[Resolved]  Idea Mobile Services — Wrong Recharge

Address:Ghaziabad, Uttar Pradesh

I was using the idea net setter as i went for the retailer to get activated the plan for 2nd month i paid him 300 rs and he rcharged with 299 but the plan can not be activated as he told me that plan is changed to 298 now so i have to pay again 300 rs to him wat should i do now.
i wants my 300 rs back.
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Aug 13, 2020
Complaint marked as Resolved 
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Idea mobile services — repetitive calls/ unnecessary messages

I have recd several default calls from idea mobile services, in the time cosntraint life we look for the product as comfort, this unnecessary disturbance is distracting my life badly
For past few months i am recieving an open messages for seting dial tone music services and which I deleted but after 24hr. of these messages they automatically deduct our Rs.30. That too without prior information and without any approval.

Iam very dissatisfied with your such services and disappointed by such deduction from our account.
Too bad that you are into harrassing your customers by such activities.

When we want to talk to your customer executives there only answer is Mam We can't help you out as it is registered.

This is very disgusting that you have no answer of deducting our money. I had to change from idea number.

Idea Mobile Services — cheating money on unsubscribe caller tunes & service messages

sir,
I recharged my idea cell no.[protected] last week with Rs.50/- & i just made a local cal for few seconds only.after that i noticed that my account balance is drained & also a message was there frm service provider that your dialer tone is renewed for 90days which i have not subscribed for.then on 02/03/2011 i again recharged for Rs.50/- this time also i just made one cal for few seconds & now also i see that my account balance is drained to zero& a message was ther that my dialer tone is rnewed @ Rs.26/- for 26days which i didn't ask for.i tried to complaint this to customercare but executives are not attending my cal. i tried to cal the no given by service provider56765 to deactivate dialer tone,but it is shown that it is an invalid no.
idea service provider have cheated me twice by charging on dialer tones & service messages without my request.i request for necessary action in this matter.& i need refund of my money frm serviceprovider,otherwise i have to change the service provider..........................
thanking you,
dr.anil kumar.
[protected] its my no., And i already contacted the customer care but they did not gave any response but i want to lodge a complaint against your retailer they don behave well.

Thanxs
whats to do ? same problem
goa
any sugesstions
mine was a rs 500 netsetter recharge when the actual amount was 499

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