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Idea Cellular Prepaid — Temporay disconnection from the services

Hi,

This is Thirupathi Katakam . I have taken IDEA Prepaid cellular connection few days back. The mobile no is[protected]. I got disconnected from the services.

I have submitted relevant document while I was taking the connection. Everything is fine till now. One day I got one message from the IDEA asking me to submit the ID Proof document. But I have submitted my ID Proof document to the retailer while I was taking the connection. Right now I am not getting any Incoming and outgoing calls .

There is no fault from my side then why the IDEA people disconnected from services. May be the problem with the retailer from which I have taken the connection. It seems to be the retailers mistake.

I am feeling very bad with the IDEA cellular services. I have given below the retailer details from which I have taken the connection :

IDEA Prepaid,
Kukatpally village,
near Sree chaithanya college,
near HDFC Bank ATM,
Hyderabad - 72.

Please restart my services otherwise I will switch to some other good cellular connection.

Once again I am telling you this is not fair from the IDEA cellular services. Try to satisfy your customers.

Thanks
Thirupathi K
[protected]
Hyderabad
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since last 72hrs there is no ideacellular network coverage in campus of gsl medical college, laxmipuram, rajahmundry, andhrapradesh. is it going to be permanent? in modern era if without war there is no network for so long, how long should a customer wait? [protected]
hi, this is akshay from Goa. i have activated gprs power plan on my prepaid sim card bearing phone no. [protected] few days ago.
I used gprs for 2-3 days. Now whenever i try to deactivate it the idea cellular is giving no response to it.
I called up customer care many times but none of them could solve my problem.when i requested them to transfer my call to senior executive but they put my call on hold for five minutes and disconnected.this is disgusting service from idea cellular.
Please deactivate my gprs or i will switch to any other good cellular service.
mY daughter's Cellphone connection was also disconnected even after submission of relevant documents at Visakhapatnam
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Temporay disconnection from the services
Hi,

This is VISHAL RAJ. I have taken IDEA Prepaid cellular connection few days back. The mobile no is [protected]. I got disconnected from the services.

I have submitted relevant document while I was taking the connection. Everything is fine till now. One day I got one message from the IDEA asking me to submit the ID Proof document. But I have submitted my ID Proof document to the retailer while I was taking the connection. Right now I am not getting any Incoming and outgoing calls .

There is no fault from my side then why the IDEA people disconnected from services. May be the problem with the retailer from which I have taken the connection. It seems to be the retailers mistake.

I am feeling very bad with the IDEA cellular services. I have given below the retailer details from which I have taken the connection :

MOBILE HUT
BHIKAJI CAMA PLACE
NEW DELHI-110066

Please restart my services otherwise I will switch to some other good cellular connection.

Once again I am telling you this is not fair from the IDEA cellular services. Try to satisfy your customers.

Thanks
VISHAL RAJ
I want to draw your attention toward a case which caused lots of problem to me and my family. My name is Kshiti Shukla I have bought a nokia mobile on 28/08/08 and I got a free idea sim card with this mobile instrument. The no of the sim was [protected] and I have provided all the documents asked by the idea while receiving the sim i.e. 1. one identity proof 2.One photo to shopkeeper and I have also paid Rs. 195 for life time free recharge. But on 03/09/08 services from my mobile have taken back without any pre intimation. When I enquired in customer care of idea cell ltd. The customer care officer told me the reason for withdrawal of services is absence of paper formalities and the customer care officer told me that if I provide my id proof again the services of my mobile will resume. On 10/09/08 I have provided the required documents at idea cellular ujjains office and same day the services on my mobile no were released. After that on 12/09/08 I have purchased one recharge of Rs 125 but on 13/09/08 without any intimation services from my mobile were taken back again I enquired at call center on 15/09/08 and came to know that the documents have not been received at idea office.


Know I have some queries


1. Why the services from my mobile are being with drown where I have provided the required documents twice.
2. And why every time before taking services back from my mobile I have not been informed.
3. When I purchased this sim card I got a facility to call o any idea ceelular for free for one month. But this regular incident didn’t allowed me to take benefit of that scheme.

As I am well educated Girl and engaged in study of M.Phill. This incident not only caused a mental harassment but economic and emotional loss also. So request idea cellular ltd to provide Rs. 50000 with 15 day against the inconvenience caused due to their non-professional and irresponsible behavior. And shall also provide me reply of queries raised by me in written form.


In case of idea cellular do not take necessary acton regarding this latter I will be forced o go to consumer forum or any other govt. org. in order to seek justice.
This is Sangita Borkar. I have taken IDEA Prepaid cellular connection few days back. The mobile no is [protected]. I got disconnected from the services.

I have submitted relevant document while I was taking the connection. Everything is fine till now. One day I got one message from the IDEA asking me to submit the ID Proof document. But I have submitted my ID Proof document to the retailer while I was taking the connection. Right now I am not getting any Incoming and outgoing calls .

There is no fault from my side then why the IDEA people disconnected from services. May be the problem with the retailer from which I have taken the connection. It seems to be the retailers mistake.

I am feeling very bad with the IDEA cellular services. I have given below the retailer details from which I have taken the connection :
my connection is disconnetion because my id varification is uncorrect
I HAVE SOME PROBLEMS IN MY IDEA CONNECTION, I KNOW ABT OF MY CALL DETAIL RECORDS. MY NUMBER IS [protected] (BULANDSHAHR DISTRICT, UP WEST). PLZ SEND ME SOFT COPIES OF MY CALL DETAILS FROM MONTH "OCTOBER 2008 TO TILL DATE" AT MY EMAIL AS SOON AS POSSIBLE.
I have a mojor complaint of idea number. I am Facing a big problem related this unknown number. I getting a many unnecessary warnings from this numbers so, I want to know Incoming & Outgoing call details of this number [protected].I want to know that who is torcher me again & again.

Problem is very serious. Kindly Rectify this ASAP.

If this number is going on prepid plan then tell me id address.

Kindly send all details in my email ID. [protected]@yahoo.co.in


Still Waiting For your responce...
I have the same experience. My mob. no. is [protected] and I reported to the retailer. 72 hours passed and I not connected yet. It is very very bad from the idea (birla group). Hope the top guys will look into the matter.

Idea prepaid connection — disconnection of service

I AM A DOCTOR BY PROFESSION AND STUDYING POST GRADUATE IN DR D.Y . PATIL MEDICAL COLLEGE PIMPRI. I HAVE BEEN USING A IDEA PREPAID CONNECTION SINCE ONE YEAR ,AS I AM A OUTSIDER I SUBMITTED MY DOCUMENTS SEVERAL TIMES WHAT EVER NEEDED .LAST WEEK I RECEIVED A SMS STATING THAT MY VERIFICATION IS NEGATIVE AND THEY DISCONNECTED MY PHONE .BEING A DOCTOR ME AND MY PATIENTS ARE SUFFERING FOR NOT BEING ABLE TO CONTACT ME SO I WANT TO FILE A COMPENSATION CASE AGAINST THE COMPANY
MY IDEA NUMBER IS [protected] PRESENTY THIS NUMBER IS IN THE NAME OF SWATI.S AND I WANT TO TRANSFER IN MY NAME
MY CONTACT NO IS [protected]

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