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[Resolved]  Idea Prepaid — Account barred

My IDEA prepaid number is [protected]
I was abroad and did not use it for 2 months.
When I came back I topped up my account. The topup was successful but my account is yet barred. Money coming in always welcome even if you do not give any service. Who owns IDEA, can I get his number please because sending emails to customer care returns no response, calling toll free number 4444 and customer care number at Sharda centre has no talk to executive option. No hope this complaint will be addressed but this in the next options after trying to reach them. Thanks, Priya
Complaint marked as Resolved Aug 14, 2020
Complaint comments  34 CommentsShareTweet

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service to my number is worest their is no signal frequently and always their will be interuption with the service and main billing is worst they wont sent detail bills my mobile no is [protected]
hello sir,
I m quite surprized to recieve daily a message that says " Dear customer, An amount of Rs 1 has been deducted from your account towars SMS to special 4 digit number" . but i didnt send a single message to the special 4 digits.
my no. is [protected].
even customer care is not sorting the problem.
Dear sarvice man,
we have been useing of Mob no . [protected] this rechared on 18/08/08 Rs.150 We give tock time RS150, no use this phone after chackout balance Rs.98.3.
Why less Rs.51.7, we not activet any your other sarvice.
please give our rs51.7 not accepted any reason
my idea prepaid no is [protected]. on 27augst my sim doesn't work. pls restart this sim. i dont know why my sim doesnt work . t
Sir,
i wont to deactive std three month offer . I recharge 33 to activate it please send me mail to sugest how to deactive by sms.
My idea number is [protected]. I want to transfer this no to my friends. First I had deposited 2749 my id proof, photo and no objection application with my friend's id proof and photo on my idea showroom in nit Faridabad . Next day I got a communication id 75480121. Next day I received a call from verification department. She asked the owner of this no and address but call was disconnected. After one day I talked with Mr. arpit the team leader he told me wait for seven days this is the processing time for name transfer. Then I called in customer care on 359 your senior team leader told that your companies don’t have name transfer facility. Other company like airtel, vodafone have name transfer facility. Now I want to know that may transfer my no to my friend or I closed my no.



NARESH VERNMA
i am receiving unnecessary call from idea, i dont want any marketing calls at all or i will file a case aganist idea
ON 27th, may i got massage"DEAR CUSTOMER, Ur OG & IO calls will be barred today as documents are not submitted by u . kindly submitt the valid d, ments at the earliest to avail uniterrup. so on 28th may i submitted the same to ur autherised dealer SHREE GANPATI, GOLE MKT, CENTERAL TOWN JALANDHAR. BUT TO REGRET TO inform u that till this time i have not getting the services. so do needful .

Idea Prepaid — barred no.

my no is [protected], all the d, ments submitted, till my no is barred.D, MENTS submitted at sree ganpati, central town jalandhar.
we stay in hyderabad in vidyanagar area near deshmukh hosptl...in our house nearly 10 people are using idea sim cards..we r not having proper signal since 3 months...and even costomercare people are not receiving us proprely, we hav compland many times, thet said that dere iz a problem in tower so it takes 2-3months...but it is 3rd month running rite now what we have to do...we can not even receive calls and we cant dial to others...how many months its going to take longer...this iz not fare...please solve our problem soon...dese sim cards are very important to us...so i[censored] people can solve dis problm soon v'll be in idea or else v are going to change to someother cards...d alredy v are using airtel as v dnt hav signal in our area...as a second phone
To



The Manazer
Idea agency
delhi and chndighar


dear sir/madam


Am very upset to idea incorrect chrgs cutting. i have rechrg with 50r.s and u cut 25 rs. for sms pack, and 15 rs. chrgs u have cut i don.t know . yesterday i rechrg with 25. sms pack . and 20r.s rechrg u cut my money again and again. and now my blance is 2rs. something. why u cut this chrgs. ihave no any call .
my smsm alredy free. soo why u cut my chrg



with rgds
Mandeep verma
[protected]
Respected Sir,


I have three number's of idea two numbers from U.P. & one is jalandher
but i could not recharge the jalandher number from outher state. but outher U.P. numbers
i can recharge any where. why ???????????????
Today i have got a call from idea for masti/fundo service. in this call they often asked to press any number like 1, 2, 3... But today without pressing any key at last they told that your masti/ fundo services activated than a maassege comes that Rs.1 is deducted for musti/fundo service. even without my concern they started this service by their own. it is bad and i wanna stop this masti/fundo service right now.
sir
my mobile phone this ([protected]) misplace last month and complanint in polic station and taken the dublicat sim in kalka idea showroom but my N0 not actvate last three dayes then i come back idea showroom . This persion saying your sim not ok then i recived second sim and wate 48 houre but my sim not actvate till date .I have many time contect idea custumer care and idea local offic kalka and idea B. P. O Mr Shegal and many time write mail in idea custmer care but not responce till date so please request to you resole the my problem

sudhir kumar
[protected]
My Card has been disconnected you

Idea Prepaid — NUMBER BARED WITHOUT INFORMING

Hi ,

Today on 18sep09 I didnt recieved recieve a call from anyone but suddenly my sim goes fail its doesnt semms to be working i went to shop as it was showing registration failed so the person informed me that its regarding some id proof which they want .I do subit all verification at the time of purchasing my sim yoy should let your customer know before you do all these things.
my number is [protected] i m staying in noida please get my sim started again ASAP.
My phone with no. [protected] is barred. i dont know reason behind it n for d same i havent got any communication from IDEA. I am using this no. from past 5-6 yrs n i have provided all valid documents . Last time 3 months back during verification i have submitted all valid documents. Plz let me know reason behind barring my no,
Thanks
my outgoing service has been bared since i have balance of rs. 150/so plz. tel me the reason.
My IDEA prepaid number is [protected]
I was out of station and did not use it for 4 months.
When I came back I topped up my account. The topup was successful but my account is yet barred. Money coming in always welcome even if you do not give any service. Who owns IDEA, can I get his number please because sending emails to customer care. thanks
[protected], I M QUITE SURPRISED WHAT KIND OF SERVICE TO PROVIDE TO CUSTOMER. LAST 15 DAYS I HAVE CALLED THE CUSTOMER CARE FOR DEACTIVE THE MASTI/FANDU SERVICE AGAIN & AGAIN (2, 3 TIMES) . EVERY TIME THEY TOLD ME YOUR SERVICE IS DEACTIVED IN 24 TO 48 HRS. & YOUR REQUEST IS FORWORD. WHEN I MAKED THE CONFERMATION CALL IN CUST. CARE FOR DEACTIVATION(masti/fandu service) every time he says me some technical problem in our system So your service not deactivate & again take the request to deactivate this. BUT THE PROBLEM IS STILL SAME . THIS SERVICE IS NOT DEACTIVE YET.
10 rs. deduct again & again in a week

VERY BULLSHEET SERVICE.

i am really very upset. NOW I M CHANGE THE CONNECTION GOING TO AIRTEL.

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