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[Resolved]  Idea Cellular Ltd. — Caller Tune activation without any confirmation

Hi,
I have taken an Idea Pre paid connection and my mobile number is [protected].
After so many of complain to put me on do not disturb section they haven't taken any steps. In between this they continuosly disturbing me either through phone or messages, at least 12 times in a day. Now they have activated the caller tune and deduct 45Rs. without my confirmation. When I have contacted them they told me that this has been activated because you have received our calls nd might be possible that in between the call you have pressed any key. But when I have asked them that tell me from which key this service is getting activated they told me that it is not sure.
On asking the question why you are making such calls and disturbing us there statement is that you are our customer so we can disturb you.

I want to compalin against this and want my money back. Let me know what I have to do for that.

Your quick response in this regard will be highly appreciated. I am realy fade up with these kind of corruption which is there in the field of mobile connection too.

Best regards,
sheo
Complaint marked as Resolved Aug 14, 2020
Complaint comments  8 CommentsShareTweet

Comments

Sir,
Today, 09/07/08 i got a message that an amount of Rs 30 has been debited from my account towards dialertone rental. In fact yesterday itself the amount was debited. i have never consented for this. i am totally against any kind of dialertone. Please take back your dialortone and give back my amount Rs 30.
I look forward to your early action. (My number [protected])

Yours faithful customer
Ajay Kumar kerketta

Caller Tune — Activate caller tune without any confirmation

Dear Sir/Mam,

Please checkout my mobile no is[protected] i never activated callertune on my mobile no but automatically caller tune activated by your side 30rs deducted from balance so check it out i am requesting you to reverd my 30rs

Kindly do the needful.

Thank you
Subhash
reliance
my number is [protected]
i have allreay actived my call tune
i want to chang without any confermation charges
please take it

Idea — activation of caller song without my will

my no. is [protected] ... idea activate caller song on my number without any request sending by me and cut money from my account...pls deactivate my caller song.
my mob. no. is [protected] chandigarh, punjab
i want to remove my caller tone that is automatically activated.
customercare are not giving any response & i also don't want the phones &message from idea plz help me about this becase customer care is always busy.
my no. is [protected]... idea activate caller song on my number without any request sending by me and cut money from my account...pls deactivate my caller song.
i have allredy actived my cell tune but
i want to chang song but idea have not this song aa kareeb aa ( aashiq banaya apne) plz. available this song

thngking u

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    Customer satisfaction rating
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    Resolved
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    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011