refund so many time from the last 4 to 5 days and i called them so many time every time they said sir aaj ho jaye ga ya it will be done in 24 hours but yet the problem is unresolved , i have all the complaint number and i want to take serious action against them .

Dear Customer,

We wish to inform you that your complaint for Network related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Idea Cellular
Dear Customer,

We wish to inform you that your complaint for network related issue has been resolved. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular.

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    Idea Cellular Delhi - Number Not Dial In On Condition (Not Reachable )