[Resolved]  Idea Cellular — deduction of money

Idea Cellular — My Money goes without calling anywhere!!!

My Name is Gina and i am the customer of IDEA since three years now. My number is [protected]. My problem is that my money goes without calling anywhere!! i have a prepaid connection and i had recharged for 20 Rs yesterday and without calling anywhere now i have a balance 1.66 in my phone!!! i don't understand how the money went and this is not the first time it is happening since one month!! i am tired of calling the customer care service. Whenever i call they say my call report is not ready and i should call them after 24 hours and then so on!! Please help or else you guys will loose 3 numbers at one time. ME and my HUBBY and my DAUGHTER all o[censored]s will cut off from your services and go to any other one where the customer service is more better.

Hey i take back my complaint!! i had mailed them regarding this issue and with sudden response they solved my problem today and credited back the money they had taken away!

Kindly right now I am purchase a prepaid recharge voucher being serial No.[protected], after dialling the 15 digit i.e. [protected] reporting that number is not correct.
Kindly either recharge my number to [protected] or served the correct number by SMS or mail on [protected]@yahoo.com

Thanking you
SHIV PRASAD KANTI
[protected]

every month rs. 10 is being deducted from my prepaid act for no reason.i have been trying to get in touch with the customer care executives of Idea but am unable to do so. i want to discontinue the subscription for which they have been deducting money from my act.how should i get in touch with the idea executives.there cusomer care line is always busy.

Dear Sir,



My Rs.5 Deducting Every Day. Rs.15 Deducted Till Date.

As per Idea Cust.Care Exe. I Have Subscribed "Naya Saal Daily Dhamal Contest" But this type of any services not subscribed by me.
Deduction amount date: 5Dec09

This Service forcely activated from Idea Cellular.

First of All Stop this Service and Revert my Deducted Rs.15

Kindly Do the Needful

Dear Concern,

Following Deduction made by Idea Cellular Company but i didn't used any GPRS & Masti-Fandoo. Rs29.427 deducted forcefully.

1.Rs.5 for GPRS usage on 05/01/2010
2.Rs.4.427 for GPRS usage on 05/01/2010
3.Rs.5 for GPRS usage on 06/01/2010
4.Rs.5 for GPRS usage on 06/01/2010
5.Rs.10 for Masti-Fandoo usage on 06/01/2010

Kindly Revert my Deducted amount (Rs.29.427)As soon as possible.
My Mobile No.-[protected]

Kindly do not renew the SMS subscription on luv on my mobile
no. [protected] as I am not interested. No option is available anywhere
to discontinue it. Please provide one.
Thanks
Atul

please deactivate my internet connection from my mobile [protected]

I want to know the missing number of the scratch card of idea[protected].these two numbers are not visible as the card is wet.please send full no to my emailid-
[protected]@gmail.com
please!!

Dear sir,
I am using idea cellular connection my number is- [protected] but from few days my balance is deducted without my knowledge,After confirming they are telling that this is for VAS(like voice chat,music station)for which i have not asked or neither anybody taken concurence from me but customer care telling that i have given concurence but they are unable to tell what time i have asked for. I have received the call following time 17:17 and 16:44 but i have not call back .The customer care also unable to give satisfactory answer and not lodging any complaint about this.Our balance deduction is as follows:-
1) Rs. 15/- on 01 dec 2010
2) Rs. 30/- on 09 dec 2010
3) Rs.198/- on 15 dec 2010
so please do needfull return my labourous money. As i am a defence personal so have asked so many people about this incident.This is for your information and necessary action at your end please.

Idea Cellular — debiting amounts for services not subscribed by me

I have taken sim card of idea cellular but unfortunately the company has started debiting amounts from my prepaid balance on the pretext of subscriptions to various services provided by them. I habve spoken to Mr Mahadev at customer care services but he simply refused to reverse the amounts which the company has started debiting, without my subscibing to any of the services. On being told to stop the calls from company he replied that it will take a minimum of 45 days. I need help to stop the company from swindling customers' money as well as unnecessary harassment to the customers like me.

Hello ([protected]@yahoo.com)
my name is Miss Rita Tamaya, after viewing your profile in this site, then i feel like dropping this massage to you, please i will like to know more about you and if you can send an email to my email address i will give you my picture because i have something important which i will like to share in common with you. Here is my email address ([protected]@yahoo.com)
Rita.

My name is Deep Thapa and I am using Internet services of Idea from 5 years but now if I will download anything Idea cellular is deducting my balance. I already have activated net plan on my phone number [protected] but the money is deducted from my balance and I have not used my all data that was given with plan. It has happened 3 to 4 times, I had lost approximately Rs 60 in that. I cannot understand that why Idea is deducting money when there is net plan activated and there is no downloading charges as I am using my given data. Please try to refund my money or I think that I have to port my number to some other service provider. My number is [protected]

My name is Deep Thapa and my phone number is [protected]. I am using Idea internet services from 4 years but now if I will download something the money is deducted from my balance as I already have activated net plan on my account. There is enough data balance in my net plan but every time I will download something the money is deducted from my balance. I almost lost Rs 60 and it is useless to contact customer care of Idea. Please try to refund my money and stop deducting the balance.

My self Shreyas I hv jus PORT ma no. To idea thinkng tat it gives best servies bt they turn me Wrong! Idea celluar cheated me and deducted my 30 rs informing a text msg as Thank you for downloading super_dhamal from Symbiotic what the hell I even dont know wats tat bull symbiotic n they even ask me before deducting and any downloaded data has existing in ma cell. Many users has suffer like this problem as I surved its huge n irritating discusting problem plz take a quick strick action agains them i[censored] are really at behind of customers!
Thankyou! N plz dont reply me saying contact customer care bcz I did n they dont care at all!

Hi, my no. Is [protected]. This is happened to me second time. I was searching something on internet. One site asked me to verify if I am 18+ or not. I clicked on yes. I have received message that the video talkies is activated. No further message of deduction of money. I checked balance and found that money was deducted. This time I don't want my money back. Last time Idea was candid to me and recovered my money. But in future i will not keep any balance on my idea card.

Hi Sir/Madam,
Yesterday I was trying to activate sms pack, so I used usd code to activate, but by mistakenly I activate another two packs. One was 1.2p/s calling and other was std pack for one day.It was my mistake so there no issue and I accepted. Later on I immediately called to customer care to know whether that pack is auto renewal or not. So idea customer care told me that both pack are not auto renewal.
After that I activate sms pack with correct usd code and charge applied 5rs for 50 message.Upto this is correct. Now in morning I got one message that 5rs deducted from my account. I called to customer care the person told me that its a downloading charges, so I told him I have activated Internet pack so how is this possible, he told me some sites take charges and I didn't download anything, I told him let me know from which site I downloaded.
he checked into system and told me that he don't have any information regarding it was fake answer. I told him that I got message in that its telling 'call pack is activated and it took 5rs'. So he told me, again I have to checked information he then later on told me 'its charges of sms pack' and sms charges is deducted yesterday night, and also I got sms charges message. So again fake ans. I told him I got message of call pack is activated how can you say this sms pack is activated. I don't know I want my money back they refuse it, as I didn't activated sms pack in morning its activated at yesterday night. I have proof n idea cellular speaking lie and giving fake information.
The person with whom I Talk is "SUBODH".

Thanks and Regards,
Sudhir Mali.

I forgot to mention my mobile number is [protected].
Thanks and Regards,
Sudhir Mali.

My idea no is [protected] incoming $ outgoing calls List plz send my e- mail adress sir