[Resolved]  Idea Cellular — to get back the security deposit money

Address:East Delhi, Delhi

From: mohit gupta [mailto:[protected]@yahoo.com]
Sent: Thursday, August 18, 2011 2:00 PM
To: Customer Care - New Delhi
Subject: refund of money

Hi,

I applied to convert my no([protected])in to idea postpaid but the plan told to me was inaccurate by Nitin. Later on when i asked monica to refund the money they dint. Its been more than a week and they are not responding to my call. Tell me if i need to go to consumer court for this small amount.


Regards,

Mohit Gupta
[protected]/[protected]




Hi Ashish,

Here find the attached files for payment receipt and customer application form. Also see the below given 20 digit sim no.:

SIM No:[protected]

I made the payment on 10.08.2011 and till today i didn't get any reply from their side. Also i regiteed the complain in Idea office in Sector- 64 for which the complain no. is[protected]. Please do the needful ASAP.
Waiting for your reply.

Regards,

Mohit Gupta
[protected]/[protected]

From: Customer Care - New Delhi <ccare.[protected]@idea.adityabirla.com>
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Sent: Saturday, 20 August 2011 12:18 PM
Subject: Re: refund of money

Dear Mr. Gupta,

Greetings for the day!

With reference to your mail, we acknowledge your concern regarding services against your Mobile Number [protected].

We would request you to provide us with the 20 digit SIM card number given to you for the same while taking the connection along with the scanned copy of payment receipt and customer application form, so that the concern can be addressed to the best of your satisfaction.


Thanks & Regards,
Anand Kumar Chakrawarti
Customer Service Desk
Idea Cellular Limited - <Delhi>
Visit us at: www.ideacellular.com
Alternatively you can call us on 24 Hour Helpline at [protected] from a landline to know more about IDEA.


From: mohit gupta [mailto:[protected]@yahoo.com]
Sent: Friday, August 19, 2011 12:50 PM
To: Customer Care - New Delhi
Subject: Re: refund of money

Dear Ashish,

You can call me on [protected]/[protected]/[protected]-74 any time. Waiting for your call.

Regards,

Mohit Gupta

________________________________________
From: Customer Care - New Delhi <ccare.[protected]@idea.adityabirla.com>
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Sent: Thursday, 18 August 2011 9:09 PM
Subject: FW: refund of money

Dear Mr. Gupta,

Greetings for the day!

With reference to your mail, we acknowledge your concern regarding services against your Idea Mobile Number [protected] and we tried to contact you but contact could not establish.

We would request you to kindly provide alternate contact number and convenient time to speak, so that the concern can be addressed to the best of your satisfaction.

Thanks & Regards,
Ashish Ranjan Rai
Customer Service Desk
________________________________________
Idea Cellular Limited - <Delhi>
Visit us at: www.ideacellular.com
Alternatively you can call us on 24 Hour Helpline at [protected] from a landline to know more about IDEA
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Aug 13, 2020
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