[Resolved] Idea Cellular Ltd. — Caller Tune activation without any confirmation
I have taken an Idea Pre paid connection and my mobile number is [protected].
After so many of complain to put me on do not disturb section they haven't taken any steps. In between this they continuosly disturbing me either through phone or messages, at least 12 times in a day. Now they have activated the caller tune and deduct 45Rs. without my confirmation. When I have contacted them they told me that this has been activated because you have received our calls nd might be possible that in between the call you have pressed any key. But when I have asked them that tell me from which key this service is getting activated they told me that it is not sure.
On asking the question why you are making such calls and disturbing us there statement is that you are our customer so we can disturb you.
I want to compalin against this and want my money back. Let me know what I have to do for that.
Your quick response in this regard will be highly appreciated. I am realy fade up with these kind of corruption which is there in the field of mobile connection too.
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Aug 14, 2020Complaint marked as Resolved